The Westin was nice, clean, and in a great spot for the winery tours by train. It lacked the usual fanciness of a typical Westin hotel that I love, if it weren't for the Heavenly bed I wouldn't have known it was an upmarket (read: expensive) resort. We were kept waiting 4 1/2 hours for our room, after being told on three occasions it would be ten minutes. We were given a free drink as a result, but 4:30 check in after requesting 12 was pretty bad. The valet staff are fantastic, attentive, fun, and great at their job.