The rooms are big, with a full kitchen and couch. Kept very clean and tidy, friendly staff, all works well. Wireless internet is a bit slow, but still usable to watch a movie at low resolution. Wired internet is also available and a bit better. A bit of street noise, depending on what room you have, since it's on the El Camino Real. Didn't bother me though. The fridge also makes some noise, but that's easy to get used to. The airco is big and works well, but is too noisy to sleep by. I didn't use the breakfast but it looked good. The cleaning leady clearly has done a towel folding course, swans all over the place :-). All this comes at a price which is a bit higher than the motel style places on the same street.
Room Tip: Away from the street has obviously less street noise. Pick ground level if you don't want to wa...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 3, 2013
Good day,
I would like to thank you for taking the time to inform us of how your stay and overall experience was at our Hotel. I will make sure and let my staff know what a great job they did and also glad that you enjoyed the Swan made out of towels. Every week we pick a different animal for our housekeepers to do currently is a puppy. I am sorry to hear that you did not get a chance to enjoy our breakfast, hopefully on your next visit you are able to get a good breakfast before starting your day. I would also like to inform you that we have made some changes to our internet and continue to work with our provider to make sure Guest are able to log on and surf the internet without any inconveniences. We hope to see you on your next trip to our area.
Sincerely,
Francisco Cruz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.