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BEST WESTERN PLUS Mountain View Inn: Traveler Reviews

2.5 of 5
2300 W. El Camino Real, Mountain View, CA 94040
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BEST WESTERN PLUS Mountain View Inn
Ranked #13 of 22 hotels in Mountain View
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76 reviews from our community

    Trip type
Traveler rating
    24
    15
    28
    3
    6
Date Rating
Santa Rosa, California, USA
1 review
1 helpful vote 1 helpful vote
“When sleep is important”
5 of 5 stars Reviewed January 2, 2013

Stay here every holiday spent with family. Room is very quiet, bed is comfortable, sleep is guaranteed. The front desk staff is always courteous. I return here for the whirlpool bathtubs and the amenities.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask MERIT C about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
January 7, 2013
Dear Merit C,

Thank you for taking the time to write such a nice review. We thrive on our customer feedback and I will make sure I share these comments with the staff. We look forward to your return in the future and thank you for being such a loyal customer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Good for business trip”
3 of 5 stars Reviewed December 15, 2012

I spent there 6 nights during my business trip. Good location, room spacious and very clean, very comfortable bed, nice and helpful staff. The only thing which was not so good for me was a breakfast, but this is a personal taste.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Joanna1313 about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
December 22, 2012
Dear Joanna1313,

Thank you for taking the time out of your day to put together a response for us. We appreciate all feedback from our guests. I will pass along all the good comments to our staff. We change items in the breakfast from time to time and look forward to your return to us in the future. You may be pleasently surprised by the breakfast next time. Thank you again.
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Anderson, California
2 reviews
2 helpful votes 2 helpful votes
“Great office staff.”
5 of 5 stars Reviewed December 15, 2012

Wish the breakfast was open till 10AM everyday. Great office staff. Always accomidating. Fast friendly service. Carpets are getting pretty worn out. May need to be replaced. The rest of the room is great though.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Karen B about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
December 22, 2012
Dear Karen B,

Thank you for you kind response. We love to see that our guests enjoy their stay. We also appreciate the feedback good or bad so that we can ensure the highest level of customer service from our staff. We will look into the carpets like you have stated and look forward to you staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingersoll, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good value”
3 of 5 stars Reviewed December 1, 2012 via mobile

If you need a less expensive hotel than the Raddison or Sheraton this is a good option. Pretty good location for access to business locations off of Foothills Expressway.

Rooms are old looking and bathroom was very small (sink outside) but $135 is much better than $250.

Breakfast was included but nothing to get excited about.

It's a matter of price people.

Stayed November 2012
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Ask Ingersollian about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
December 11, 2012
Dear Ingersollian,

Thank you for taking the time to write a review for us. We appreciate all guest feedback. We are currently in the process of room renovations and would love for you to see when you return to the area. We strive to make every stay for every guest accomidating. Thank you again and we look forward to your return.
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1 review
“No plus”
3 of 5 stars Reviewed November 19, 2012 via mobile

We have stayed at several plus properties but I would not rate this a plus. More a regular Best Western, mismatched furniture made the room very dated. Bed was comfortable, but weird sink area. The sink area counter needs to be larger to accommodate personal hygiene bags etc,. If I were in a pinch, I would stay again but would negotiate a better rate.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Loveto3 about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
November 26, 2012
Dear Loveto3,

Thank you for taking the time to write us a review. We appreciate your feedback. At this current time we are in the process of updating our rooms and take comments like yours and utilize them for our renovations as well. We hope you will consider our property for a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS Mountain View Inn

Also Known As:
Best Western Plus Mountain View Hotel Mountain View
Best Western Plus Mountain View Hotel
Best Western Mountain View
Mountain View Best Western
Address: 2300 W. El Camino Real, Mountain View, CA 94040
Phone Number:
Region: United States > California > Mountain View
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Mountain View
Price Range: $$
Hotel Class:2.5 star (2.5*)
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