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BEST WESTERN PLUS Mountain View Inn: Traveler Reviews

2.5 of 5
2300 W. El Camino Real, Mountain View, CA 94040
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BEST WESTERN PLUS Mountain View Inn
Ranked #13 of 22 hotels in Mountain View
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76 reviews from our community

    Trip type
Traveler rating
    24
    15
    28
    3
    6
Date Rating
Anderson, California
2 reviews
2 helpful votes 2 helpful votes
“Great office staff.”
5 of 5 stars Reviewed December 15, 2012

Wish the breakfast was open till 10AM everyday. Great office staff. Always accomidating. Fast friendly service. Carpets are getting pretty worn out. May need to be replaced. The rest of the room is great though.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Karen B about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
December 22, 2012
Dear Karen B,

Thank you for you kind response. We love to see that our guests enjoy their stay. We also appreciate the feedback good or bad so that we can ensure the highest level of customer service from our staff. We will look into the carpets like you have stated and look forward to you staying with us in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingersoll, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good value”
3 of 5 stars Reviewed December 1, 2012 via mobile

If you need a less expensive hotel than the Raddison or Sheraton this is a good option. Pretty good location for access to business locations off of Foothills Expressway.

Rooms are old looking and bathroom was very small (sink outside) but $135 is much better than $250.

Breakfast was included but nothing to get excited about.

It's a matter of price people.

Stayed November 2012
Ask Ingersollian about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
December 11, 2012
Dear Ingersollian,

Thank you for taking the time to write a review for us. We appreciate all guest feedback. We are currently in the process of room renovations and would love for you to see when you return to the area. We strive to make every stay for every guest accomidating. Thank you again and we look forward to your return.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“No plus”
3 of 5 stars Reviewed November 19, 2012 via mobile

We have stayed at several plus properties but I would not rate this a plus. More a regular Best Western, mismatched furniture made the room very dated. Bed was comfortable, but weird sink area. The sink area counter needs to be larger to accommodate personal hygiene bags etc,. If I were in a pinch, I would stay again but would negotiate a better rate.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask Loveto3 about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
November 26, 2012
Dear Loveto3,

Thank you for taking the time to write us a review. We appreciate your feedback. At this current time we are in the process of updating our rooms and take comments like yours and utilize them for our renovations as well. We hope you will consider our property for a future visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Fork, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Pricey and a bit outdated. Office staff great. Comp breakfast okay”
3 of 5 stars Reviewed November 15, 2012

All things considered, this facility of a overpriced. The room was fairly comfortable, but the vanity area lighting was poor--difficulty to see details, particularly for the older folks (I'm on of them). The TV was old enough to be donated to a museum. Come on Best Western, flat screens are cheap these days. The heating system was very noisy, making it difficult to get a good nights sleep. The office staff were very courteous and helpful. Breakfast was okay; but because it was included in the price of our stay, we can't complain.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Donald B about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
November 21, 2012
Dear Donald B,
We appreciate all our guest feedback. We are currently in the process of room updates and will keep your comments in mind. I will be sure to pass your comments along to our team as well. Thank you and we hope you consider us for your next stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Good hotel for business travel”
4 of 5 stars Reviewed November 5, 2012

The rooms were clean, quiet, breakfast was OK, all for a reasonable price. Good enough for business travel, or for travelers on a budget. Good bar/restaurant right across the street. Two palm trees in the parking lot add a little flair to an otherwise bland-looking exterior.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask bronx_jeep about BEST WESTERN PLUS Mountain View Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
November 15, 2012
Dear bronx_jeep,

Thank you so much for taking the time to tell other Trip Advisor users about your experience here with us at the Best Western PLUS Mountain View Inn! We're glad you enjoyed your stay with us and that you found everything to be satisfactory. We thrive on guest feedback and I will be sure to pass along your comments to the rest of our team. We hope you'll consider us for any future visits to the area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Mountain View Inn

Also Known As:
Best Western Plus Mountain View Hotel Mountain View
Best Western Plus Mountain View Hotel
Best Western Mountain View
Mountain View Best Western
Address: 2300 W. El Camino Real, Mountain View, CA 94040
Phone Number:
Region: United States > California > Mountain View
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Mountain View
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN PLUS Mountain View Inn
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