My wife and I stayed three nights while visiting family members in Mountain View. The hotel was clean and well-located, with free on-site parking and a basic breakfast included in the price. We ended up staying on the side of the hotel that is nearest the highway, but were not bothered by traffic noise as long as we kept the room door shut.
Only one problem came up during our stay, and it was quickly resolved. Shortly after we checked in to our room, we noticed that the bed was much more firm than we had expected. Before we could contact the front desk about this, they (actually, an employee named Jim) called our room to ask whether everything was OK. When we mentioned the hard bed, Jim offered to let us move to a slightly larger room across the hall, for the same price as the room we were first given. The bed in that room turned out to be much more comfortable, and I really appreciated Jim's helpful and courteous approach to dealing with this issue. We have stayed at the Zico before and have always found the hotel staff to be very polite and accommodating. I would recommend this hotel to anyone staying in the Silicon Valley area.
- Official Description (provided by the hotel):
- As Silicon Valley's newest Green hotel & boutique experience, Hotel Zico melds stylish modern Mediterranean decor, welcoming service and a wealth of unique amenities - all at unbeatable rates. ... more less
- Reservation Options:
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- Also Known As:
- Zico Hotel Mountain View