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“Very clean, comfortable, stylishly furnished room” 4 of 5 stars
Review of Hotel Zico

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Hotel Zico
3.0 of 5 Hotel   |   200 E. El Camino Real, Mountain View, CA 94040 (Formerly Best Value Inn & Suites - Silicon Valley)   |  
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Ranked #8 of 23 Hotels in Mountain View
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Very clean, comfortable, stylishly furnished room”
4 of 5 stars Reviewed January 6, 2013

This is a very nice hotel. The room and bathroom were very clean, a prime rating consideration, and were stylishly furnished--with even a Keurig coffee maker in the room! The bed had a firm, very comfortable mattress, with a quality sheet and duvet, and a choice of pillow firmness. The hotel has a nice, modern look and feel, a very attractive lobby area, and friendly, helpful front desk staff. The included breakfast included a to-order omelet bar, but lacked sugar-free cereals and offered only white bread (no brown or whole wheat bread). Parking is in an underground lot, with a very convenient elevator that enables one to transfer luggage directly from a car to one's floor.

The hotel is undergoing construction so plan on exceptional noise starting weekdays at 9:00 AM. Also, because the hotel is located alongside a busy freeway, a North-side room is recommended.

One other point: the Zico Hotel shares a driveway with an adjacent extended stay hotel located to the rear of the Zico. Most people intuitively follow the driveway until they find a hotel entrance in the rear--but it's for the other hotel. The Zico's actual lobby entrance is difficult to spot, with only a small sign just in front of the underground parking garage pointing the way.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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218 reviews from our community

Traveler rating
    67
    84
    34
    21
    12
See reviews for
42
41
35
84
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • English first
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English first
Salinas, CA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2013

Very convenient location right off the #85 on El Camino Real. I stayed on the second floor in room 210. It was far enough away from the freeway so that I didn't hear any noise. Bathroom was really small. Had to step to the side of the toilet to close the door. Cleanliness could have been better. Room needed a good vacuuming and toilet seat had a "residue" on it.

Workout facility is small. The only treadmill was not working, but there was also a stairmaster, eliptical and recumbant bike. The weight machine was really messed up (unusable) so I let the front desk know. Water, towels and a big screen t.v. were available.

Breakfast room was large and had a nice variety of food. Bacon, sausage, eggs, cereal, toast, bagels, juices, coffee and an omlette bar. Due to the high volume of people at 9 am, there was a ten minute wait to get an omlette. The staff was friendly and accomodating throughout my stay.

I arrived at the property at 4pm to find several guests wanting their money refunded due to construction work going on. It was very noisy due to hammering and sawing, but all that stopped by the time I got into my room. I didn't hear any noise the next morning and I checked out by 11am. I thought the manager and front desk clerk handled themselves very well considering the stress they were under. They were courteous and gave refunds promptly.

There is underground parking that has an elevator. I noticed a police car cruising through the outside parking lot around 6pm. I get the impression they do this regularly to keep an eye on things. Traveling as a single female, I felt completely safe at this property. I would recommend it to my friends and family.

Room Tip: Upstairs in the 200's away from the roadway.
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed December 31, 2012

Our recent stay at Hotel Zico was delightful! The staff was extremely friendly and helpful.
The full breakfast was delicious.The complimentary copy of the San Francisco Chronicle each weekday, the Starbucks coffee in the lobby and and the umbrellas available for our use on rainy days were nice amenities. We plan to stay there again anytime we are travelling in the area.

Room Tip: Our second floor room (219) was quiet and comfortable. Ask for a room that is located away from the...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Roseville, California
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 24, 2012

We enjoyed a nice one night stay after a long day in a hospital waiting room. Very comfortable beds, choice of pillows and clean rooms. Cute touches with folding decorations on the toilet paper and Kleenex. Made us smile when we needed some humor. The breakfast was really good with pancakes, omelette bar, bacon, sausage and toast. They served Starbucks coffee and a great selection of teas. I would definitely stay here again instead of a hotel chain where every place looks the same. I really liked the decor.

Room Tip: Choose a room with a balcony.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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california
Top Contributor
82 reviews 82 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 13, 2012

We spent a night at hotel Zico to avoid the fumes from our newly refinished hardwood floor. Based on the reviews we expected a good experience, but in reality, this place is very noisy, being close to Hwy 85 , and the rooms are nothing short of garishly painted dump. The bathroom was mildewy with big gaps between the wall and the tub, no tiles around the bathtub and shower; rather a badly painted turquoise color surface. The reception is decorated in a Zen inspired decor - I guess to counteract the aggravation due to the state of dilapidation and the intolerable garishness of the rooms. The famous good breakfast is good only for those who like greasy eggs, bacon and the like. I'll never recommend this place.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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American Fork, Utah, United States
1 review
4 of 5 stars Reviewed November 4, 2012

Hotel Zico was a nice break from the typical hotel I stay in when on business. It has a very Zen feel to the lobby, the rooms are good (could be better) but I was happy with them. The breakfast is awesome, don't skip the omelet bar. Lot's of restaurants and shopping within walking distance and a great nature trail right by the hotel. When I'm back in the Mountain View area, I'll be sure to book my stay at Hotel Zico again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno Nevada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2012

The Good: The decor was colorful, the breakfast was adequate for my wife since she is gluten free and the omelette station was a BIG seller for my booking. Underground parking was nice and our vehicle was safe the 3 nights we stayed there, also the elevator leading to the parking area was convenient. We were away from the freeway, so we had no issues with noise in our room. We did not hear neighboring guests through the walls as some have reported. The TV reception in our room was great. Free wireless internet worked fine for the little amount of time I used it. The Krueger coffee maker in the room went unused but was a nice feature.The hotel staff obliged us with extra towels. Overall the place was outwardly nice.

The Ok: The price ($384 for 3 nights/tax included) compared to what we received (compared to many, many hotels we have stayed in, in the same area) was not, in my opinion, fair price for the cramped room. The double queen room was very cramped for 2 adults and 2 older kids (12&14). The toilet resting pegs for the toilet seat were all broken and the seat wobbly. The tub had signs of wear on the headrest area, very tacky. Bathroom very cramped as well. The room (#216) has an odd smell, not unpleasant just odd. Getting there from the freeways is a roller coaster ride (thank God for GPS). The solitary ice machine worked for one small bucket of ice and no more (Would have liked to fill half an ice chest for the beach). The air conditioner was loud kicking on and would wake one up during the night, even with ear plugs (Once again this also is a product of the cramped room design). If you eat breakfast in the 3rd hour of breakfast expect a rush and 2 kitchen staff have a hard time keeping up, they do well but you may have to wait a few minutes for something. The internet browsers on the computers in the common area (IE, Firefox & Chrome) did not work and had Malware preventing use of internet on them. Did not meet all expectations for the price we paid. While it tries hard to be a boutique/different hotel, it falls short in prviding value for the money.

Room Tip: Room sinside main building would be insulated from the freeway noise.
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zico

Address: 200 E. El Camino Real, Mountain View, CA 94040 (Formerly Best Value Inn & Suites - Silicon Valley)
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Family Hotel in Mountain View
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Zico 3*
Number of rooms: 55
Official Description (provided by the hotel):
As Silicon Valley's newest Green hotel & boutique experience, Hotel Zico melds stylish modern Mediterranean decor, welcoming service and a wealth of unique amenities - all at unbeatable rates. ... more   less 
Reservation Options:
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Also Known As:
Zico Hotel Mountain View

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