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“Happy Business Traveler” 4 of 5 stars
Review of Hampton Inn & Suites Mountain View

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Hampton Inn & Suites Mountain View
2.5 of 5 Hotel   |   390 Moffett Blvd., Mountain View, CA 94043   |  
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Ranked #3 of 23 hotels in Mountain View
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Happy Business Traveler”
4 of 5 stars Reviewed January 28, 2013

The hotel was quiet and clean. The breakfast was actually pretty good as well. The front desk was nice enough to upgrade my room. The only downside was that he hot water takes almost 5 minutes to actually become hot....very weird. Other than that this place is good stuff. My company stays here all the time when we're in town.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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188 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Owensboro, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2013 via mobile

I was very pleased with everything about this hotel. From the friendly staff, to the location, rooms, comfy beds, and the food provided daily. The Breakfast was unreal. From hard boiled eggs, yogurt, cereal, waffles, fresh fruit, potatoes, and the coffee bar and juices. Then the light dinner at night, which was always very good too. Highly recommend staying here!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 4, 2013

We stayed at the Hampton Inn & Suites at Moffett Field for New Years Eve. We had a dinner party in near-by downtown Mountain View, a short 4 block walk from the hotel if you care not to drive. The hotel is far from any freeway, so the traffic noise was non-existent. The room was spacious and bed and linens very comfortable. The room was big enough for a sitting area but there was only one side chair. The breakfast was good but the lobby is being refurbished so there was a bit of construction going. Nothing that should stop your stay.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 27, 2012

If you are a light sleeper, do not stay here. On the second floor, I could hear people walking up and down the hallway all night long (at first I thought it was the person above me but I now believe it was people walking on my floor). If the floor is that thin that you can hear the "thump thump thump" of footsteps in your room, you are not going to get a peaceful night's sleep.

The "breakfast buffet" and "dinner" was nothing impressive. In fact, I couldn't really eat "dinner" except for the nondescript "salad" of iceberg lettuce and cheap dressing. Breakfast was just as bad, although I loved the POG juice!

On the plus side, the room was a decent size and the front desk staff was friendly and helpful. Fortunately I was staying there for only one night, so I could deal with getting only three hours of sleep.

The rate is cheap so if cost is important, this hotel could be a good bet for you. I'm not so sure I'd recommend this hotel unless there is nothing else. I was not impressed. It just didn't seem to be a "business class" hotel that my office typically puts me in. With a lousy night's sleep, less than impressive breakfast and dinner options, I'm not so sure I'll return.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, CA
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 12, 2012

I stayed here for a business trip and I must say, I was impressed.

The price is great. My room was spacious, clean and as expected for a Hampton Inn. I checked the bed for bed bugs--there were none to be found. They had complimentary wifi.

My only complaint was the bathroom. During my stay, they were in the process of remodeling, and when I tried to take a shower, brown water came out of the shower faucet. Upon alerting the staff, they informed me that they had shut off the water for a short period and just turned it back on-which is why it's discolored. Also, I pointed out that the tub was dirty from the dirty water. The staff fixed the water problem, and cleaned the tub for me instantly.

I'm very particular about cleanliness at hotels and the shower situation bothered me a great deal. However, I was pleased with the reaction time, and immediate turn around on fixing the issue.

My room included a continental breakfast, which was set up in one of their dining rooms. The breakfast was a buffet including boiled eggs, cereal, oatmeal, yoghurt, bagels and cream cheese, coffee, tea among other things. The selection was nice.

At checkout, I was given a discount to my room and apologies as well.

Overall, the experience was positive.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Culver City, California, United States
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2012 via mobile

Good rooms - clean and large. Nice staff. Not a luxury hotel obviously but a good place to stay with the kids for when you are in town to visit family in the area. Good breakfast buffet. Loved the breakfast to go bags for our car ride back home.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 24, 2012

I stayed here for four days for business. The Hotel was clean, the staff were friendly and the room was comfortable. The breakfast they provided in the morning was good too. There are a lot of restaurants within a short distance of the hotel. It wasn't far from the San Jose airport and it was a great location for me to visit my clients in the surrounding San Jose, Sunnyvale, Moutnain View area. I will definitely stay here again on my next trip to Silicon Valley.

Room Tip: My room was straight ahead when you got off the elevator. I didn't have a noise problem at all.
See more room tips
  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Mountain View

Address: 390 Moffett Blvd., Mountain View, CA 94043
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mountain View
#2 Family Hotel in Mountain View
#4 Business Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Mountain View 2.5*
Reservation Options:
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Also Known As:
Hampton Inn And Suites Mountain View
Hampton Inn & Suites Mountain View Hotel Mountain View
Hampton Inn Mountain View
Mountain View Hampton Inn

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