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“Not on my list of "go backs"” 3 of 5 stars
Review of Hampton Inn & Suites Mountain View

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Hampton Inn & Suites Mountain View
2.5 of 5 Hotel   |   390 Moffett Blvd., Mountain View, CA 94043   |  
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Ranked #5 of 22 Hotels in Mountain View
Certificate of Excellence
San Diego, California
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Not on my list of "go backs"”
3 of 5 stars Reviewed December 27, 2012

If you are a light sleeper, do not stay here. On the second floor, I could hear people walking up and down the hallway all night long (at first I thought it was the person above me but I now believe it was people walking on my floor). If the floor is that thin that you can hear the "thump thump thump" of footsteps in your room, you are not going to get a peaceful night's sleep.

The "breakfast buffet" and "dinner" was nothing impressive. In fact, I couldn't really eat "dinner" except for the nondescript "salad" of iceberg lettuce and cheap dressing. Breakfast was just as bad, although I loved the POG juice!

On the plus side, the room was a decent size and the front desk staff was friendly and helpful. Fortunately I was staying there for only one night, so I could deal with getting only three hours of sleep.

The rate is cheap so if cost is important, this hotel could be a good bet for you. I'm not so sure I'd recommend this hotel unless there is nothing else. I was not impressed. It just didn't seem to be a "business class" hotel that my office typically puts me in. With a lousy night's sleep, less than impressive breakfast and dinner options, I'm not so sure I'll return.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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288 reviews from our community

Traveler rating
    153
    97
    28
    5
    5
See reviews for
72
46
22
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Los Angeles, CA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 12, 2012

I stayed here for a business trip and I must say, I was impressed.

The price is great. My room was spacious, clean and as expected for a Hampton Inn. I checked the bed for bed bugs--there were none to be found. They had complimentary wifi.

My only complaint was the bathroom. During my stay, they were in the process of remodeling, and when I tried to take a shower, brown water came out of the shower faucet. Upon alerting the staff, they informed me that they had shut off the water for a short period and just turned it back on-which is why it's discolored. Also, I pointed out that the tub was dirty from the dirty water. The staff fixed the water problem, and cleaned the tub for me instantly.

I'm very particular about cleanliness at hotels and the shower situation bothered me a great deal. However, I was pleased with the reaction time, and immediate turn around on fixing the issue.

My room included a continental breakfast, which was set up in one of their dining rooms. The breakfast was a buffet including boiled eggs, cereal, oatmeal, yoghurt, bagels and cream cheese, coffee, tea among other things. The selection was nice.

At checkout, I was given a discount to my room and apologies as well.

Overall, the experience was positive.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Culver City, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 12, 2012 via mobile

Good rooms - clean and large. Nice staff. Not a luxury hotel obviously but a good place to stay with the kids for when you are in town to visit family in the area. Good breakfast buffet. Loved the breakfast to go bags for our car ride back home.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 24, 2012

I stayed here for four days for business. The Hotel was clean, the staff were friendly and the room was comfortable. The breakfast they provided in the morning was good too. There are a lot of restaurants within a short distance of the hotel. It wasn't far from the San Jose airport and it was a great location for me to visit my clients in the surrounding San Jose, Sunnyvale, Moutnain View area. I will definitely stay here again on my next trip to Silicon Valley.

Room Tip: My room was straight ahead when you got off the elevator. I didn't have a noise problem at all.
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Holiday, Florida
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 17, 2012

I recommend this hotel for anyone looking for convienience quality cleanliness and a great price. My relatives enjoy the hotel as well when they are in the area. thanks for a great service. I dont have 200 character minimum to speak of.!! Nice breakfast, conference center and staff!

Room Tip: room by the back, easy out easy in --
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bydgoszcz, Poland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 9, 2012

Room was quite OK: big enough & well cleaned. However breakfast leaves much to be desired. The same for very, very small swimming pool. Quite good location - not so far away from the downtown and next to it there is grocery shop.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 1, 2012

We needed a one night in Mountain View to visit a friend who has been at Stanford for 3 months. Hampton was more expensive than other hotels in the area, but walking distance from our friends apartment. That was a motivation to say there, as well as they include breakfast. I booked online with Hotels.com, and had no choice of beds. We were given 2 queens which were clean and comfortable. The room was very large, and even had a microwave and fridge. I would stay here again over the "cheaper" hotels in the area. Oh, the waffles and more were good too.

Room Tip: I think they are all good, no noise factors to be worried about.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Hampton Inn & Suites Mountain View

Address: 390 Moffett Blvd., Mountain View, CA 94043
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
#1 Family Hotel in Mountain View
#2 Romantic Hotel in Mountain View
#5 Business Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Mountain View 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hampton Inn & Suites Mountain View Hotel Mountain View
Hampton Inn And Suites Mountain View
Hampton Inn Mountain View
Mountain View Hampton Inn

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