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“More than meets the eye!” 5 of 5 stars
Review of Hotel Strata Mountain View

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Hotel Strata Mountain View
2.5 of 5 Hotel   |   93 West El Camino Real, Mountain View, CA 94040 (Formerly Holiday Inn Express Mountain View (Town Center))   |  
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Hotel amenities
Ranked #1 of 23 Hotels in Mountain View
Queens, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“More than meets the eye!”
5 of 5 stars Reviewed December 11, 2012

Given the older, motel-type exterior, I wasn't expecting much, but I was blown away by the friendly and dedicated staff and pleasantly surprised by the upscale touches that have been added. From glass-enclosures on lower-level exterior hallways, umbrellas at entrances, high-end coffee and snacks, well-appointed rooms and amenities, everything at Strata was wonderful.

Room Tip: Best service in the Valley by-far! No need for a rental car- their free shuttle can get you to and f...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
    154
    46
    8
    6
    2
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127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed November 22, 2012

I have stayed at this hotel several times, and always have an A1 experience. The hotel has become independent which allows them to apply their attention to detail and exemplary customer service outside of the bounds of a franchise. The staff are amazingly friendly, knowledgable and really, really helpful. They actually care, and it shows.
Im a business guest and get everything I need from this hotel without needing to be a platinum card holder or pay for special treatment or upgrades.
The breakfast is great (they now cater for special diets too), the internet is reliable, fast and free.
Dilip, Kirit, Gladys, Em and the team made me feel very welcome (as usual) and this is definitely my preferred accommodation when visiting Mountain View.

Room Tip: Book early, this hotel fills up quickly.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review, December 24, 2012
Dear Mark R,
Thank you for taking the time to write about your experience at our property. We at Hotel Strata have continued to evolve with time and meeting guests’ needs. As a Franchise property, we came to a point where we were unable to change due to Brand standards not letting us change to meet our guest’s new needs. To continue evolving with changing needs of our travelers, we made a decision to become and upscale Boutique property, which would allow us a continued process of change. Like many Silicon Valley companies with unique abilities to compete with other companies, we also are unique in our way and will continue meeting and exceeding guests needs. Our Guests will always be involved in our ever-changing process.
We look forward to continue serving you and thank you for your business.

Kirit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

Very friendly and helpful staff. Helped me out in a few situations where they could easily have not. The rooms were nice and well kept. Wooden floor, large TV, free wifi, free toiletries if you forgot to bring any. The breakfast is amazing too. They try to keep changing the items so you do not get bored, plus the items are well prepared. The location is pretty convenient too. Situated on El Camino it gives you public transport options and is great if you do not have a car. Plus there are lot of popular eateries on el camino so you have a lot of options besides the nice mexican restaurant within the hotel premises.

Lastly I believe it is perfect if you like Indian stuff. You can either take bus 22/522 or just walk to indian stores that are located nearby where sunnyvale starts.

Overall a very nice experience :)

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellsworth, Maine
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2012

I can't say enough about the staff and service at the Hotel Strata. Everyone there was helpful, friendly, and welcoming. The breakfast buffet was delicious and varied daily. Kirit and the rest of the staff went out of their way to make sure we had all we needed and were well cared for. I highly recommend the hotel to anyone traveling to the area.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 7, 2012

Fastest hotel Internet in the Valley, and excellent service. The owners clearly strive to improve their hotel. I've tried many hotel in this area and this is the one I now always stop to on business trips.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownCenter, Manager at Hotel Strata Mountain View, responded to this review, November 20, 2012
Dear PhilBeaudoin,

We truly appreciate the time you took to write this review. We understand that you have many choices for hotels in the area and the fact that we will be your next choice when coming to Mountain View means a lot to us.

Sincerely,

Kirit
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1 review
5 of 5 stars Reviewed October 9, 2012 via mobile

Being from the East coast,I was expecting the cookie cutter Holiday Inn Express-which would have been adequate for my needs. Upon arrival it was very evident that this hotel exceeded my expectations. It looks and feels more like an independent Hotel that wants to set itself above and beyond the average. The customer service was excellent . The breakfast choices exceeded the typical. The hardwood floors gave it a homey look. The beds were very comfortable. The 52 inch tv was a pleasant surprise as well. They topped it off with shuttle service to my corporate training area nearby! A high quality place without the excessive price of a larger chain.

Stayed October 2012
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TownCenter, Director of Sales at Hotel Strata Mountain View, responded to this review, October 16, 2012
Craig D
Thank you for going out of your way to write a review on Tripadvisor and it was a pleasure serving you during your visit to Mountain View. I hope to further exceed your expectations the next time your in town with the changes to come to Hotel Strata

Sincerely,

Kirit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiel, Germany
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 2, 2012

Nice hotel but the service is really outstanding! The rooms (I always take the suite) are somehow outdated but still very spacious and good. The breakfast is not so awesome but still ok. Pool area is ok, but water is too cold. :) Anyway, I would recommend this hotel if you are gonna stay in Mountain View.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Strata Mountain View

Address: 93 West El Camino Real, Mountain View, CA 94040 (Formerly Holiday Inn Express Mountain View (Town Center))
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Mountain View
#3 Family Hotel in Mountain View
#4 Romantic Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Strata Mountain View 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Welcome to the 100% non-smoking Hotel Strata! Located on Rte 82 junction of Hwy 85 & 237 with easy access to Hwy 101 & 280, near Google, Microsoft, Yahoo, Omnicell, Motorola, El Camino Hospital, Stanford, NASA Ames, Apple, Siemens and many Silicon Valley company, within proximity to more than 35 restaurants and shopping area. Complimentary pre-arranged shuttle weekdays within 6 mile radius. Bring the family & plan to stay with us during your Christmas & New Year holidays.For business or pleasure this Mountain View hotel features five different room types from which to choose, with all the modern conveniences. Rooms have hardwood type flooring, large flat panel TV/150 HD channels, DVD/CD player, 2-line conference speaker phone/voice mail, coffee/tea, microwave, refrigerator, pants press, and iron/ironing board. Relax in our luxurious beds with triple sheeting, goose down comforters multiple pillows with pillow menu. All rooms include complimentary high-speed Internet service over sized work desk & ergonomic chair. Join us each morning for a complimentary hot buffet breakfast with more than 50 items including signature coffee & cinnamon rolls. We also offer an on-site 24-hour full fitness center & swimming pool. Our 24 hour professional and courteous staff is always ready to meet and exceed guest expectations. ... more   less 
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Also Known As:
Holiday Inn Express Mountain View (Town Center) Hotel Mountain View
Holiday Inn Mountain View
Mountain View Holiday Inn

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