I have stayed at this hotel several times, and always have an A1 experience. The hotel has become independent which allows them to apply their attention to detail and exemplary customer service outside of the bounds of a franchise. The staff are amazingly friendly, knowledgable and really, really helpful. They actually care, and it shows.
Im a business guest and get everything I need from this hotel without needing to be a platinum card holder or pay for special treatment or upgrades.
The breakfast is great (they now cater for special diets too), the internet is reliable, fast and free.
Dilip, Kirit, Gladys, Em and the team made me feel very welcome (as usual) and this is definitely my preferred accommodation when visiting Mountain View.