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“Silicon Valley Personified” 5 of 5 stars
Review of Hotel Avante, a Joie de Vivre Hotel

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Hotel Avante, a Joie de Vivre Hotel
3.0 of 5 Hotel   |   860 E. El Camino Real, Mountain View, CA 94040   |  
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Ranked #3 of 22 Hotels in Mountain View
Certificate of Excellence 2014
Boulder, Colorado
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
“Silicon Valley Personified”
5 of 5 stars Reviewed November 5, 2013

Best included breakfast in a long time of traveling, and the crowd made me feel 30 years younger when I was one of these folks. The geeky toys in the room (and office supplies) are a nice touch, but the extra helpful friendly reception staff makes the Avante a special treat when visiting the Palo Alto area. Special thanks for the substantial room rate reduction when we happened to notice a special applicable on-line after we checked in.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, General Manager at Hotel Avante, a Joie de Vivre Hotel, responded to this review, November 6, 2013
Hello Mikecbu,

Thank you so much for the wonderful comments and the 5 star review. I will thank the staff for taking such great care of you as they are the true heart of the hotel. It's great to see when someone enjoys our unique and geeky concept. Thank you again and I hope you return to have another great experience in the future.

Best,

Robin Donovan

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
    140
    93
    27
    13
    6
See reviews for
41
50
28
137
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 5, 2013

Front desk staff were warm and friendly without being overbearing.

Breakfast area was well-stocked (even with oriental cuisine options) and well-maintained by another friendly staff group.

Rooms were tidy and modern with nice toiletries available. Not wildly fancy but quite a bit more character than a boring motel I'd expect to see for this price. And a friendly note and candy from the housekeeper, to boot!

Grocery store and ATM across the street are also convenient.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, General Manager at Hotel Avante, a Joie de Vivre Hotel, responded to this review, November 6, 2013
Thank you for taking the time to post this very nice review. It looks like our friendly staff strikes again (with candy too)! I will make sure to share this review with them. I'm glad to see you really enjoyed your stay and thank you again.

Take care,

Robin Donovan

General Manager
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sonoma county
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 22, 2013

Hotel Avante was very comfortable and clean and had all the amenities i love in a hotel. But it was the staff that made it so extraordinary...very professional and caring. I loved the HAND-WRITTEN note from the motel maid when she left a chocolate on my bedside table. And they were always following up to make sure there wasn't something else they could do to make my stay more comfortable and they were sincere in that. Hot breakfast in the morning was great, and the wine and cheese reception in the evenings were a pleasant suprise. We were on a Living Social deal so i was "over the moon" with this hotel--best value i have ever experienced in a hotel!!!! Pool was still heated and the hot tub was wonderful! Loved all the puzzles and etch-a-sketch in the room! Nice products in the bathroom. I would like better lighting over the bed for reading and i like hand held shower heads, but that would be the only improvements i can think of. I was there for a stanford reunion and it was a bit of a drive, but not that bad.

Room Tip: Ice machine is on the first floor. Bathroom fan was noisy in 302. Not sure if they are all that no...
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, General Manager at Hotel Avante, a Joie de Vivre Hotel, responded to this review, October 24, 2013
Thank you, thank you, thank you. Your comments are wonderful and I couldn't be more pleased that you had such a fabulous experience. The team understands the need for personal attention for our guest, hence the handwritten note. Thank you for noticing it and everything else you mentioned. I will share this review with the entire hotel team as it looks like we exceeded your expectation everywhere.

Thank you again and we hope to see you soon.

Robin Donovan

General Manager
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Mexico City, Mexico
Top Contributor
78 reviews 78 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 22, 2013

Very nice, quirky little hotel. Great place to stay if visiting Mountain View- palo Alto area. Beds are very comfortable. The service very friendly and helpful. Decor is quirky due to the bunch of old/classic toys in the rooms and lobby. Good parking, good small pool. 2 problems: 1) one room was smelly due to poor carpet cleaning. 2) No roll-away or extra beds for kids.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, General Manager at Hotel Avante, a Joie de Vivre Hotel, responded to this review, October 24, 2013
Thank you for your feedback it is very helpful to us. I wanted to share with you that we will be doing a refresh to the entire hotel at the end of this year, beginning of next. This means we will be removing all the carpet and adding new. I'm sorry about the roll-away bed situation. It is true that it is against the fire code law to allow a roll-away bed in our king bedded rooms. We can add them to the suites or we do have rooms with two beds, but they do tend to sell out early on the weekends. I'm glad you like our uniqueness and that the staff took great care of you.

All the best to you,

Robin Donovan

General Manager
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New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2013

i stayed at the Avante on a recent business trip because most of the hotels closer to the office were booked. This place, while trying to be a boutique hotel, needs to put a little more effort into updating the rooms. The lobby area is very pleasant and the staff super friendly and helpful. However, the rooms are disappointing given how much I paid to stay at this hotel. Flourescent lighting, awful stucco walls and a tiny bathroom did not help make the experience any better. Nor did a small, misplaced wooden wardrobe, slightly musty odor and windows that did not open. I had to run the A/C just to get some air in the room even though it was 50 degrees outside. In addition, my room overlooked the pool area and there was a large and rowdy group outside. The noise from the A/C helped to drown out the sound somewhat so I was able to sleep.

If you have to stay here, the highlights are the fresh coffee in the am and the helpful staff. Rooms left a lot to be desired. Many better places in the area.

Room Tip: Choose a higher room not overlooking pool area.
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, General Manager at Hotel Avante, a Joie de Vivre Hotel, responded to this review, October 17, 2013
Thank you very much for your feedback and I am happy to see you enjoyed the service. I am also happy to report we are in the process of updating our rooms. We will have a model room finished by the end of November and once it is approved we will move forward. Our goal is to have all new carpet, paint, lighting, chairs and other items being installed starting in December. So going forward, still same great service and now upgraded hotel!

Thank you and I hope your come and see the refreshed hotel once completed.

Robin Donovan

General Manager
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Canberra, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2013

It is a small hotel but I had a very satisfying experience:
1. There are Rubic cubes in your room! And better Rubic cubes if you spent a bit extra to get the executive edition.

2. Lots of interesting puzzles in your drawer. Even an YoYo ball

3. Free parking.

4. Located on El Camino Real. Walking distance to food places and Lucky.

5. Hotel staff are happy - and they do their best to make you happy.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, General Manager at Hotel Avante, a Joie de Vivre Hotel, responded to this review, October 1, 2013
Thank you so much for the tremendous review. We are so glad we exceeded your expectations and you enjoyed our concept. We love being geeky in the SV with our puzzles!

Thank you again and see you soon.

Robin Donovan

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

this is a wonderful property breakfast room a little small but it works..these rooms are nice and clean and they all are very friendly there and willing to help..gravy for the potatoes would have been nice but not a big deal..House keeping is sweet I had a note and some candy bars everyday..I will stay again this place is super nice and clean..

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, General Manager at Hotel Avante, a Joie de Vivre Hotel, responded to this review, September 4, 2013
I'm really glad you liked the little notes and candy the team does for our guests. They try really hard to make everyone feel welcomed. Thanks for the idea regarding the gravy. I will look into it and see if it something we can do.

Hope to see you again soon,

Robin Donovan

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Avante, a Joie de Vivre Hotel

Address: 860 E. El Camino Real, Mountain View, CA 94040
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Mountain View
#3 Family Hotel in Mountain View
#4 Romantic Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Avante, a Joie de Vivre Hotel 3*
Number of rooms: 91
Official Description (provided by the hotel):
Hotel Avante is a handsome oasis, ideally located in the bustling heart of Silicon Valley. Elegant in atmosphere and striking in detail, the Hotel Avante is inspired by Mid-Century stylings and contemporary urban lifestyles. Clever amenities throughout the guestrooms make them as efficient as they are comfortable. Special features throughout the hotel include our Hi-Fi Lounge, heated pool, hot tub, and courtyard. ... more   less 
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Also Known As:
Avante Hotel Mountain View
Avante Mountain View

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