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“Best in Silicon Valley!” 5 of 5 stars
Review of Hilton Garden Inn Mountain View

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Hilton Garden Inn Mountain View
3.0 of 5 Hotel   |   840 East El Camino Real, Mountain View, CA 94040   |  
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AAA Family Fun Package
Ranked #2 of 22 Hotels in Mountain View
Certificate of Excellence
Minneapolis, Minnesota
1 review
“Best in Silicon Valley!”
5 of 5 stars Reviewed April 22, 2013

This gem of hotel is the best - not only in location, but in quality, affordability, cleanliness, friendliness, service, quietness, amenities - get the picture? I stayed at the HGI in Mountain View two separate stays this month while visiting family in the Palo Alto area. I "prepaid" the first stay and the deal was incredible. And the King Bed room was great - overlooking the pool area, which I thought would be a detriment for noise -- but it wasn't. The pool area is not open all night, so no 3am revelers to wake you up. Front Desk and Housekeeping staff are wonderful and courteous, and the rooms and whole property are very clean and stylish.
The second stay was a week later, not prepaid, but very reasonable. My room for the second stay was on the other side of the floor, which means it faced the opposite side of the hotel, and faced the parking lot for the hotel property next door. I thought, "Oh, boy, this will be noisy." But wait! The room had huge trees outside the window, affording privacy and great filtered morning light, and the people parking in the lot for the adjacent property were very courteous, and I had the window open. Great sleep on both stays. Coffee is Wolfgang Puck in packets for the coffeemaker. There's a small refrigerator in the room, and a microwave. The "American Grill" restaurant in the lobby area is great and the breakfasts are either buffet or a la carte ("Starbucks" coffee in the Grill!). Note: there were some large groups of teen sports teams staying at the hotel, but it was always quiet. Kudos to the teams' leaders and to the HGI - no disturbance to other guests at all, great groups. Location: close to CA85, which gets to 101. Can get to Peninsula towns or San Jose easily from here. And the recommendation to Pezzella's Restaurant was a hit - went there twice with my family. Thank you, HGI in Mountain View - great stays.

Room Tip: Rooms overlooking pool area get full afternoon sun. Rooms on other side of the floor are just as ni...
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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372 reviews from our community

Traveler rating
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    126
    29
    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Zurich, Switzerland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 15, 2013

Based on the multiple excellent reviews, I suppose I was basically expecting much more from this place, but it's just yet another very average hotel in Mountain View, so I'm not looking forward to come back, as I was expecting more for the price.

Pros:
- large rooms
- micro kitchen (MW and fridge)
- location, right on CA-85

Cons:
- low quality linen, really: thin, rough. And the bed is kinda weird.
- not so nice front desk staff
- small bathrooms, very basic fixtures
- the fridge / AC are very noisy, so you'd better turn them off to sleep
- location: El Camino is convenient but not where you'd book for your dream vacations.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
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New York, New York, United States
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

Overall, very good. The staff is nice and attentive, the location was very convenient for me (right off of CA85), the pantry was well stocked, and the rooms were solid. (I especially love having the mini fridge and microwave.)

The breakfast was good, especially the made-to-order eggs and omelets, and they have a very good spread.

I used the fitness center, which had everything I needed, and I also used the laundry facilities, which were fine.

The bed was a little strange - each side has it's own dial to adjust the firmness of the mattress, although mine didn't seem to be doing anything. The bed also felt uneven across, with the middle feeling very strange. It didn't bother me, and I slept well, but I'm not sure if other rooms have the same issue.

The wifi is good - about as fast as you'll get in other hotels, and it's free, so that's awesome. I couldn't get the wired internet to work (I think it was a problem with the jack in my room), but it wasn't a big deal.

I'd definitely stay again.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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United States
1 review
5 of 5 stars Reviewed April 7, 2013

Excellent hotel! Staff very friendly and helpful. Notified me of a small item left behind, offered to send it to me, and followed-up by sending it as promised. Rooms were very comfortable and quiet despite being near a hall entry door and stairwell. Breakfast was hot with a variety of items.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Sun Valley, Idaho
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 3, 2013

I've come to like the HIlton Garden Inns for a decent place to stay, clean linens, good breakfast, at a reasonable price and was not disappointed here. The rooms are typically nice yet basic, bathrooms small but adequate.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 22, 2013

Stayed here on business last month, and was impressed by the cleanliness, quality of the rooms, service, and location. Remember to leave early -- traffic on El Camino in the mornings is horrendous :).

Price was a little high for an HGI, but there may have been a conference or something going on (not much availability elsewhere). Would definitely stay here again.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fresno, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 19, 2013

My wife and I stayed at the Hilton Garden Inn when she was a patient at Stanford Hospital. We loved the place so much, we returned a short time later for a weekend retreat! The rooms are spacious, clean, quiet and comfortable. It's about ten minutes away from Stanford on El Camino Real. Service was outstanding. We didn't have the breakfast they offered (for a price), but it looked like a great way to start the day. Be aware, however, that their restaurant isn't open every day for breakfast or dinner; be sure to ask before you reserve a room, if that's important to you. Unfortunately, the next three times we went to Stanford, we found that the prices were significantly higher than we had paid in either trip. We simply couldn't afford it. Be assured, however, that each time we return to the area, this will be the first place we look for a reservation. When it's reasonably priced (weekends and holidays, apparently), it will be our choice.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Mountain View

Address: 840 East El Camino Real, Mountain View, CA 94040
Phone Number:
Location: United States > California > Mountain View
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Wheelchair access
Hotel Style:
#2 Business Hotel in Mountain View
#2 Romantic Hotel in Mountain View
#2 Best Value Hotel in Mountain View
#2 Family Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Mountain View 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hilton Garden Inn Mountain View Hotel Mountain View
Hilton Mountain View

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