This place is just absolutely terrible. Not only do they refuse to switch rooms to a room with two beds (we had our daughter with us) without a $20 fee, the staff gave absolutely horrible service. We arrived at around 9PM and had to ring the doorbell and wait for around five minutes before anyone even opened the door. Then the staff was rude and said there were no roll-out beds available (not the most important point) but then when we asked for the free-wifi password he refused to write it down for us and just slapped down a piece of scrap paper in front of us and proceeded to say the password in a rapid fire we couldn't get down. We were getting pretty annoyed and then when we asked him to repeat it he refused and raised his voice and began yelling at us for not being satisfied. The final straw was when he cursed at us (repeatedly, thinking we couldn't hear) and our daughter was right there within earshot. We had booked this place on Priceline, so when we asked for our money back as a result the reception guy flat out refused to and claimed that he couldn't because we didn't pay them directly (what kind of excuse is that). But it was getting late and we were tired and didn't want to bother anymore.
Aside from terrible service, the rooms are nothing to look at either. It was clean (I guess) but old, and small and cramped with dingy lighting. The curtains were ragged. The soundproofing is terrible and whenever any of our neighbors opened and closed their doors we could feel the entire floor shake.
Don't stay here if you want to remain in a good mood and get a good night's rest.
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- Also Known As:
- Sea Air Inn Morro Bay Hotel Morro Bay
- Sea Air Morro Bay
- Sea Air Hotel Morro Bay