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“OK eats” 3 of 5 stars
Review of Red Robin Gourmet Burgers

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Red Robin Gourmet Burgers
1045 Cochrane Rd, Morgan Hill, CA 95037
408-778-2028
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Ranked #47 of 101 restaurants in Morgan Hill
Cuisines: Hamburgers
Restaurant details
UK
Top Contributor
65 reviews 65 reviews
33 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
87 helpful votes 87 helpful votes
“OK eats”
3 of 5 stars Reviewed February 11, 2013 via mobile

Burgers and stuff. Beer was served well. Service was speedy and friendly. Food average-to-good. Price OK. All in all a reasonable place to go and eat, chat and watch TV.

Note to staff and management - tidy up. The restaurant is clean and hygienic but there is catering paraphernalia all over the place. I remarked to my companion that it looked like my mother-in-law's kitchen. I think the staff are too close to notice, it needs someone with a critical eye to get stuff put away. Maybe this new diner was built without storage!

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5 reviews from our community

40% Recommend
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Pebble Beach, California
Top Contributor
103 reviews 103 reviews
48 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
216 helpful votes 216 helpful votes
“Great Value. Love the BOTTOMLESS STEAK FRIES!”
3 of 5 stars Reviewed January 31, 2013

Red Robin is one of the newer restaurants to open at the Cochrane Road & Hwy 101 interchange. A much better value than the Chili's Grill & Bar that is across the parking lot.

The service was fast... in fact too fast. We had not finished 1/2 of our appetizers when our meals started to appear. I understand restaurants need to turn over tables, but the wait staff also needs to communicate with the kitchen about timing. This is something that the MANAGEMENT is responsible for - training.

Our main course got cold while we finished the appetizers. The table was overcrowded with food, leaving no room to move. Rushing out the food has a ripple effect on the diners meal... cold food, cramped surroundings, spilled drinks and a poor experience.

The kids love the bottomless fries and drinks... they just keep on coming. Unlike Chili's that charges for EACH basket of fries (that seems to get smaller & smaller each year), the basket at Red Robin is overflowing with fries. The fries are cut large, giant steak fries. Ask for LIGHTLY salted, as sometimes they get carried away with the seasoning. The big sized steak fries are perfect for dipping into a side of ranch dressing - a must try!

They have the usual bbq fare - hamburgers any way you like with a multitude of combinations of toppings, bbq chicken, fish & chips, prime rib sandwich, a dozen + salads, soups and sandwiches (BLT, Turkey club, chicken wraps). They even have some gluten free items on the menu.

Overall the portions are HUGE. The prices are very reasonable for the quantity of food that you receive. If you're not full, order more fries!

The place is loud, geared towards families with kids. Not a romantic get away, but the perfect place to stop off of the highway for a filling meal, that is better than fast food.

Next time we'll skip the appetizers (they'll lose out on the additional sales), so that we avoid the main course being dropped in our laps when we are not ready. I'd suggest that you do the same!

We watched this same thing occur at every table that ordered appetizers.... the kitchen is merely churning out the food without regard to the timing of the delivery. Apparently the management does not care.... or is ignorant to the issue.

Other than the food delivery / timing issue, the food is great. The kids love it. I would have rated it EXCELLENT, if they had a handle on the timing issue.

  • Visited January 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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