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Holiday Inn Express Morgan Hill: Traveler Reviews

2.5 of 5
17035 Condit Road, Morgan Hill, CA 95037
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Holiday Inn Express Morgan Hill
Ranked #1 of 12 hotels in Morgan Hill
4.0 of 5 stars 44 Reviews
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44 reviews from our community

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Traveler rating
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nj
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Best HIE yet”
5 of 5 stars Reviewed September 7, 2007
1
person found this review helpful

Arrived at this hotel with a reservation for one night with our family of four. We stay at many HIE since they are usually clean, larger rooms with a continental breakfast. Kids love their cinnamon buns. We arrived on Tuesday late afternoon and staff at check in was very friendly yet proffesional. We were given a room on the third floor facing the atrium. The room was large and clean with a small fridge and microwave.
The bathroom wasequally as nice.
We then joined the Manger's reception that they host Mon-Thurs evening with local wine and beers and hors d'oeuvres.
We checked out the pool/spa and outdoor patio. The kids ages 3 and 10 loved it. The next morning was an expanded breakfast.
Very nice bacon, sausage some type of mexican taquito, and cheese omlettes.
I found this to be the best HIE branded property I've stayed in.
The property itself was well maintained, tastefully decorated, free internet , but the staff made it the best. The front desk staff and the lady who handled the evening reception and breakfast were outstanding.
Since we were visiting Gilroy Gardens and Santa Cruz we decided to remain here for a total of three days.

  • Liked — The staff
  • Disliked — That I had to leave
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask redlafrance about Holiday Inn Express Morgan Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Top Contributor
131 reviews 131 reviews
Reviews in 51 cities Reviews in 51 cities
88 helpful votes 88 helpful votes
“Some good...some bad..”
3 of 5 stars Reviewed August 6, 2007
1
person found this review helpful

My husband and I stayed at the Holiday Inn for three nights at the end of July and overall, our stay was enjoyable, but we did have some problems.

As all the other posts describe, this is not your usual Holiday Inn Express - at least not in my eyes. The outside was very lovely and the inside atrium was also nice.

The room itself was of good size and clean. The bathroom was also very nice - much larger than expected in a typical hotel room. It had beautiful granite coutertop and was actually a tub/spa combined. The only complaint was the shower curtain. While I am all for using one of those poles that allows the curtain not to be clinging to yourself while showering, the HIE needs to get a longer shower curtain. It kept slipping and opening because it was so short.

The free breakfast was wonderful - much better than usual. The breakfast eggrolls were the best things I've ever had! My husband and I kept going back for more. Unfortunately, they were only there during the week - not on the weekends. I hope that changes! The other aspects of the breakfast were also good.

I was grateful for the internet/business center (free of charge) and it allowed us to check our emails and catch up on the news.

Our primary complaint - which did put a damper on the stay - was the location of our room. We ended up checking in about 9 pm our first night and the hotel was packed, so we got one of the last two rooms. And unfortunately, it was on the first floor - in the atrium, right next to the breakfast room and meeting rooms. It had to be the worst location for a room. Our assumption is that others who might have checked in before us might have had this room and then quickly asked for another!

The first night we were there, someone was watching TV in the atrium and it echoed into our room. Fortunately, he left by about 10 pm or so. There was also the instance of the pool table being in the atrium and a family was playing pool early on Saturday morning and we could hear the balls clinging together in our room. But the most annoying part was that each morning, I was awoken to hear the maids/staff talking outside our room at 5:30 am. They were setting up for breakfast, etc, but they need to be more respectful of those people who might have the unfortunate episode of having a room right in the Atrium.

If we weren't woken up each morning with the noise, I would have given HIE a better rating. I'm sure we could have moved rooms one of the later days, but by that point, we were already unpacked and settled in. I just can't understand putting a room about 2 feet from the coffee station of the breakfast bar and right next to a meeting room. There were meetings going on during our time there - I'm just glad we weren't planning on sleeping in any of those days!

  • Liked — Location to Highway; breakfast
  • Disliked — Noise Level
  • Stayed July 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask JenniferLynn about Holiday Inn Express Morgan Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Uncomfortable and loud!”
2 of 5 stars Reviewed July 18, 2007

I stayed here with my 5-year-old while visiting Gilroy Gardens. We stayed in a one bedroom suite located on the top floor in the east corner of the hotel (a whopping $179!). It was so noisy that my daughter woke up crying several times during the night, frightened by the voices. I also had trouble sleeping because of the rock hard bed. Also the breakfast buffet was disappointing. Stale, freezer-flavored waffles, muffins and croissants. However, my daughter loved the small indoor pool. Is this really the best in Morgan Hill?

Stayed July 2007
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Ask Jeankk about Holiday Inn Express Morgan Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
“Exceeded my expectations”
5 of 5 stars Reviewed June 28, 2007
1
person found this review helpful

I stayed here in June '07. My wife and I spent a night here to beat the heat in our San Jose home. We were pleasantly surprised by the appearance and accommodations of this this hotel -- it surpassed our expectations of typical HIE fare. (We've actually had very good stays at the other HIE's in the south bay area.) In addition to the free breakfast buffet, a free happy hour is provided M-Th in the early evening. We found the staff was also very helpful and accommodating. I'd recommend in a heartbeat, and will most likely stay again soon.

  • Liked — clean, modern rooms.
  • Disliked — no complaints
  • Stayed June 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask bdubs9 about Holiday Inn Express Morgan Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Great value”
5 of 5 stars Reviewed June 16, 2007

Nothing luxurious, but this hotel exceeds expectations for a Holiday Inn Express. It's a new-looking building with modern, comfortable rooms. Right near 101 and several fast-food dining options. Great for a place to stay while visiting friends or as an overnight stop during a long road trip.

  • Liked — Modern comforts
  • Disliked — N/A
  • Stayed June 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask CardKirb08 about Holiday Inn Express Morgan Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Morgan Hill

  • Holiday Inn Morgan Hill
  • Morgan Hill Holiday Inn
Address: 17035 Condit Road, Morgan Hill, CA 95037
Price Range: €€

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