Okay, off the bat you should know that I weighed Five Guys against our go-to fast food burger joint In-N-Out. The burgers here are good, not dry and I enjoyed the grilled onions and mushrooms for no additional charge (even doubled up on lettuce). Both my husband and I got the "little" version which is a single patty. Honestly, it is plenty and the fries could be shared easily between two hungry people. Try the cajun seasoning for the fries -nice, not too spicy, but especially flavorful. Overall, the food was solid and enjoyable and if you are somehow still hungry, help yourself to some free peanuts.
With two sodas, the bill was just shy of $20, higher than an average visit to In-N-Out. Unlike In-N-Out they don't carry shakes- a bummer in the hot, summer weather (although I don't know if they could beat an In-N-Out shake anyway). That said, their customer service was GREAT. The door was opened for us, we were given the whole spiel of how things worked with flourish and a smile and the restaurant was clean, clean, clean. Not sure what it would be like super busy, but I'd say it was 70% full when we were there and staff seemed very friendly and efficient. That aspect alone would encourage me to revisit. I consider it a very reasonable alternative to our dear In-N-Out.
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