We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“PLEASANTLY SURPRISED” 5 of 5 stars
Review of Ayres Hotel & Spa Moreno Valley

Save Saved
You added Ayres Hotel & Spa Moreno Valley to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ayres Hotel & Spa Moreno Valley
3.5 of 5 Hotel   |   12631 Memorial Way, Moreno Valley, CA 92553   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
2 Nights - 20% Off!
Ranked #1 of 9 Hotels in Moreno Valley
GreenLeadersGold level
Cuenca, Ecuador
1 review
“PLEASANTLY SURPRISED”
5 of 5 stars Reviewed January 3, 2013

Lovely room. Great breakfasts. Friendly staff. Wonderful amenities at a moderate price.
My only regret was no table and chairs even though there is a refrigerator and micro. The
only chair was at the desk.

Room Tip: Our corner room was large and sunny. I especially liked the large windows.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, January 21, 2013
Dear jazzyandsnazzy -

Thank you so much for staying with us recently and for taking the time to share your experience with fellow travelers. I am thrilled we were able to exceed your expectations with our rooms and service. I definitely understand your concern about tables and chairs in the rooms. While we do not offer these in room, we do have the Anza Lounge available for guest use should they desire a dining area. The Anza Lounge also contains a full bar available during specific hours. We are grateful for your recommendation and hope to welcome you again very soon.

Safe travels,

Jason Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

361 reviews from our community

Traveler rating
    285
    63
    8
    3
    2
See reviews for
109
54
18
115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Palmdale, California
1 review
5 of 5 stars Reviewed January 2, 2013

This was one of the best hotels I've stayed at, great customer service, I would recommend it to all
my family and friends. Thanks to the staff for being cordial and attentive to our needs. My wife and I and a friend stayed only for one night to bring in the new year with family near bye, so I cannot give a review of the restaurant we only had breakfast and was late to that, thanks again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, January 18, 2013
Dear Alwin L -

You are too kind! Thank you so much for the enthusiastic recommendation and for choosing us in the first place. It's always our absolute pleasure to provide guests with the best in service and accommodations. To be described as the "best" is exactly what we are working towards. Thank you again and please consider us the next time you are in the area.

Warm regards,

Jason Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
4 of 5 stars Reviewed December 26, 2012

The hotel is beautiful. It is right off the freeway and close to shopping. If you are looking for friendly staff with a smile I suggest you do not stay here. They are rude and arrogant and make you feel as if you should not have wasted your money in the beautiful and rude establishment during the holidays. We do not get away often and after checking in late, and then having some staff member knock on the door only to walk away when you say hold on. Then offering a high rate for another night that was cheaper online. I think the beauty of the hotel does not compare to the rudeness of several staff members. I read the comments of others and I am glad they were treated friendly, but I guess it was a bad day for the staff when I stayed.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2012

I have stayed here before, and didn't even have to think twice about booking a room again. Their room are immaculate and comfy. Very soft beds and nice linens. I amnot much of a soap or lotion guy, but the oatmeal soap was awesome and smelled amazing. Taco Tuesday is a must. Great happy hour with friendly staff and good prices. I'll see ya at the next check-in Ayers!

Room Tip: Single king room is very spacious with a nice sitting area.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oroville, California
2 reviews
5 of 5 stars Reviewed December 21, 2012

whenever we travel to the moreno area we always stay at the ayres hotel we like to stay there because its right off the freeway easy access affordable rates hotel management very friendly and the rooms are always very clean and new up to date style. we love our stay at this facility!

Room Tip: we have stayed on different room levels and have always had a great experience
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waukegan, Illinois
1 review
5 of 5 stars Reviewed December 20, 2012

I have stayed at several Ayres Hotel properties, and they never fail to deliver a beautiful room, great service and wonderful people who work for them. You are family when you stay with Ayres. Would recommend this property to both business and leisure travelers. Great property and amazing awesome staff!!!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
1 review
5 of 5 stars Reviewed December 19, 2012

I stayed here for two nights while interviewing for a job in the area and could not have been happier with my experience at Ayres. Here's my favorites:

-the room had gorgeous high-end furniture, a coffee maker, a fridge, and microwave (in their own little area, kitchenette-style, across from the vanity style bathroom sink)
-the bathroom had a huge soaker tub and beautiful tile/granite countertop
-the facility has a nice gym, pool, and hot tub
-the staff was very friendly and helpful every step of the way
-they have the best complimentary breakfast...ever. Omlettes made to order, pancakes made to order, hash browns, fruits (melons, grapes, etc not just apples and bananas), and of course cereals, pastries, juices, coffee etc.
-it is right next to a huge mall so lots of options for shopping and all kinds of restaurants very nearby (no full restaurant at the hotel or room service so this is important). Also, don't try to walk to the restaurants, they are a 3-4 minute drive as the mall is a suburban super spread out style.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ayres Hotel & Spa Moreno Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ayres Hotel & Spa Moreno Valley

Address: 12631 Memorial Way, Moreno Valley, CA 92553
Phone Number:
Location: United States > California > Moreno Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Moreno Valley
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ayres Hotel & Spa Moreno Valley 3.5*
Official Description (provided by the hotel):
Welcome to the Ayres Hotel and Spa Moreno Valley! Whether you’re here for a short business visit, or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel and Spa Moreno Valley are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks, iHomes, hairdryers, and curved shower rods. Don't forget the complimentary parking to make you feel like a VIP. Every morning you will start your day right with our complimentary full American breakfast. Enjoy the convenience of cocktails and refreshments at the Anza Lounge, which also hosts Taco Tuesdays, BBQ Thursday and Fridays, as well as Karaoke Saturdays. We even offer an intimate full-service day spa to reinvigorate you after a busy day.Ayres Hotel & Spa Moreno Valley is your one stop shop for all that Moreno Valley has to offer in terms of entertainment. For shopping, dining and entertainment the Moreno Valley Mall is only .4 miles away. If you're looking for an outdoor adventure head to Box Spring Mountain Park or Lake Perris for hiking, biking, and boating. Aviation enthusiasts can visit the air show extravaganza at the March Air Reserve and view the March Air Museum as well. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Priceline, Milestone Internet Marketing, Cheap Tickets, Tingo, Hotels.com, Agoda, Venere and Otel so you can book your Ayres Hotel & Spa Moreno Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ayres Hotel And Spa Moreno Valley

Owners: What's your side of the story?

If you own or manage Ayres Hotel & Spa Moreno Valley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.