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“Nice Place!” 5 of 5 stars
Review of Hampton Inn & Suites Moreno Valley

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Hampton Inn & Suites Moreno Valley
2.5 of 5 Hotel   |   12611 Memorial Way, Moreno Valley, CA 92553   |  
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Ranked #2 of 9 Hotels in Moreno Valley
Central Point, United States
1 review
“Nice Place!”
5 of 5 stars Reviewed June 20, 2013

Well worth the cost, great location with easy access from freeways. Lots of shopping available close by. The room are very clean and the lobby is super nice to sit and read or eat in. Very nice new building with very quiet rooms. I will be staying here again in the future when in the general area of Riverside, Ontario or Moreno Valley.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 reviews from our community

Traveler rating
    100
    39
    3
    1
    1
See reviews for
43
22
15
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
A TripAdvisor Member
4 of 5 stars Reviewed June 15, 2013

improve customer service, make me feel at home since I stay 320 day of the year at the hotel, I like to feel at home, the stat need to make you feel more at home and be more friendly and helpful, since it really is my home. the two gentle mens were above and beyond the lady need to take a lesson from this gentlemen's

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review, June 17, 2013
Dear A TripAdvisor Member,

Thank you for taking the time to advise us of your concerns with our hotel and I do apologize for your stay being less than satisfactory. Your feedback is important to us and it is feedback like this that allows us to improve upon the areas where we fall short and allows us to correct the issues moving forward.

I do hope that the next time you are in the area you will consider staying at our property again. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW BRITAIN, United States
1 review
5 of 5 stars Reviewed June 10, 2013

I am very pleased with my accommodations at the Hampton Inn and Suites. My room was comfortable and the breakfast was yummy! I have no complaints. My room was cleaned daily and I always had fresh towel. The Business Center was a plus for me. My computer crashed and needed to submit some documents immediately. Thank goodness they have computers and printers ready for guest to use. I will definitely stay there again.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review, June 17, 2013
Dear Rashima M,

Thank you so much for staying with us on your recent trip to Moreno Valley and for giving us such a fantastic review here on Tripadvisor. I am always excited to hear when a guest has a great stay. We love having you here a look forward to having you stay with us again in the future!
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Okemos, MI
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 22, 2013

We were pleasantly surprised during our recent stay at the Moreno Valley Hampton Inn. Our room was spacious and clean. The cleaning staff even left a sticky note on the headboard stating that the bed had clean sheets and duvet! It was nice to have a mini refrigerator to keep waters. We often book high end hotels but will definitely look at other Hampton Inns in the future!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review, May 26, 2013
Dear TripAdvisor Member,

I would like to personally thank you for your business as well as your comments regarding your stay. We pride ourselves in offering the highest level of comfort and service to each and every one of our guests. We hope to see you again soon!
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phoenix, United States
1 review
4 of 5 stars Reviewed May 19, 2013

Have stayed in this hotel a couple of times. There are a lot of restaurants near them. A full shopping mall if you are traveling with a lady. Very nice staff with good Internet, just no refrigerator in the room and not many tv channels.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, United States
1 review
5 of 5 stars Reviewed May 6, 2013

I was happy with my stay. The only problem I had was that they did not have a small refrigerator in the room. Other than that the hotel is located in a great spot (mall, costco, many restaurants, etc.) with all these establishments in walking distance.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review, May 16, 2013
Dear Isaiah K,

Thank you for sharing your feedback on your recent stay with us. We are pleased that you enjoyed your stay here at the Hampton Inn & Suites Moreno Valley. I apologize that you did not have a refrigerator in your room. We have refrigerators and microwaves available upon request as not all of the rooms have them at the hotel. Please let me know prior to your next trip our way and I will see to it that you are assigned a room with a refrigerator. Once again thank you and we look forward to seeing you in the future.
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Garden Grove, California
1 review
5 of 5 stars Reviewed May 4, 2013

The front desk staff were very helpful and friendly during my stay. Cynthia checked in me with ease and was very nice to give me directions to a local resturant. The rooms were comfortable and clean. I really enjoyed the chocolate chip cookies they leave out for the guest. I would definitely stay here again!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review, May 16, 2013
Dear Lily A

Thank you for your recent visit to our property and for your kind comments. I will be sure and pass them on to our staff, particularly Cynthia.. Thank you for your loyalty and we look forward to serving you the next time your in Moreno Valley.

Sincerely,

Steve Diaz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Moreno Valley

Address: 12611 Memorial Way, Moreno Valley, CA 92553
Phone Number:
Location: United States > California > Moreno Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 9 Hotels in Moreno Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Moreno Valley 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Hampton Inn & Suites® Moreno Valley hotel provides the perfect home base to explore Southern California. Just minutes away from the desert sands of Joshua Tree Park and the glitz of Los Angeles, our hotel offers up a little of everything that makes California special. Stretch out in your spacious, comfortable room or suite with complimentary local calling, iron, coffeemaker, and complimentary high-speed Internet. Additional amenities include pool, exercise room, business center, and meeting room. ... more   less 
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Also Known As:
Hampton Inn & Suites Moreno Valley Hotel Moreno Valley
Hampton Inn And Suites Moreno Valley

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