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“Fantastic location, service and beautiful to boot!” 5 of 5 stars
Review of Monterey Plaza Hotel & Spa

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Monterey Plaza Hotel & Spa
4.0 of 5 Resort   |   400 Cannery Row, Monterey, CA 93940   |  
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Free of Fees
Ranked #1 of 53 Hotels in Monterey
GreenLeadersBronze level
Newton, Mississippi
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Fantastic location, service and beautiful to boot!”
5 of 5 stars Reviewed October 21, 2013

Everything from booking the hotel online, to checking in, eating breakfast, being driven to aquarium, to checking out was wonderful. One of the best experiences on our California trip. Would highly recommend to anyone.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,677 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (842)
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English first
San Jose, CA
1 review
5 of 5 stars Reviewed October 21, 2013

My wife Mimi and I have been visiting the Plaza several times during the years since our honeymoon 12 years ago and we are doing it with more frequency as we grow older and have more available time for R&R. Although we have experienced stays at the Intercontinental Hotels in the U.S. and abroad (we both traveled very extensively in connection with our careers), there is no way that we would have considered a stay there in Monterey. It looks static, stiff and "cold". The Plaza, on the other hand has more warmth in the public areas and in the accoutrements in the rooms--the choice of wood (seems to be cherry), the design of the furniture and the incredible comfort of the beds make the Plaza a place to look forward to visit.

The staff is outstanding. Again, we have traveled extensively and have experienced enough hotels to make the statement that the Staff, from the reservation desk, to the Bell Desk, to the restaurants, is excellent, with occasional minor negative experiences to be expected of our human nature that is imperfect.

Because we like our stays at the Plaza, we visit it 3-4 times yearly and we enjoy the fact that upon our return we see many familiar faces of those that we have grown to consider as our "friends". We see it as some form of "re-union", if you will. That kind of "bond" adds a great deal to the "warmth"of the Plaza.

Over the years, we have experienced the Restaurants at the Plaza and although our views of the food there was mixed before the remodel, a couple of years ago, it has now become our most consistent place to eat when we stay. Our interest in alternates such as the Chart House, has faded with occasional exceptions.
The Dinner Menu, with its emphasis on seafood, is more sophisticated and the cuisine, overall, has vastly improved in quality of food and in service as well, which, although excellent with very few exceptions, it has become outstanding over the past year or two. And, yes, there is no way that we would miss our breakfasts there. Of course, as with any restaurant in the world, some dishes are superior than others, and as we become more acquainted with the various dishes on the Menu, we have come to know the ones we like the most.

And the addition of organic coffee to the Menu ought to be praised not only because of its obvious health concerns since coffee is the most sprayed of the beans and drink products, but because it shows that the Plaza is "keeping up" with the times.

We almost forgot the La Strada Coffee Shop with its incomparable elegance. We will say nothing about the "goodies" that it offers because neither of us indulges in sweets but we certainly enjoy the various bagels!

The addition of the piano in the Lobby is welcome, especially during the Autumn-Winter months when we sit by the fireplace and have our "chats".

By the way, we only 1.30" north of the Plaza, thusly being closer to San Francisco. Yet, we choose Monterey more often as a place to stay because the community is more conducive to quieter relaxation and it offers us the Plaza, a place that we have come to feel as being our "home away from home" except that it is even more relaxing than being home! The chores are easily forgotten!

The management deserves accolades for the selection of people that work at the Plaza through whom we, fortunate visitors, are able to experience the courtesies, grace, warmth and, yes, efficiency of those good people. The stability of the employees, i.e. seeing some of the same faces upon returning to it, evidences good treatment of the employees which is also a factor that we consider.

Thanks for the opportunity to allow us to fully express ourselves.

Joseph & Mimi D.

Joseph & Mimi D.

Room Tip: See above.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this review, October 23, 2013
Dear Joseph & Mimi,

Thank you for the thorough and glowing review. I am pleased you consider Monterey Plaza Hotel & Spa your “home away from home”. That is the best compliment that I can receive. We look forward to your return.

Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Mirada, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 21, 2013

I have been staying at the Monterey Plaza Hotel for over 15 years. Never have I had a bad experience. The rooms have always been immaculate with amazing views of the ocean. All of the employees treat you special and can never do enough to make your stay a pleasant experience. The Spa is also a must try. During my stay, I always make time for a facial or a wonderful massage. The view from the spa’s Jacuzzi is absolutely incredible. I was just there one week ago and I’m ready to go back. :)

Room Tip: Rooms with an ocean view are a must!
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zofingen
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2013

This is definitely one of the best hotels we have visited in the US. Great location, very nice hotel, top service. I must use a minimum of 200 characters in this review, but there is no need to say more. Book and enjoy :-)

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013 via mobile

My husband & I stayed here during our honeymoon & had such fabulous service. The staff were so friendly & attentive, they noticed it was our honeymoon & left us a card & chocolate strawberries in our room & vouchers to use in the spa or restaurant. They even cleaned the car for us when we left & got us bottles of water for our journey!

The food & service in the restaurant was fantastic, they really made us feel so spoil.

I also really loved the hot tub on the roof, fantastic views. I greatly recommend getting a massage at the spa, we went for the hour couples massage & I'd never felt so relaxed. Top quality service all round!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this review, October 21, 2013
Thank you for selecting Monterey Plaza Hotel & Spa to be a part of such a wonderful time in your life. Congratulations on your nuptials. I am glad the service, amenities and spa met your expectations. We hope to welcome you back in the future.

Sincerely,

John V. Narigi
General Manager & Vice President
Monterey Plaza Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Healdsburg
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

Got upgraded to the Presidential suite for my wife's Birthday and had such a wonderful and relaxing stay. All of the staff where very helpful, polite and warm. Go on a off day and see if you can get upgraded to a top floor suite for a little more $$$, it's well worth it. Have the car take you to Restaurant 1833 (the best) for dinner.
Just relax at the Monterey Plaza Hotel!

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2013

We had a memorable visit at The Monterey Plaza Hotel & Spa. Our room was perfect -- clean, elegant, and a balcony that overlooked the ocean. Everyone at the hotel was friendly, but without it coming across as fake -- we felt that everyone we encountered was genuine and very helpful. We booked a massage and had an amazing time relaxing on the roof deck once it concluded -- sat by the fire and periodically jumped in the hot tub. You could spend the whole day up in the spa area.

Room Tip: Request ocean view. If you're booking a spa package (or a massage) request to stay in "Spa...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this review, October 17, 2013
I am glad you enjoyed your room, service and experience at Vista Blue Spa. I appreciate you taking the time to share your feedback. I hope you will have the opportunity to return.

Sincerely,

John V. Narigi,
Vice President & General Manager
Monterey Plaza Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monterey Plaza Hotel & Spa

Address: 400 Cannery Row, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Monterey
#1 Luxury Hotel in Monterey
#1 Spa Hotel in Monterey
#1 Romantic Hotel in Monterey
#1 Family Hotel in Monterey
#6 Green Hotel in Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Monterey Plaza Hotel & Spa 4*
Number of rooms: 290
Official Description (provided by the hotel):
Relax on the water's edge at the Monterey Plaza Hotel & Spa. Dramatically perched over the Monterey Bay and located on historic Cannery Row, the Plaza is the perfect place to enjoy the gentle sounds of the surf, the fresh scent of sea air and all of the activities that the Monterey Peninsula has to offer. The only Forbes Four Star rated hotel in Monterey, the Plaza welcomes you with its warm Mediterranean ambiance and its legendary personalized service. While here, enjoy our roof-top Vista Blue Spa, the European-style Café La Strada, and our waterfront restaurant, Schooners Coastal Kitchen & Bar.For the comfort of our guests, all sleeping rooms and balconies are 100% non-smoking. In addition to taxes, a $27 per night resort fee applies to all reservations, which includes valet parking, guestroom internet, access to the spa facilities and local phone calls. Periodically, the Plaza is host to events such as weddings, dinners and concerts which may be seen and heard from sleeping rooms. Every effort is made to keep the times and volume of these events within reason. ... more   less 
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Also Known As:
Monterey Plaza Hotel Monterey
Monterey Plaza Hotel And Spa
Monterey Plaza Resort
Plaza Hotel Monterey

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