I'm a very experienced traveler who has spent a lot of time in hotels, and I have to say this hotel far, far, FAR exceeded my expectations! The service was spectacular, the room was amazing with a fantastic view, and both restaurants were fabulous. But the best part for us was how amazingly family welcoming they were! They had great children's menu at both the cafe and the fine dining restaurant with many more choices than the usual mac-n-cheese and chicken fingers (though they did have those). All the staff were so amazing with my daughters--we ate at the restaurant more than anywhere else because of how great they were. All in all, five stars from us! And we cannot wait to visit again. This will definitely be our place to stay in Monterey. Thank you Monterey Plaza Hotel!