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“BEST HOTEL IN MONTEREY, CA” 5 of 5 stars
Review of Monterey Plaza Hotel & Spa

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Monterey Plaza Hotel & Spa
4.0 of 5 Resort   |   400 Cannery Row, Monterey, CA 93940   |  
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Free of Fees
Ranked #1 of 53 Hotels in Monterey
GreenLeadersBronze level
Downey, CA
2 reviews
“BEST HOTEL IN MONTEREY, CA”
5 of 5 stars Reviewed February 22, 2012

Excellent customer service overall. Starting from Valet, front desk to concierge. Excellent customer service is why we chose to stay at the Monterey Plaza & Spa Hotel.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,677 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Monterey, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 21, 2012

My husband and I had a wonderful experience at the Monterey Plaza Hotel & Spa. We stayed for a Saturday night and had spa treatments on Sunday. The rooms were clean, and the bed was very comfortable. We also received massage and facials. We will definitely be back.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palo Alto, California
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 20, 2012

Excellent service, fantastic location on Cannery Row, this hotel is top notch and reasonably priced. The spa was very good, as was the restaurant downstairs. We were there for the opening of the restaurant -- the Angry Prawns appetizer was fantastic. I plan on returning just to taste what was one of the best shrimp dishes I've ever had. Service at the bar (attached to the restaurant) was world class.The hotel is a short walk to the aquarium, with plenty of stops / shops along the way. Will stay here every time we revisit Monterey.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sunnyvale, California
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 18, 2012 via mobile

This place is beautiful. Before tou walk into the lobby and are greeted by the doormen. Once you get inside your eyes are treated to the floor to ceiling, wall to wall view of the ocean.
Service is wonderful, they really know how to treat their guests.
My room was located in the second building and my balcony faced the plaza. I could see the dolphin fountain and sit and relax while looking at the water.
This hotel is worth every cent to stay even one night here.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Elk Grove, California
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 18, 2012

I have stayed at almost every luxury hotel in Monterey. Recently, I stayed at the Monterey Plaza Hotel and Spa and I can undoubtedly say that this may be the best hotel in Monterey.
First of all, Its huge.. Takes on two sides of Cannery Row. It is too a little confusing trying to find your room, but after you figure that out the rest is a breeze..lol. The hotel is really luxurious and the rooms are really nice. They have turn down service at night, however, my room wasn't touched...hmmm. Two negative things I recommend the hotel change is one, the TV channels, and two, the WiFi range. for such a hotel of luxury they not only don't take advantage of HD channels with their HD TV's but, no HBO.... Plus, they have free WiFi (taken care of with your $25 resort fee, which also gets you free valet service for up to two vehicles) but its hard to get a good signal for internet to work. I'm not trying to be picky, here's the deal. if you are going to charge a lot of money for a room and be a big luxury hotel in a beautiful place like Monterey, I expect more than what the other person has.... if the Marriott offers HDTV and HBO etc, you better too and then some.....Right. We all want to get our monies worth. That's all I am saying.
Other than those two items, this hotel is awesome and is located right on the water. If it was summer, it would have been nice to walk down the stairs to the beach and jump in, The hotels bar at Schooners is really cool and the night I was there they had a guitarist playing and he sounded incredible. The servers at the bar were very friendly and attentive to my needs. The hotel is also within walking distance to the shops and restaurants of Cannery Row and Fisherman's Wharf. The hotel also provides free shuttle service around town, Nice!
I would recommend this hotel for first timers to Monterey and for couples looking for a weekend romance getaway.

Room Tip: Just do it and splurge on the ocean view.... Your wont regret it!
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  • Stayed February 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Paul, Minnesota
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2012

Perfect location right on Monterey Bay. Great service from every person working at the hotel. Fantastic bed. Excellent restaurant in the hotel for breakfast and lunch. Walking distance to the sights of Cannery Row and the Monterey Bay Aquarium. Worth the slightly higher prices compared to nearby hotels.

Room Tip: We didn't bother going for the ocean view - figured we'd see the ocean when we ate in the ho...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 13, 2012

Stayed here for one night on the way from San Fran to L.A. Fantastic location. Initially booked an inland view room but upgraded to water view ($75) which was well worth it. The windows, while not full length as stated on the web site (They are in balcony rooms), had an awesome view of the water and are literally over the water. The room was well fitted out and tasteful and the sound of the waves crashing on the shore made it special. The attached dining at Schooners for dinner and breakfast was excellent with again, great views of the water and the seals playing in the seaweed. Easy walk to cannery row and aquarium and coastal walk. Checkout time was 12 noon which was great as we were still a little jet lagged and meant you didn't have to rush in the morning. A very pleasant experience.

Room Tip: Get a room with water views. For "full length" windows need balcony room
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Monterey Plaza Hotel & Spa

Address: 400 Cannery Row, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Monterey
#1 Spa Hotel in Monterey
#1 Family Hotel in Monterey
#1 Business Hotel in Monterey
#1 Luxury Hotel in Monterey
#6 Green Hotel in Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Monterey Plaza Hotel & Spa 4*
Number of rooms: 290
Official Description (provided by the hotel):
Relax on the water's edge at the Monterey Plaza Hotel & Spa. Dramatically perched over the Monterey Bay and located on historic Cannery Row, the Plaza is the perfect place to enjoy the gentle sounds of the surf, the fresh scent of sea air and all of the activities that the Monterey Peninsula has to offer. The only Forbes Four Star rated hotel in Monterey, the Plaza welcomes you with its warm Mediterranean ambiance and its legendary personalized service. While here, enjoy our roof-top Vista Blue Spa, the European-style Café La Strada, and our waterfront restaurant, Schooners Coastal Kitchen & Bar.For the comfort of our guests, all sleeping rooms and balconies are 100% non-smoking. In addition to taxes, a $27 per night resort fee applies to all reservations, which includes valet parking, guestroom internet, access to the spa facilities and local phone calls. Periodically, the Plaza is host to events such as weddings, dinners and concerts which may be seen and heard from sleeping rooms. Every effort is made to keep the times and volume of these events within reason. ... more   less 
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Also Known As:
Monterey Plaza Hotel Monterey
Monterey Plaza Hotel And Spa
Monterey Plaza Resort
Plaza Hotel Monterey

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