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“Clean, Updated and Great Location” 4 of 5 stars
Review of Holiday Inn Express Monterey - Cannery Row

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Holiday Inn Express Monterey - Cannery Row
2.5 of 5 Hotel   |   443 Wave Street, Monterey, CA 93940   |  
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Ranked #9 of 54 Hotels in Monterey
Certificate of Excellence 2014
San Francisco, California
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Clean, Updated and Great Location”
4 of 5 stars Reviewed May 27, 2014

My girlfriend and I decided to book this hotel on the Tuesday before Memorial Day weekend. We were planning to drive down the coast and stop along the Big Sur attractions/view points/beaches (30 minutes - 2 hours) and Hearst Castle (2.5 hours away). The rates were what we expected and much lower than the boutique hotels around the area. For a last minute trip, it was a steal. The photos of the room are an accurate description of the room. They were clean and a pretty good decent size. The bed was comfortable and I got a good night sleep. The hotel offers free parking in the underground garage. That was a plus. The location is a few blocks away from the aquarium and cannery row. I would consider staying here again if I was in the area.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, June 27, 2014
Thanks for the great review. I'm glad that you enjoyed yourselves on your vacation, and that you found your room, our location, and value to your liking! We hope to see you again soon!
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537 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Round Rock, Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 22, 2014

Very expensive, no ocean view except from the parking lot out front.Friendly staff. Clean room, nice size, underground parking. Walking distance to many restaurants and shopping. Great antique mall right next door. ( be sure to put coins in meter even on Sundays!) But nothing special for the price.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 23, 2014
I'm glad that you seemed to enjoy your stay with us, judging from the scores your gave our property. It's true that Monterey has significantly higher rates than other areas, especially near the summer season and when compared to inland hotels. I'm sorry that you were expecting more for what you paid, but our hotel does offer many amenities and perks, such as our complimentary breakfast, our fantastic location a block from Cannery Row, our wine and cheese reception, amongst many more touches to make your stay more enjoyable. Thanks for taking the time to review our property, and I hope that we get to see you again in the future.
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Cardiff
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 21, 2014

The bedroom was large and comfortable. Good service, functionally planned hotel. A good location for touring. Typical Holiday Inn Express Breakfast which is adequate. It did exactly what it said on the box in a pleasant way.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 23, 2014
Thanks for the great review! I love your phrasing of "it did exactly what it said on the box in a pleasant way!" I think that's the first time someone has used those words, and I'm very pleased that this was your impression. I'm happy you enjoyed your stay with us, and I hope we get the opportunity to have you with us again soon!
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Kansas City, Missouri
Top Contributor
100 reviews 100 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 8, 2014

The room was nicely decorated. We had a "suite" with a sofa, desk, king size bed, coffee maker and mini fridge. The landscaping outside was beautiful and everything was in bloom in late April. The courtyard that our room faced was also lovely. The location is only a few blocks from the aquarium and the cannery row shops. It was also just a few blocks away from the bay. Housekeeping always did a nice job and anytime you saw housekeeping or any other employee they were very pleasant and polite.

There were a few drawbacks. This is an older motel/hotel that has been refurbished but it's odd configuration made it impossible to use a luggage cart all the way to our room. We could use the cart in the elevator to our floor but then had to go down a few stairs then across a walkway and then back up a few stairs so the cart was then obsolete. We could manage our luggage, but some might see this as very difficult. In our room the door facing the inner courtyard and pool had a serious gap underneath it, at least 1.5 inches. A couple of nights we wanted to sleep with windows open to enjoy the fresh air, but the wind created a draft that there was a very loud whistle noise that could not be slept through. The bathroom and closet were both very small for the size of room so that could be an issue. This was only a minor issue for us since we were living out of our suitcases since we were only staying a few nights before moving on up the coast. The breakfast was ok but could be better. Since we were here in a less busy time the breakfast area was busy but ok. In the peak summer months it might be too full to use. The parking garage was full every night we were there and luckily we had a spot. I could see this being a problem if there were more cars I wouldn't know where they might park.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 23, 2014
Thanks for taking the time to review our property. I'm glad that you enjoyed your stay with us and that our rooms and amenities worked so well for you. I'm sorry that you had an issue with wind coming in your window -- being a block from the beach does have the rare disadvantage, and this is unfortunately one of them. I'm also sorry that you were worried about parking at our property, but our parking lot can facilitate all of our guest's parking needs.

Thanks again for leaving us this review, and we hope too see you again in the future!
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chennai
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 5, 2014

This is an inn type hotel.. well located for the Monterey aquarium,canary row shops etc
We are a family of 4 so took the larger room..very comfortable.
Breakfast was very good..
We arrived here for just one night,but enjoyed the experience.
Staff were helpful..would stay here again..

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 23, 2014
I'm happy that you and your family enjoyed your stay with us at our property! It sounds like you took advantage of our large rooms, breakfast, and locations. Thanks for the great review, and I hope that we have the opportunity to have you with us again in the future.
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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 28, 2014 via mobile

Wife and I went on a day trip to monterey and stayed at this hotel. The rooms were spacious and beds very comfortable. Only downside was the short flight of stairs from elevator landing to rooms. Makes it harder to move our luggage.
We liked the fact that it was not far from the aquarium and cannery row shops which made it easy to walk about.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 2, 2014
Thanks for the great review! I'm glad that you enjoyed your stay at our property, and that your room and our location worked so well for you. I hope that we have the opportunity to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
erie, pa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014 via mobile

This hotel is in walking distance to everything! Nice hotel, nice staff, free breakfast, free parking. Rooms are on varying levels so it is likely you would have to take luggage up and down a few stairs but it didn't bother us. They can accommodate people who are unable to do that. Would highly recommend this hotel! Great area and close to so much we were barely in our room anyway.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 2, 2014
I'm so happy that you enjoyed your stay with us! It sounds like you had a great time. It sounds like you were able to fully take advantage of all our amenities -- it's great to hear that they all worked so well for you, and that you appreciated our fantastic staff. Thanks for the great review, and I hope we have the opportunity to have you with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Monterey - Cannery Row

Address: 443 Wave Street, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#7 Family Hotel in Monterey
#10 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Monterey - Cannery Row 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Steps to the Pacific Ocean and historic Cannery Row - some rooms with ocean view! Luxurious boutique-style hotel completely remodeled summer of 2010. ... more   less 
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Also Known As:
Holiday Inn Express Monterey - Cannery Row Hotel Monterey
Holiday Inn Monterey

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