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“6 cool days in Monterey CA” 4 of 5 stars
Review of Holiday Inn Express Monterey - Cannery Row

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Holiday Inn Express Monterey - Cannery Row
2.5 of 5 Hotel   |   443 Wave Street, Monterey, CA 93940   |  
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Ranked #8 of 53 hotels in Monterey
Owensboro, Kentucky
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“6 cool days in Monterey CA”
4 of 5 stars Reviewed June 5, 2013

Nice, clean and within easy walking of Cannery Row the bay and aquarium. Be care full of room requests if you don't like steps our room required going up a few steps but had a sliver view of the bay and a sunny room though a little noisy. The staff was all nice and did a good job of keeping our room clean and the breakfast area clean and stocked. If you haven't been to this area before bring a jacket even in the summer

Room Tip: Book early and shop pricing
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, June 10, 2013
Thank you so much for your review, we are so happy to hear that you enjoyed the hotel. We appreciate your feedback and hope that we will see you again soon!
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461 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Croix
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 3, 2013

It's a funky little hotel but it's a pretty cool place, seems new, very clean, really friendly staff, and very very convenient to Cannery Row. Yes even with the elevators you may have to traverse a couple of short flights of steps (not all rooms would require this) but, having read about this in an earlier review we were ready and had very little baggage anyway. Free parking is a big bonus. While we chose to have Sunday Brunch elsewhere the free breakfast being offered when we checked out looked to be as good as any HIEx. Would definitely stay here again.

PS I gave the pool 5 stars but I don't know if they actually have one. Checked it by mistake and you can't (un) check it here.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, June 4, 2013
I'm not sure we've been called funky before but I like it! Thank you for your great comments, we're very glad that you liked the hotel so well and appreciate your letting us know. Glad to hear that the steps were not a problem... and no, actually we do not have a pool at the property (unfortunately strict water restrictions in Monterey prohibit building one).

Please come and stay with us next time you're in town! thanks again for the review.
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folsom ca
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 2, 2013

Love this hotel. We have stayed several times in the room with 2 doubles and pull out queen sofa bed. Room spacious, over sized, great bathroom, fridge is a plus. Simple breakfast but perfect start since our big meals are lunch and dinner when vacationing. Fruit available in lobby through out day. Didn't do the happy hour but its a nice touch for wine drinkers, cheese and crackers included. Also, there is a free trolly car from aquarium to wharf that runs till 7 pm..so you can have an early dinner and drinks and not worry about driving..

Room Tip: I called the hotel directly rather than use the 800 number ..since that was just a reservation takin...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, June 3, 2013
We're so glad that you enjoyed your room and the hotel so much - and thank you for letting us know! Thanks for the tip on the trolley, and particular thanks for your tip on calling the hotel directly to make reservations. This really is a good idea, for exactly the reasons that you pointed out.

Thanks again for your feedback, we hope to see you again soon!
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 29, 2013

We stayed at this hotel one night on our way from Santa Barbara to San Francisco. The hotel is located along the quiet Wave Street (almost at the Cannery Row and Wave Street junction). It is an excellent location as the Cannery Row waterfront with great dining and Monterey Aquarium is just around the corner. The hotel building structure is quite lovely with a simple garden courtyard in the centre. They have 43 rooms spread over 3 levels. We stayed in Room 315, this is a Twin Room with two comfortable double bed. Our room is large and overlooks the antique store next door.
What we liked about the hotel :
1) FREE indoor parking (basement) with elevator access
2) FREE breakfast - sufficient and decent
3) FREE wifi
4) Quiet location but very close to the main attractions of Monterey (5-min walk)
5) Easy and friendly check-in and check-out
6) Nice, clean, comfortable, cosy rooms
7) In-Room Safe
8) Decent-sized Fridge in room
We enjoyed our one-night stay in Mar-2012. I would choose this hotel again if we do return to Monterey for holiday.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, June 4, 2013
Thank you so much for your very nice review! It is really terrific to know that you enjoyed the hotel so much, found it to be clean and quiet and the location so convenient to Cannery Row. We certainly hope that you will be able to come and stay with us again, and thank you again for writing.
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San Francisco, California
Top Contributor
55 reviews 55 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed May 28, 2013

Pluses: Location + free parking (walk 10 minutes to the aquarium!)
Minuses: Service + mostly gross free breakfast

For a holiday weekend, we paid the rack rate per night through Orbitz. Upon check-in, Sanjay was extremely unhelpful and told me that I would get no points for our stay. He refused to even look up my priority club number. For the price we paid, we could have paid just $50 more and stayed at the Intercontinental down the street (and gotten points for our stay, and had a 4 star experience).

The room was small, but adequate. The bathroom was clean. The walls were a bit thin, so you could hear other people in the adjoining bathroom. I hate wall AC units because they're noisy, so we turned the air off and opened the window (we were on the 3rd floor), but the gulls had a fight about 2am (and again at 5am) and woke me up.

Would I stay here again? Maybe? Maybe not. It certainly wasn't a good deal for Memorial Day, and I feel like we didn't get our money's worth.

Room Tip: The -15 and -16 rooms are on the elevator landing (potentially noisy). Other rooms require steps to...
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 30, 2013
I'm very sorry to hear that you were disappointed with your stay, although it does sound as though various aspects of the hotel did suit you well. Regarding the service you received at the front desk, Sanjay has been with us for years and honestly he gets so many wonderful reviews... I apologize that your experience was not the best, perhaps we were exceptionally busy when you arrived or there was some type of miscommunication? In any case, once again we really are sorry that your welcome was not what you'd expected.

We're glad to hear that your room was clean and comfortable and that you enjoyed our close proximity to Cannery Row and the Aquarium. We do appreciate your feedback, and thank you for writing in.
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Worthington, Massachusetts
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 23, 2013

We stayed at the Holiday Inn Express in Monterey CA because it has a wonderful location, walking distance to the Aquarium. The place is like most Express hotels, clean, fairly priced and with a real breakfast. The staff at this hotel were exceptional. My only complaint is that some of the rooms in the back require dragging your suitcase up some stairs. Tough for an old guy.

Room Tip: Stay on a floor that the elevator knows about!
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 24, 2013
Thank you so much for your review, we are so happy to hear that you liked the hotel and hope that you will come and stay with us again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

I only stay at this hotel because of Sanjay and all the other wonderful employees that make this hotel a great one. It's always a pleasure to see a friendly familiar face and know that you are going to have a great stay. Thank you Sanjay!

Room Tip: Any room here is a great room.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, May 24, 2013
It is a wonderful thing to be appreciated, and even better to have your own fan club! :)

Thank you so much for this, I know that Sanjay and the rest of the front desk staff really appreciate it. They work very hard to make sure that our guests know they are welcome and valued, and I am very glad to hear that that message is being heard.

Thanks again, we look forward to see you again next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Monterey - Cannery Row

Address: 443 Wave Street, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#6 Family Hotel in Monterey
#12 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Monterey - Cannery Row 2.5*
Official Description (provided by the hotel):
Steps to the Pacific Ocean and historic Cannery Row - some rooms with ocean view! Luxurious boutique-style hotel completely remodeled summer of 2010. ... more   less 
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Also Known As:
Holiday Inn Express Monterey - Cannery Row Hotel Monterey
Holiday Inn Monterey

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