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“Great Location to Tourist Sites” 4 of 5 stars
Review of Holiday Inn Express Monterey - Cannery Row

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Holiday Inn Express Monterey - Cannery Row
2.5 of 5 Hotel   |   443 Wave Street, Monterey, CA 93940   |  
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Ranked #6 of 53 Hotels in Monterey
Fresno, California
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Great Location to Tourist Sites”
4 of 5 stars Reviewed March 28, 2013

I decided to book this place since it is walking distance from the Monterey Bay Aquarium (about 10 minutes away). This was our first trip with our five month old daughter, so my husband and I didn't want to deal with driving and parking throughout our stay. This hotel offers free parking, and as mentioned in previous reviews, you can leave your car in the parking garage even after check out, which is a nice perk.

I called the hotel directly the day before we arrived, and informed the representative that we needed a room near an elevator. This is a three story hotel, with tons of stairs, but not every room has access to the elevator. I didn't want to walk up a bunch of stairs with our baby, playpen, stroller, and luggage. The guy I spoke to said he would put in the request. We ended up getting just that: a room on the third floor directly in front of an elevator. I was so thankful.

The room itself is a decent size. We had booked a double bed room, and it contained small couches at the foot of the beds, along with a separate chair and foot stool. With the three of us, I thought it was a good enough size.

The only negative parts about our stay were the following:
1. No microwave: It would be convenient to have in the room in case guests have leftovers from the nearby restaurants.
2. Complimentary breakfast: It was disappointing because the biscuit from the biscuit and gravy portion was rock hard. Not cool, especially if you are starving.

A special note: There is a koala care (diaper changer) in the hotel lobby for families. Great perk for us:-)

Overall, it was a pleasant stay, and I think we will stay again for the night.

Room Tip: Check out the shops and restaurants on Lighthouse Ave. (away from Cannery Row). Tons to see!
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Stayed March 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 29, 2013
Thanks so much for taking the time to write such a great and thorough review. And thank you for requesting that your room be right off of the elevator - we do our best to accommodate all of our guests' requests, and it really helps to know what these are when assigning your room. So thanks again for letting us know about that!

Regarding the microwave: We did have microwaves in all of the rooms a few years ago, but the problem was that so many people warmed up their leftover fish in their rooms that it left a fishy smell which lingered on and bothered subsequent guests. We're sorry not to be able to provide microwaves any longer, but consensus seems to be that our current arrangement is the more acceptable of the two options.

Again, thanks for your review and we're really glad that the hotel worked out well for you and your family. We hope to see you again soon!
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492 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ham Lake
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 25, 2013

Our overnight stay was pretty good. The location was not what I expected. I was expecting to be closer to the water. The charm that this hotel offered, counter-balanced the off call on the location. I will definitely return to Monterey, but I will choose another site to stay. I love being close(r) to the water.

Room Tip: Although they pride themselves on breakfast, we were terribly disappointed by the accommodations for...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 26, 2013
We're glad to hear that your stay went well, and thank you for mentioning that you found the hotel to be charming! We're sorry that you were expecting us to be closer to the water... we do our best to represent our location accurately on our website and various online locator maps, and are sorry if this wasn't clear.

As the hotels that are right on the water tend to charge quite a bit more for their rooms than we do, we find that our guests are happy with the value that they receive at the Holiday Inn Express Cannery Row. Again, thanks for staying with us and thank you for sharing your comments with us.
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1 review
5 of 5 stars Reviewed March 20, 2013 via mobile

The location was great. It was so close to everything that although the parking was free we didn't have to move the car at all. We enjoyed the friendly staff and the room was very nice and clean. No complaints at all. This is where I would stay again next visit!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 21, 2013
We're so glad to hear that you were so pleased with the hotel! I agree, one of the nicest and most unexpected bonuses of staying at the Holiday Inn Express Cannery Row is that you can do and see everything on Cannery Row without having to take your car out. We're so glad that you were able to enjoy the local attractions while you were here, and really look forward to seeing you again!
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Top Contributor
53 reviews 53 reviews
3 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2013

All variety of Food, mexican, american, italian, indian, deli's, fun, shopping, rocky mountain chocolate factory, ghiradelli's deserts! Hats, jewelry , socks, much to see and do! What do you want to do!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 18, 2013
Well after reading what you just wrote, I want to eat!! :)

Thanks so much for your fun review! We're delighted that you enjoyed the hotel and found it so convenient to all of the fun shopping and dining on Cannery Row. We hope that you will be back to stay with us again soon!
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Porterville
Top Contributor
80 reviews 80 reviews
56 hotel reviews
Reviews in 47 cities Reviews in 47 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 16, 2013

Stayed here for 2 nights on vacation recently. Very nice hotel and priced really well for the area.
We were upgraded to a king room with ocean view. The ocean view was correct, you could see the ocean if you looked at the right angle through the trees. The room was large with a convertible sofa. Bathroom was reasonably sized and there wa snot much noise after dark.
The hotel is one block of of Cannery Row and from the hotel to the aquarium is about a 10 minute walk, There are some stairs to some of the rooms on upper floors, but there is an elevator. Rooms had a small fridge but no microwave. Internet signal was good throughout the evening.
Wine and cheese are offered int he evening and the standard HIE breakfast is available. Parking is free and covered, but if you have a large vehicle the garage can be a challenge.
For a visit to Cannery row this hotel is very hard to beat. Prices are very reasonable and the staff is cheerful and helpful.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 18, 2013
Thank you so much for your generous comments, we are so happy that you found the hotel to be clean, quiet, and convenient. We do think that we offer a good value for a quality hotel room on Cannery Row, and appreciate your letting us know that you agree! Please come and stay with us again next time you're in the area.
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Long Island, NY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

We loved our stay at the Holiday Inn Express Monterey - Cannery Row! It was one of many stops along our way through California on our honeymoon. The room was clean and new-seeming. Comfortable bed, great sleeping, and a nice view! The area around the hotel is very pretty and peaceful. We felt comfortable walking down to around main street and back at night. We went to breakfast at a little deli close by and they were happy to serve us, then to the aquarium. It was a great city to be in!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 18, 2013
Congratulations on your wedding, I'm so glad that you had such a great time on your honeymoon trip down the coast! We're so happy that you were able to stop and share some of it with us at the Holiday Inn Express Cannery Row and that the hotel's locations and amenities suited you so well. Thanks so much for letting us know, and please come and stay with us again. Maybe for your anniversary! :)
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Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2013

Very conveniently located to local attractions without any noise. It was a clean hotel and room and the front desk guy was friendly and gave us restaurant options. We didn't spend too much time at the hotel but found it neat and clean. The complimentary breakfast was good (breads, some warm options, such as pre-made eggs, sausage, etc.), coffees, bagels, fruit, etc.
The only downside to this hotel is that is doesn't have an elevator which was difficult with a large suitcase.
I'd stay again!

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, March 18, 2013
Thank you so much for your feedback, we are so glad that you liked the hotel!

Regarding the elevator situation... I'm so sorry that you had trouble with the stairs. Just to clarify, we do have an elevator at the hotel. However, it only directly serves a small portion of our rooms. The rest of the rooms do require some additional stairs to access (a few to half a flight, depending on which room you are trying to reach).

Unfortunately this is one of the physical quirks that we inherited with the hotel, and there isn't much that we can do about it. But please do ask for help at the front desk if necessary, we're always happy to help with your bags. Also, for anyone who requires a room with no steps at all, please be sure to indicate this when calling the hotel to make your reservation.

Thanks again for your review and we hope to see you again!
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Additional Information about Holiday Inn Express Monterey - Cannery Row

Address: 443 Wave Street, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Family Hotel in Monterey
#13 Romantic Hotel in Monterey
#17 Business Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Monterey - Cannery Row 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Steps to the Pacific Ocean and historic Cannery Row - some rooms with ocean view! Luxurious boutique-style hotel completely remodeled summer of 2010. ... more   less 
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Also Known As:
Holiday Inn Express Monterey - Cannery Row Hotel Monterey
Holiday Inn Monterey

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