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“Assistance Above & Beyond!” 4 of 5 stars
Review of Super 8 Monterey/Carmel

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Super 8 Monterey/Carmel
2.0 of 5 Motel   |   1300 Munras Ave., Hwy 68/1, Monterey, CA 93940   |  
Hotel amenities
Ranked #11 of 53 hotels in Monterey
Lodi, CA
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Assistance Above & Beyond!”
4 of 5 stars Reviewed May 10, 2014

Our outstanding experience of this hotel revolved around the efficiency & helpfulness of Manager "Mike.". We had a very poor experience booking through an on-line booking agency. Our reservations were 'mangled' beyond repair by this agency's staff, and they were threatening us with penalties. Mike phoned me directly early the next morning, said not to worry, and he had all straightened out within minutes. AND he sent me an immediate e-mail confirmation. When we arrived, he gave us a very warm greeting. We can't thank Mike enough!
The rooms (we had 3) were newly renovated. Simple but very comfortable and clean, if a bit small. Continental breakfast sitting by the swimming pool was delightful & perfect for our group with 2 young boys! (There was also some indoor seating.)

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, May 15, 2014
Thank you for appreciating our efforts to provide you a comfortable stay and with Mike assisting you on “straightening out” your online booking situation. Our hotel prides itself with excellent customer service and superior accommodations. Please advise us of your trip and we will be more than happy to ensure you’ll receive same level of service.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Chippenham, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 5, 2014

Stayed here for one night whilst going up the coast.

It's nothing to write home about but for the price and location it was more than adequate.

Rooms were clean and tidy and of a decent size. There's a good mall opposite that was worth visiting.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, May 5, 2014
It is so good to hear that you enjoyed your overnight stay. Even though it was a short stay, we are glad that you were comfortable and satisfied with our accommodations and services. We value your business and we are looking forward to your next stay.
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Santa Rosa, California
1 review
5 of 5 stars Reviewed May 2, 2014 via mobile

Stay here late April for the marathon. The room was nice as advertised on their website. It was clean, soft bed, and hot warm. Very courteous at the front desk. They also have nice pool and good relaxing after marathon. I will stay here next time I am in Monterey

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, May 5, 2014
Thank you for choosing to stay with us during the Marathon event. Your review mentioning that our accommodations are the same as what advertise is very much appreciated. We are glad that we have met your needs and exceeded your expectations. Please see us again in your next trip.
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San Diego, California
1 review
5 of 5 stars Reviewed April 30, 2014

I stayed there on a weekend. The staff there were very nice and helpful. The rooms were very clean. They have a pool so its nice for families.The breakfast area was nice. Enough to get anyone started on their day. Nice shopping area across the street.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, May 7, 2014
Your wonderful review inspires us more to deliver even better services to our guests in the future. Thank you for sharing your experience with us. We value your business and hope that you’ll consider us again in your next trip.
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Los Angeles, California
1 review
5 of 5 stars Reviewed April 30, 2014

i was there a few weeks ago, and all i can say is that i had a great stay at this hotel. My room was a king bed. It was nice and really clean. The continental breakfast was just perfect to get our day started. I recommend it.

Room Tip: Shopping center across the street from hotel with lots of restaurants
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mry, Guest Relations Manager at Super 8 Monterey/Carmel, responded to this review, May 7, 2014
We appreciate that you took time to share with us your “perfect stay”. Our customer’s satisfaction always comes first and we are pleased to know that we have exceeded your expectations during recent visit. Rest assured that your comments will continuously help us improve and grow, thank you very much for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Monterey/Carmel

Address: 1300 Munras Ave., Hwy 68/1, Monterey, CA 93940
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Monterey
#11 Business Hotel in Monterey
#13 Family Hotel in Monterey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Monterey/Carmel 2*
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
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Also Known As:
Super 8 Monterey/Carmel Hotel Monterey
Super Eight Monterey
Monterey Super Eight
Monterey Super 8

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