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“Superb location....” 5 of 5 stars
Review of Monterey Beach Resort

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Monterey Beach Resort
3.5 of 5 Hotel   |   2600 Sand Dunes Drive, Monterey, CA 93940-3838 (Formerly Best Western)   |  
Hotel amenities
Ranked #30 of 53 Hotels in Monterey
GreenLeadersBronze level
Windsor, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Superb location....”
5 of 5 stars Reviewed June 8, 2013

Ideal location a few minutes drive out of town.Great beach with wonderful views. Ideal for a few days stay on a fly drive holiday. Plenty of nice restaurants a few minutes drive along the coast. Cannery Row a must to pay a visit to as well.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Monterey Beach Resort, responded to this review, June 9, 2013
Thank you for an outstanding review! We are pleased to hear how much you enjoyed your stay. It sounds like you truly took advantage of our convenient location. Cannery Row is certainly a wonderful place to visit! We hope that you'll join us again soon, and we look forward to your return!
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1,417 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (349)
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English first
San Francisco, California
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed June 7, 2013

I redeemed 25K AAdvantage miles ($250 value) for one Saturday night ocean-view queen-size bed at Best Western Plus Beach Resort at Monterey. We were disappointed about the room quality.

Pros:
- adjacent to Monterey Beach
- Pet-friendly resort. There are exterior shower head to clean pets before bringing them into the room.
- perfect view of sunset in the lobby. Yes, we found two good seats and watched sunset there.

Cons:
- Redeemed ocean-view room, but got a partially-view-blocked room in the first floor. Receptionist was giving stupid reasons about definition of ocean-view and that is the last room available.
- hallway is outside of your bedroom window. Lack of privacy; people can walk in front of the window
- $17 parking overnight
- breakfast is not included if booked room via third party such as American Airline website
- receptionist not professional
- old building, probably our room. broken refrigerator and safe-lock
- strange machine noise during the night

I would only come back if I bring pets. Otherwise, nope.

Room Tip: If you want a high-floor room, must book via Best Western Plus website and negotiate in-person or vi...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Monterey Beach Resort, responded to this review, June 10, 2013
Dear Green-Espirit,
Thank you for taking the time to submit this review of your stay with us. I do apologize that we were not able to accommodate your ocean view request, as well as the service level at the reception desk. We take all of our guest comments to heart, and use them to improve upon our products and services.

I would like to invite you back as my guest. Please contact me at the hotel to discuss this option.
Thank you again for your comments,

Patrick Sheridan
General Manager
831-394-3321
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Brussels, Belgium
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 4, 2013

Great location at The beach, Nice rooms, clean, Nicely decorated, big tv. The ocean at night can be a little bit noisy.overall, We had a Great stay. Reception personnel was very friendly. Not located in city center so a Car is probably best.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Monterey Beach Resort, responded to this review, June 8, 2013
Thank you for a great review! We are pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback. We do apologize for any noise issues you encountered. It can be difficult for light sleepers being so close to the ocean. We hope that you'll join us again soon, and we look forward to your return!
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London, UK
Top Contributor
105 reviews 105 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed June 3, 2013

The only hotel I booked myself having trawled TA for somewhere close enough for SFO and for us to visit Salinas, Monterey and Carmel.
We were not disappointed and it proved to be ideal for us at the end of our fly drive trip. You know what you are getting with Best Western franchises and they rarely (never so far for us) fail to deliver. Large room overlooking the pool with all the amenities we want as travellers. Only slight downside was worn and sticky carpet but again for one night ok. This hotel is on Monterey Bay and right on the beach at intersection with US1. Perfect night’s sleep and no road noise, nor from the sea either! Must have slept well! Free Wi-Fi throughout hotel and moderate $17 secure parking charge although I never saw the barrier go down.. Drinks in the bar overlooking the ocean were good and inexpensive. Nice looking pool used by a number of other guests but no disturbance to us. Decent 12 noon checkout time.
Overall it would be the ideal stop if driving north from LA to SFO as an overnight stop but in our case it was a gentle drive to SFO via Skyline Boulevard for our flight home.
Recommended as a good stop over beside the US1.

Room Tip: Choice is Ocean view or pool view. Guess which one is at a premium?
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Monterey Beach Resort, responded to this review, June 8, 2013
Thank you for a wonderful review! We are happy to hear how much you enjoyed your stay, and time in Monterey. Being so far from home, we love hearing that you were comfortable and were able to enjoy our amenities. Sleeping near the ocean certainly has it's benefits, and we are pleased that you slept so soundly. We hope that you'll join us again whenever you visit the States, and we look forward to your return!
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Minneapolis, Minnesota
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed in a second story ocean view room - well worth paying the bit extra to have that beautiful, amazing view. The room was a two queen, nice flat screen TV, good bathroom arrangement (especially traveling with grown up son and husband). Very comfortable beds, and the only noise we heard was the roar of the waves. The staff was excellent, very attentive. We ate breakfast both days of our stay and the menu had great variety and was very well prepared. The pool was nice, very clean and warm. There were lounge areas up off of the beach, and a shower to wash the salt water off. We really enjoyed our stay and would definitely recommend, and stay again there.

Room Tip: 2nd, 3rd and 4th story ocean side for the very best view.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Monterey Beach Resort, responded to this review, June 8, 2013
Thank you for an outstanding review! We are elated to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback. We are pleased that you and your family were so comfortable in the room, and the rest of the hotel. We hope that you'll join us again soon, and we look forward to your return!
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Bristol, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 30, 2013

I'll start by saying the location of this hotel is spectacular, it's a shame the hotel doesn't do it justice.

The good points:
The staff on check in were very good.
The location.

The bad points:
$17 a night parking!
Rooms very tired, in need of updating.
Cleaning standard is poor (our bathroom was horrible, had pink stains all over the walls/ceiling)
Air conditioning not effective.
If you are on the 3rd floor you will not get any sleep as you are right below the bar so you will be kept awake by noise most of the night.
Pool is dirty.

I would not stay here again, which is a shame given the location.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Monterey Beach Resort, responded to this review, June 8, 2013
Thank you for your review. We sincerely apologize for the challenges you faced during your stay here with us. We hope that you'll give us another chance to make up for the issues you encountered. It sounds like the room you were in was quite noisy, and we hope that you'll request a quieter room next time. We look forward to the opportunity to make up for your previous experience upon a future visit. We hope that you'll give us another chance, and we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monterey Beach Resort

Address: 2600 Sand Dunes Drive, Monterey, CA 93940-3838 (Formerly Best Western)
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Monterey
#15 Business Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Monterey Beach Resort 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Monterey's only beach-front full service hotel, The Beach Resort Monterey boasts some of the most expansive views available of the Monterey Bay. Blending California beach casual with superior comfort and professionalism, the Beach Resort Monterey offers a relaxing alternative from the distractions of downtown, with the convenience of being only minutes away from the areas favorite attractions. ... more   less 
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Also Known As:
Best Western Plus Beach Resort Monterey Hotel Monterey
Monterey Best Western
Best Western Monterey Beach Resort

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