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“ryans wedding” 4 of 5 stars
Review of Unscripted Monterey Bay

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Unscripted Monterey Bay
3.5 of 5 Hotel   |   2600 Sand Dunes Drive, Monterey, CA 93940-3838 (Formerly Monterey Beach Resort)   |  
Hotel amenities
Ranked #37 of 54 Hotels in Monterey
GreenLeadersBronze level
Capitola, California, Usa
1 review
“ryans wedding”
4 of 5 stars Reviewed February 8, 2013

great location on the beach, friendly courteous people, good overall experience, came for a wedding, dinner was excellant, service was good with nice people, great bed, good night sleep, comfortable room, and liked the refrigerature in the room.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Unscripted Monterey Bay, responded to this review, February 9, 2013
Dear waves_167,
Thank you for offering this review. I am happy to hear that you enjoyed the wedding celebration, and look forward to welcoming you back to the Beach Resort Monterey.

Best Regards,
Patrick Sheridan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,512 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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tripper45
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 4, 2013

Like to have a Monterey Bay view? Surf right outside your door on Monterey Bay? Or maybe a garden view with the sounds of the surf. This is a nice place to stay. Close by to Monterey and Carmel for sightseeing, easy drive. The night we stayed was for an anniversary celebration. The bed was comfortable, plenty of parking (even if you have to pay $15 - in and out for your stay). The cafe on the 4th floor for breakfast was good and the view of the water was beautiful. The pool is in a "tropical-kind" of setting though no one was using it when we walked nearby. And there is a fairly large fitness room. In the lobby there are very comfortable chairs overlooking the water, which lots of people had drinks and bowls of popcorn, and were relaxing with the view (the bar is very close by). Kid-friendly. There are steps down to the beach, with a beach park next door. A complex of 4 buildings, 4 floors each, lots of rooms on the Bay! I wonder why there was only 1 cup and a 1 cup coffee maker in the room. Not the newest of resorts, yet we relaxed. The surf during our stay was very loud and I kept waking up. It was what the nearby Maverick Surf Contest watches for every year; the Mavericks was the next day a bit further north.

Room Tip: Beautiful view and the sound of the surf, or garden side and muted surf sound?
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Patrick S, General Manager at Unscripted Monterey Bay, responded to this review, February 5, 2013
Dear tripper45,
Thank you for offering this very thorough review. We hope that your stay was enjoyable, and that we have an opportunity to serve you again in the future.
Sincerely,

Patrick Sheridan
General Manager
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Basel, Switzerland
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 2, 2013

great location right next to the sea. very helpful and genuinely friendly staff. copious and. delicious breakfast. had scratch pancakes and just had to finish the plate. try renting bikes and ride up to the peninsula and fisherrman's wharf

Room Tip: high floor
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Unscripted Monterey Bay, responded to this review, February 4, 2013
Dear 68rob,
Thank you for taking the time to offer this review. We are happy to hear that you enjoyed your stay with us, and we look forward to your return.

Patrick Sheridan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dearborn, Missouri
Top Contributor
99 reviews 99 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 28, 2013 via mobile

You cannot beat the location of this hotel but that's what you pay for. Room are average. Rooms on garden side are noisy from highway but you will pay extra for oceanside. Clean rooms but not easy to get around. Lots of levels and stairs. Hotel restaurant pricey for what you get. Parking is fine and so is overnight price. Direct access to beach is nice but hotel is a ways away from touristy stuff. Would stay again but only if we had to.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Unscripted Monterey Bay, responded to this review, January 30, 2013
Dear DSArchitect,

Thank you for taking the time to offer this review. It is always helpful to see our property from a guest’s perspective. Our goal is to continually address our deficiencies in service and product, especially in regards to the comfort of all of our guestrooms.
We hope to be able to welcome you back once guestroom improvements are made later this year.
Thank you again,
Patrick Sheridan
General Manager
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South Lake Tahoe, California
1 review
5 of 5 stars Reviewed January 27, 2013

I stayed there 1/20-1/22 for my girlfriends birthday and our stay was absolutely fantastic. I called same day for a last minute reservation looking for an oceanfront room and Adam went above and beyond to accomodate us. He hooked us up with a top floor room overlooking Monterey Bay and even arranged a bottle of champaign, balloons, and a birthday card in the room for my girlfriend. He was very professional and really went the extra mile on such short notice.

Upon arrival we were greeted by Alden who checked us in. He was very articulate, extremely professional and knowledgable about the area. He had an answer for every question I thew at him. He helped us with cabs, restaurants, and entertainment (there wasn't much on a weekday) and is just very good at what he does. I manage a hotel in South Lake Tahoe so I have a certain standard when it comes to customer service and I can honestly say this was by far the best I have ever encountered, especially Adam and Alden. I would be extremely pleased if they were on my staff.

The rooms themselves are a little dated which I was expecting judging by the pictures but they were very clean which is all that matters. The tv's are HUGE for a hotel which was nice but we never used it since we literally had the ocean right outside of our room. We spend a lot of time just walking up and down the beach which was great. The best part was falling asleep and waking up to the sounds of waves crashing on the beach. I will definitely be staying here again on our next trip to Monterey. Keep up the good work guys!

Room Tip: Oceanfront rooms are worth the extra $$
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Unscripted Monterey Bay, responded to this review, January 28, 2013
Dear Robbie G.,
Thank you for taking the time to give us your feedback regarding your recent stay with us at the Monterey Beach Resort. I especially appreciate your recognition of the exemplary hospitality of our staff. We look forward to welcoming you back upon your return to Monterey.

Best regards,

Patrick Sheridan
General Manager
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Roseville, California
1 review
5 of 5 stars Reviewed January 24, 2013

Last weekend, I had the opportunity to bring our visiting family, from Pennsylvania, to Monterey.
They had never seen the Pacific, and our rooms were ocean front. The sunset was breathtaking! They walked the beautiful sandy beach, and at night we slept to the crashing waves not more than 20 yards from our rooms. What made this trip more special, was that it was the last place my husband and I had stayed before his illness and it made it special to share the memories with his family.

Alden, was outstanding... he graciously helped me plan the surprise visit, arranged the rooms and extra amenities we needed, and had an envelope with my requested maps all ready and waiting at the front desk when we checked in.
Thank you so much for your warm help and reception.
Ps. I didn't bring my dog this trip, but was very impressed with your welcome sign for your four footed guests and the waiting treats and water bowl. It is obvious they are a welcome addition to your hotel and I may bring her on my next visit!
Yvonne
Roseville, Ca

Room Tip: I loved the ocean front rooms and the Sea Gulls who so wiling ate out of my hand off the balcony!
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Unscripted Monterey Bay, responded to this review, February 4, 2013
Dear Yvonne,
Thank you so much for taking the time to offer this review, and especially for noting Alden’s great service. It is what we strive for, going above and beyond the expectations of our guests.

We hope to see you back again soon,

Patrick Sheridan
General Manager
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Modesto, California
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 24, 2013

Chose hotel based on beachfront location. Beachfront rooms have a outside hallway and a picture window overlooking bay. Rooms a bit dated but adequate. Nice automatic blinds with control by bed let you look out the window but no one could see in. Staff was friendly and attentive. There are two restaurants on site, but midweek only one open and limited hours. Typical menu but a bit overpriced for quality. Please note that there are no microwaves in room, and no convenience stores within walking distance so those with small children should prepare if you plan on stocking up on drinks or snacks. Room service was available and service prompt. Pool and Jacuzzi were outside and not near beach. Hotel was very clean but note that property is spread out so walking is essential. Public areas very nice and relaxing. Traveled midweek in January and had place almost to ourselves. If you want a beachfront experience, I would also recommend the oceanfront room rather than the ocean view as the price difference is minimal and the ocean waves make a nice ambient sound especially at night. I would recommend this property as is a good value for the price.

Room Tip: Be sure to request oceanfront room. Note there is no on site store for snacks, etc. Hotel caters to...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Unscripted Monterey Bay, responded to this review, January 25, 2013
Dear travelagent0123,

Thank you so much for submitting this very thorough review, as well as for your recommendation. I am so happy to hear that you enjoyed your stay, and that our staff was friendly & attentive to your needs. We hope to welcome you back to the Beach Resort Monterey on your next visit to the area.

Thank you again,

Patrick Sheridan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Unscripted Monterey Bay

Address: 2600 Sand Dunes Drive, Monterey, CA 93940-3838 (Formerly Monterey Beach Resort)
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Monterey
#10 Green Hotel in Monterey
#18 Business Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Unscripted Monterey Bay 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Step into Monterey’s only beachfront resort and approach the front desk where our charming staff will check you into one of our 196 spacious rooms. What will you do next? That’s entirely up to you. At Unscripted Hotels, we offer engaging alternatives to the typical hotel experience. ... more   less 
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Also Known As:
Best Western Plus Beach Resort Monterey Hotel Monterey
Monterey Best Western
Best Western Monterey Beach Resort

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