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“You get what you pay for” 2 of 5 stars
Review of BEST WESTERN De Anza Inn

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BEST WESTERN De Anza Inn
2.0 of 5 Motel   |   2141 North Fremont Street, Monterey, CA 93940   |  
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Ranked #10 of 53 Hotels in Monterey
GreenLeadersBronze level
Canyon Country, United States
1 review
“You get what you pay for”
2 of 5 stars Reviewed May 27, 2014

The rooms are very outdated. The walls in the rooms are very thin. You can hear people walking the hallways and talking. There is no A/C in the rooms so if you are warm, there is not much you can do about it. They provide a fan in place of an A/C which is unacceptable.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at BEST WESTERN De Anza Inn, responded to this review, May 28, 2014
Thank you for your recent review of our property. I believe TripAdvisor provides a great forum allowing individuals to express their opinions and their own experiences. Sometimes those can differ greatly from what others feel or believe. We could not maintain our high rating if every guest felt the way you do. However, I appreciate your taking the time to post your comments.
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499 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Reno, Nevada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

The DeAnza in Monterey treats me like family. Recently, during one of my business trips there, I got there before check in. The staff took my luggage and my food (cold drinks/meals) and placed them in my room when I returned from work that day. My food was placed in the in room refrigerator, my luggage was placed on the cart. Almost like home.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at BEST WESTERN De Anza Inn, responded to this review, May 28, 2014
Thank you very much for your wonderful review and "Honey I'm Home" title. We care about each guest and want them to have as enjoyable a stay as possible. We are pleased to provide assistance and strive to deliver a high level of service. Thanks for letting us know
you appreciated our efforts.
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Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 24, 2014

When we arrived, the room we booked wasn't available but we were changed to a bigger room so it was all good! The room was really big, clean and comfortable. It was also really quiet. The hotel was located only a few doors from a nice American restaurant, Monterey cookhouse!
This hotel was definitely worth the money. Good value!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at BEST WESTERN De Anza Inn, responded to this review, May 25, 2014
Thank you for your recent review and 5 out of 5 rating of our property. You mentioned several of the reasons guests select our property while visiting the Monterey Peninsula. Your considerate comments and concise review title were most appreciated.
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Monterey
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2014

Lovely comfortable place. Friendly staff. Great breakfast included. Comforatble bed, clean little pool and nice hot tub. The room was quiet. The view was good. The air was freah. The eating area was clean and pleasant. The staff wewre charming.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at BEST WESTERN De Anza Inn, responded to this review, May 24, 2014
Thank you for your review and top rating of our property. The complimentary title and your comments regarding the charming staff were most appreciated. I wish you a wonderful summer and safe travels!
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Edmonds, Washington
1 review
3 of 5 stars Reviewed May 22, 2014

Promised an upstairs room, delivered a mid-floor. Promised a renewal without moving for the second night. Couldn't deliver without moving rooms. Beds are on the softer side, not the more progressively healthy firmer mattress. Shower had a couple thrilling surges of very hot water. Should that happen do not jump because the shower floor is slippery. Other than those things, perfectly excellent. Wait….the Internet access was problematic although functional once you got on board.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at BEST WESTERN De Anza Inn, responded to this review, May 23, 2014
Thank you for your recent review. I have waiting for your posting since you told us "I will be writing a bad review". Let's start from the beginning, you made your reservation the day before you arrived and you did not mention you might be staying another night. You requested an upper level room and due to occupancy were placed on the 2nd level. We make every effort to assist with special requests but sometimes it’s not possible. You called the following morning and asked to extend your stay. This would indicate to me that you were satisfied with your accommodations enough to stay another night? We could not keep you in the same room due to a scheduled repair, however, you opted to check-out rather than having us assist you with moving across the hall. With reference to your other comments, each bathroom has a rubber tub mat and each bed does have a mattress topper which can be removed for those wanting a firmer night’s sleep. Thank you for bringing the shower issue to my attention as our maintenance department will resolve the issue. I do apologize for the Wi-Fi problem but was happy to know you were able to utilize it. I appreciate your taking the time to post your review and providing me an opportunity to address your comments.
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1 review
4 of 5 stars Reviewed May 22, 2014

Rooms are clean and staff is friendly, located just outside downtown Monterey with great access to airport, downtown, and fairgrounds. No A/C or gym but convenience and price make it worth the stay. I've stayed here a few times for business trips and continue to stay here.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at BEST WESTERN De Anza Inn, responded to this review, May 23, 2014
Thank you for your review and recommendation of our property. We sincerely appreciate your continued patronage and look forward to welcoming you on your next trip to Monterey.
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Northern California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

This Best Western is well located and an excellent value for the area. While it's not "walking distance" from any of the area sights, it's easy access to the variety of roads and freeways branching off to those. We definitely would return.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deanza2141, General Manager at BEST WESTERN De Anza Inn, responded to this review, May 20, 2014
Thank you very much for your wonderful review and top rating of our property. We were pleased to know you appreciated our excellent value would stay with us again. We are grateful for your consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN De Anza Inn

Address: 2141 North Fremont Street, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#6 Romantic Hotel in Monterey
#8 Green Hotel in Monterey
#9 Family Hotel in Monterey
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN De Anza Inn 2*
Number of rooms: 43
Official Description (provided by the hotel):
Only three and a half miles from the top attraction, Monterey Bay Aquarium, our Monterey hotel is a great value with reasonable rates. Cannery Row and Fisherman's Wharf are just a short drive. Guests at our Monterey hotel can choose to spend the day lounging at the beach or exploring the local city. Seafood reigns supreme at the local restaurants, and there's an abundance of shopping to be had. The Monterey Peninsula offers travelers everything necessary for a memorable vacation. ... more   less 
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Also Known As:
Best Western Plus De Anza Hotel Monterey
Best Western Monterey
Monterey Best Western

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