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“best western never fails” 4 of 5 stars
Review of BEST WESTERN Park Crest Inn

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BEST WESTERN Park Crest Inn
1100 Munras Ave., Monterey, CA 93940   |  
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Ranked #24 of 53 Hotels in Monterey
monterey, United States
1 review
“best western never fails”
4 of 5 stars Reviewed August 4, 2014

we went on a last minute trip to Monterey, we were lucky to find a room. stayed at best western, the room was very clean, had basic breakfast, and service was good.the hotel is an older establishment, but the rooms appeared to be redone. the price was a little high at over 200per night, but that's Monterey on a weekend in summer. I would stay there again.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, August 23, 2014
Dear Mr. Randy M, thank you for taking the time to write a great review. I'm glad you have noticed a few renovations in which we are in the process of finishing renovating our hotel. We are pleased to hear you enjoyed your stay and we welcome you back for another stay next time you are in the area.
Best wishes,
Vicky - front desk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
    73
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    83
    21
    8
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120
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Calexico, California, Usa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2014

Location and staff were awesome. Place was quiet, clean and very cozy. Breakfast room rather small. Beds were very comfortable. Lots of space in restroom area, shower very large. Definitely will return.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, August 23, 2014
Dear Mr. Antonio G, thank you for great review, we are pleased to hear you enjoyed your quiet, clean, and very cozy room. We look forward to hearing from you next time you are in the area
sincerely, Vicky
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Sunnyvale, United States
1 review
5 of 5 stars Reviewed July 30, 2014

We have always trusted Best Western hotels and looked for ones with high AAA ratings. We needed a wheel chair access room and this was set up perfectly. The bed was at the right height, the bathroom had railings and room for a wheelchair below the sink. All light switches were in reach. A very comfortable stay.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, August 23, 2014
Dear Ms. Cathy H, It was our pleasure serving you at your needs, I am glad you had a great stay with us at Best Western Park Crest Inn and we hope to see you again when you are in the area.
Best wishes,
Vicky
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Santa Maria, United States
1 review
3 of 5 stars Reviewed July 30, 2014

No Ac in the rooms! The place is nice but the rooms really gets hot. The room was hotter then the outside! If Monterey is going to be hot do not stay here. We had a box fan( hotel supplied) running all night with ice in front of it and we were still hot. My kids laid on the top sheets all night. It was hot and the fan was noise running all night! Breakfast, pool, customer service and clean rooms were good.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, August 23, 2014
Dear Rick S., thank you for taking the time to write a review about your stay, I do want to apologize for any inconvenience. We do have room with air conditioning which you would have to request in advance, also because of the cool weather in Monterey many of the hotels in this area do not have air conditioning. i am glad you enjoyed the rest of what our hotel has to offer. We welcome you back and give us another chance.
Best wishes
Vicky
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Virginia Beach, Virginia
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 29, 2014

First, the positives:

Good location = close to the Cannery and 17 Mile Drive + helpful, friendly staff, accommodating room size with large vanity.

That said:

I requested a quiet room on arrival and was assigned Room #169 which is located close to the pool and one floor above a noisy ice machine. Smokers congregated near the stairs making it uncomfortable for the nonsmokers to go back and forth.

Small breakfast area had limited seating [hotel was operating at full occupancy] with 1 [one]
V---E---R---Y slow pancake machine + 1 [one] four slice toaster. The buffet area filled up fast with diners standing and waiting*.

*Note to visitors who have finished their meals and are checking/reading their mobile devices = Please either invite us to join you or vacate your table for those of us who have nowhere else to sit.

This is not a criticism of the hotel [other than to suggest more seating] but rather [under current circumstances] a gentle FYI comment to its guests.

Additional room 169 comments:

Uncomfortable cube shaped pillows

Clean carpet except for 2 brown squashed strawberries that were discovered the hard way. One large berry was located at the foot of the bed and another smaller one beside it. Some effort and close examination were required to determine their identities.

Would consider another stay if assigned a better room in a quieter location.

  • Stayed July 2014, traveled with friends
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, August 23, 2014
Dear 46Lil, thank you for taking the time to write a review regarding your stay. I am happy to hear you took advantage of our great location in Monterey and also our staff for being helpful to making your stay a good one. I do want to apologize for any inconvenience with the room i hope you give us a chance to fix our mistakes and welcome you back for another stay at our hotel. Hope to see you soon.
Best wishes
Vicky - front desk
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Wichita, Kansas
1 review
4 of 5 stars Reviewed July 27, 2014

Nice hotel. Clean and comfortable and not far from the beach. Hotel staff was friendly. Nice quick breakfast. Good price esp. for being so close to the beach. Would definitely stay there again sometime.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, August 24, 2014
Dear eee7935, thank for such a great review we are happy to hear your stay was good one and was able to enjoy our complimentary breakfast, clean and comfortable room, and friendly staff. We hope you stay with us again when you are in the area.
Sincerely,
Vicky
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Berkeley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2014

This seems like an older facility that is gradually being improved. Have stayed several times over the past 4 years and my most recent experience in July, 2014 was the most positive in terms of updated decor . Rooms are clean - no frills, but reliable. Staff is friendly; breakfasts are OK - not among the best of the free breakfasts, but adequate. Given the cost of motels in the area, this is a good choice that won't cost an arm and a leg.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, August 24, 2014
Dear Ms. Gloria K, thank you for taking the time to write a review about your stay and also noticing our renovations. We are working hard to making our hotel looking at its best for our guests. We hope to see you soon.
Best regards,
Vicky
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Park Crest Inn

Address: 1100 Munras Ave., Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Monterey
Price Range (Based on Average Rates): $
Number of rooms: 53
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Also Known As:
Best Western Park Crest Hotel Monterey
Best Western Monterey
Monterey Best Western

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