When we first arrived at the hotel, I was concerned that the rather grand surroundings may mean that our family (3 kids aged 8,6 and 1) may not be welcome. In reality, they could not have done more to make us welcome. The pirate treasure hunt was much enjoyed, as were the still-warm cookies! The staff in the restaurant in the evening were so friendly and accommodating that my husband and I were able to enjoy a delicious meal even with the kids in tow! The room we requested was accessible and perfectly met my disability requirements, and was still large enough for all of us to move about comfortably. The only thing that stops this from being an excellent review is that the breakfast served in the restaurant was incredibly busy and chaotic - too many people and nowhere near enough staff. Would certainly hope to visit again someday.