Had a great two night stay at the Portola. We were anticipating an upgrade as we had shared our reservation on social media and were given a voucher for an upgrade to show upon check in but we were told there weren't any. Oh, well! Our room was on the 5th floor and I was nervous because the carpet in the hallway needed a good vacuuming. Fortunately our room was clean and spacious. A bit worn in the bathroom. The breakfast buffet at Jack's was fantastic. Service was very slow but the woman making the omelettes was sweet and charming! Great selection, delicious food. Walking to Cannery Row and the aquarium was easy and the views were fabulous. Also tried Peter B Brewpub on site. Wishing we had brought jackets to sit outside as the tables had very cool fire pits in them! Inside there were too many televisions for our taste. I wouldn't hesitate to stay here again, Monterey is a real gem!