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“Very good place to stay in a great location” 4 of 5 stars
Review of Portola Hotel & Spa at Monterey Bay

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Portola Hotel & Spa at Monterey Bay
3.5 of 5 Hotel   |   2 Portola Plaza, Monterey, CA 93940   |  
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Breakfast for Two
Ranked #6 of 53 hotels in Monterey
GreenLeadersGold level
TN
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Very good place to stay in a great location”
4 of 5 stars Reviewed April 30, 2013

This is a boutique style hotel, at a very good location. Most of the attaractions like beach, fisherman's wharf, the aquarium are about 5-10 minutes away by cab. Hotel staff is very very nice.
I would love to stay here again.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,375 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
Date | Rating
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English first
Clayton, MO USA
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2013

Portola Hotel was one of the Big Sur Marathon designated hotels with the expo in the ballroom so it was very convenient place to stay for the race. It is also close to the wharf and walking distance to the aquarium and restaurants. Staff is very friendly and goes out of their way to make your stay a positive experience. Lobby is very large with multiple seating areas and free wifi access. Hotel restaurant food was average although service was excellent. Room was comfortable, but slightly above average in decor.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bakersfield, California
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2013

My huband had a conference at Portola Hotel for three days so stayed here. What a beautiful hotel right near the wharf - great for walking and bicycling with breathtaking views. Spacious, clean and comfortable rooms. Service friendly and very helpful. Walking distance to numerous good restaurants. Car parking and internet charge were high. Delicious cookie given upon check-in - nice touch.Thoroughly enjoyed our stay, thanks!

Room Tip: Ask for best view and balcony.
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Green Features: Door cards in room to save on washing linens $5.00 savings at Jack's Restaurant.
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paso Robles, CA
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

This place was amazing from check-in to checkout. The staff was very friendly and accommodating. The hotel grounds are in great shape. The room was very comfortable, especially the bed. I am a GM of a hotel and this place impressed me! The location is perfect. Lots of options for food. Peter B's is a great place for drinks, dinner or watching the game!

Room Tip: All rooms seem great. We had one on the road and had no problem with noise.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburg, California, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

The location can't be beat. You can hear the waves crashing from your room, and it is walking distance to Cannery Row. The staff are very friendly, and the price is reasonable. The only drawback is the need to pay for parking. If you are into the spa thing, the hotel has an excellent spa, and there are shuttles to take you around town. The Wharf is a 5 minute walk from the hotel, and I encourage you to eat at Isabella's on the wharf. Great food! I stayed here with my wife for a romantic getaway, and we were both very happy.

Room Tip: Ask for a room with a view.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, CA
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 23, 2013

Beautiful hotel. Great location off the wharf. Incredible cookies at check in. Immaculately clean and comfortable. Friendly, helpful staff. Priced fairly for the location. Walking distance to downtown restaurants and to Cannery Row and the Monterey Aquarium.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 23, 2013

Booked this hotel for 3 nights on hotwire for around 120 a night. Parking was 17 a day. We were on the 2nd floor with a partial ocean view. Rooms were nice. Only issue was it was a bit noisy in the mornings. It was a great location and close to everything.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Monterey
#3 Spa Hotel in Monterey
#4 Business Hotel in Monterey
#4 Family Hotel in Monterey
#8 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Portola Hotel & Spa at Monterey Bay 3.5*
Official Description (provided by the hotel):
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay

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