We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Location & Slightly Above Average Rooms” 4 of 5 stars
Review of Portola Hotel & Spa at Monterey Bay

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Portola Hotel & Spa at Monterey Bay to your Saves list
Portola Hotel & Spa at Monterey Bay
4.0 of 5 Hotel   |   2 Portola Plaza, Monterey, CA 93940   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Breakfast for Two Package
Ranked #8 of 54 Hotels in Monterey
Certificate of Excellence
GreenLeadersGold level
Saint Louis, Missouri
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Excellent Location & Slightly Above Average Rooms”
4 of 5 stars Reviewed April 29, 2013

Portola Hotel was one of the Big Sur Marathon designated hotels with the expo in the ballroom so it was very convenient place to stay for the race. It is also close to the wharf and walking distance to the aquarium and restaurants. Staff is very friendly and goes out of their way to make your stay a positive experience. Lobby is very large with multiple seating areas and free wifi access. Hotel restaurant food was average although service was excellent. Room was comfortable, but slightly above average in decor.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,766 reviews from our community

Traveler rating
    825
    567
    214
    113
    47
See reviews for
478
603
63
300
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bakersfield, California
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 25, 2013

My huband had a conference at Portola Hotel for three days so stayed here. What a beautiful hotel right near the wharf - great for walking and bicycling with breathtaking views. Spacious, clean and comfortable rooms. Service friendly and very helpful. Walking distance to numerous good restaurants. Car parking and internet charge were high. Delicious cookie given upon check-in - nice touch.Thoroughly enjoyed our stay, thanks!

Room Tip: Ask for best view and balcony.
See more room tips
Green Features: Door cards in room to save on washing linens $5.00 savings at Jack's Restaurant.
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paso Robles, CA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2013

This place was amazing from check-in to checkout. The staff was very friendly and accommodating. The hotel grounds are in great shape. The room was very comfortable, especially the bed. I am a GM of a hotel and this place impressed me! The location is perfect. Lots of options for food. Peter B's is a great place for drinks, dinner or watching the game!

Room Tip: All rooms seem great. We had one on the road and had no problem with noise.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburg, California, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

The location can't be beat. You can hear the waves crashing from your room, and it is walking distance to Cannery Row. The staff are very friendly, and the price is reasonable. The only drawback is the need to pay for parking. If you are into the spa thing, the hotel has an excellent spa, and there are shuttles to take you around town. The Wharf is a 5 minute walk from the hotel, and I encourage you to eat at Isabella's on the wharf. Great food! I stayed here with my wife for a romantic getaway, and we were both very happy.

Room Tip: Ask for a room with a view.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, CA
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 23, 2013

Beautiful hotel. Great location off the wharf. Incredible cookies at check in. Immaculately clean and comfortable. Friendly, helpful staff. Priced fairly for the location. Walking distance to downtown restaurants and to Cannery Row and the Monterey Aquarium.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 23, 2013

Booked this hotel for 3 nights on hotwire for around 120 a night. Parking was 17 a day. We were on the 2nd floor with a partial ocean view. Rooms were nice. Only issue was it was a bit noisy in the mornings. It was a great location and close to everything.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 16, 2013

Nice sized room. Very comfortable bed with high quality linen. Efficient and friendly administration. Good location right by the pier and the downtown area. I had a sea view (just about).

Expensive (although perhaps not for the area). Car parking and internet access charged at high rates. Some noise in the room due to ventilation which could not be switched off.

I did not eat there, there are plenty of OK places nearby. I could hear the seals barking from my room.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Monterey hotels
1.1 mi away
InterContinental The Clement Monterey
0.7 mi away
Monterey Bay Inn
Monterey Bay Inn
#4 of 54 in Monterey
4.5 of 5 stars 1,309 reviews
1.0 mi away
Spindrift Inn
Spindrift Inn
#2 of 54 in Monterey
4.5 of 5 stars 1,592 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
BEST WESTERN PLUS Victorian Inn
0.5 mi away
Hotel Abrego
Hotel Abrego
#7 of 54 in Monterey
4.0 of 5 stars 1,539 reviews
0.1 mi away
Monterey Marriott
Monterey Marriott
#15 of 54 in Monterey
4.0 of 5 stars 843 reviews
Show Prices
Show Prices
Show Prices

Been to Portola Hotel & Spa at Monterey Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Monterey
#2 Spa Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Business Hotel in Monterey
#7 Romantic Hotel in Monterey
#8 Family Hotel in Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
Official Description (provided by the hotel):
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, TravelClick, Priceline, Hotwire, TripOnline SA, Agoda, Hotels.com, Odigeo and Jetsetter so you can book your Portola Hotel & Spa at Monterey Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay

Owners: What's your side of the story?

If you own or manage Portola Hotel & Spa at Monterey Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.