My husband and I booked this motel for 2 days. We walked into the office and it reeked of curry. We walked into our room, set our stuff down and walked back out to go to cannery row. When we returned, we went to go sit on the bed and noticed that the comforter and pillows stank. Luckily, I brought my own blankets and pillows with me just in case. So I pulled back the comforter only to find a blanket with a bunch of gunk that was hardened onto the blanket. Then, I pulled the sheets back and I found a lighter in the middle of the bed!!! There was crumbs on the floor, too, as if the room had not been vacuumed. We walked back to the office but it was closed. We Went to the lobby first thing in the morning to talk to the manager, I believe his name was Neal (or something along the lines of that). He apologized and said he would take care of the issue. We went to have breakfast and came back to the room to see if they changed the bed sheets. They did change the sheets and the blanket but they did not change the comforter or new pillows after we specifically asked for all new bedding. I asked for a refund for the 2nd night and he refused, he only gave us a $20 discount. We left and stayed somewhere else for the 2nd night. I would avoid this place at all costs, it is a roach motel.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Cheap Tickets, Hotels.com, Priceline, HostelBookers, Booking.com and Tingo so you can book your Del Monte Pines reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Del Monte Pines Hotel Monterey