The check in process was smooth and efficient.
When we arrived in our room we we were pleased with it's size and decor. I was suprised to discover that none of the rooms have air conditioning (I would have thought this was standard in California) - however when we questioned this a fan was brought to our room within a few minutes.
We had chosen this hotel as it claims to have Wi-fi in all guest rooms - all rooms except for ours then ! When we questioned this we were told that we should call tech-support as it could be an issue with our computer - funny how we could get a signal in the car park ! Our room was at the furthest point from the main hotel area and down some stairs.
There was nothing we could do about this issue as the hotel was full so we set out for a day whale watching early on Saturday morning. Upon our return to the hotel we discovered that our bedroom door had been left openall day after the cleaners had been in. Needless to say we were not impressed as we had left our personal belongings in a locked room and returned to find them in a room with a door that was open to the public (due to the lay-out of the hotel there is no need for non-guests to enter the main hotel area to access the rooms and as such our room was effectively left open to the street all day !). When we brought this to the attention of the main desk we got the impression that they did not see this as an issue.
They did send someone to fix the door who ensured that it was fixed before he left us - all well and good but we would have rather that the cleaner had raised the issue and arranged for the door to be fixed prior to our return.
We were touring around California and stayed in 5 hotels and this is the only one where we experienced any issues and would not recommend to a friend.
- Official Description (provided by the hotel):
- Craftsman-style inspired guestrooms in warm, inviting earth tones reflect Monterey’s relaxed and friendly style. Italian linens, luxurious bathrooms, mini refridgerator, complimentary Wi-Fi and a wealth of other thoughtful amenities creates guest rooms that exceed expectations. Additional features include a walnut desk and ergonomic chair, a plush chaise lounge and 32 inch flat screen TV. Most rooms include fireplaces. Bistro Abrego serves an eye opening breakfast menu and a locally inspired dinner menu, and there is a spacious heated swimming pool and hot tub to relax in. Complimentary parking. ... more less
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- Also Known As:
- Abrego Hotel Monterey