We went whale watching twice this past weekend - once with this company and once with Princess WW. They are neither 5 stars but I would choose this one.
The 2 boats this company has are both small and need updating. We were on the Pt Sur Clipper and the crew was very friendly and knowledgeable - unlike Princess WW where we were given wrong info about the gray whales. The naturalist was very good, friendly, knowledgeable and mingled with the guests. He was very enthusiast and seemed excited to be going what he was going.
When we boarded the boat the benches were all wet. It would have been nice to at least have them wiped down so as not to be wet before we left the harbor.
We saw several Gray whales and other wildlife so that part of the trip was good. It would be nice if this company had a bigger, more modern boat with the great crew.
The other point that made me uncomfortable was that the gal in the office who checks you in and takes the money was telling people about the other trips on the wharf. She trashed all the other companies and said why each one of them is not as good as the company she works for. That was not necessary or professional.
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