We had wonderful encounters with service staff upon check-in and check-out. We were given a corner room that was quite large. It had two chairs, desk, couch...and the bed was a murphy bed! Have never seen that in a hotel before. Debated complaining and then after lying in the bed realized that there was no reason; the bed was perfectly comfy. The bathroom was great, separate shower and tub. We didn't book a room with a view; we arrived late evening and left early morning. Just so you know- the hotel is two buildings connected by an enclosed walkway across the street.
The hotel is in an excellent location and we walked right across the street to a great dinner at Louie Linguini's. There were many appealing restaurants within walking distance and a Starbucks right across the street!
Though we are Intercontinental rewards members, was able to get a significantly lower price for the room using an online discount site. Perhaps that explains the creative room assignment- but again it turned out just fine so truly not an issue, just a surprise.