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“Front Desk Staff Was Awesome!!” 5 of 5 stars
Review of InterContinental The Clement Monterey

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InterContinental The Clement Monterey
4.0 of 5 Hotel   |   750 Cannery Row, Monterey, CA 93940   |  
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Ranked #3 of 53 hotels in Monterey
San Leandro, California
1 review
“Front Desk Staff Was Awesome!!”
5 of 5 stars Reviewed February 16, 2013

I heard about this place from a good friend of mine so I thought that I should check it out! I've always loved Monterey but I have never stayed here, didn't realize this place was a hotel. As soon as we walked in I felt like I was welcome! One of their front office people had the biggest smile I had ever seen, and had a funny accent lol. Not only did Kendyll check us in and out he also carried our bags up as well! This guy had a stellar attitude all around He was awesome!! The Restaurant had great food, I had a great view, and got a great workout in their gym! I am definitely coming back to this place! All around great staff! Highly recommend! book your reservation now!!

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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 15, 2013

This is a very attractive property beautifully sited right on the water. It appears to be quite new. It is well maintained and our room was very nicely done. We visited the hotel restaurant for breakfast; nice menu, quality food and very pleasant service. Overall, the service was very good from all the staff we encountered. While the neighborhood - Cannery Row - has an interesting history, I didn't find it that special - a little "touristy". There were several good restaurants in the area however. The nearby aquarium is very nice and worth the visit.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 15, 2013

Had a very nice stay here. Base on other reviews we made sure to get an oceanside room away from cannery row. Even though set back a bit it looked directly across a patio area to the water. We kept the door partly open at night to enjoy the cool air and sound of the waves hitting pilings under the pier on which the end of the hotel sits on.

Did not eat in the restaurant but noticed that it has several tables with an excellent view of the bay.

Front desk and valet staff were quite friendly and helpful.

Only compaint was the daily charge for internet service. It really bugs me how the big hotel chains charge for the service in their more expensive hotels but then provide it free in their lower cost hotels.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2013

This is a fantastic place to stay. Located right in the heart of Cannery Row, where you can walk to everything. This was our 35th anniversary, so we had to have a special place and we were not disappointed. The Clement has it all. Its modern, its designed well, and we loved our room.The bathroom was very upscale. The service was the best, especially Pat O'Neil and Michael.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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San Luis Obispo, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2013

I was referred to the Clement by a co-worker, and stayed 2 nights in a room with a King-sized bed and full balcony overlooking the ocean. My girlfriend and I found the room very spacious and well-furnished, the bed was perfectly comfortable and the pillows had just the right amount of softness. Our fireplace made the whole room warm and cozy in just a matter of seconds. We really appreciated the little touches like a fresh orchid in the bathroom, the bonsai and rock garden on the dresser and desk, and having a cute and cuddly sea otter stuffed animal on the bed when we arrived. The bathroom was very nice as well, with a comfortable shower and bathtub that was perfectly sized for a romantic soak for two. The location of the property was superb, with all of cannery row surrounding the hotel, so entertainment and great dining was footsteps away. Having the oceanfront balcony was priceless, we found that falling asleep to the sounds of crashing waves and lapping water was incredibly relaxing. I was fortunate enough to enjoy morning coffee and breakfast on the balcony whilst a sea otter playfully danced about the water and enjoyed his breakfast (crab!). Such serene and pleasing memories like that cannot be had at just any hotel, this place is special. I cannot speak to the C restaurant or the spa since we did not have an opportunity to visit them, but I would imagine they are both as wonderful as the rest of the facilities. The staff was perfect, very helpful and polite. Every time we stepped out for the evening the bellmen always greeted us and the lobby staff would wish us well. I have no reservations in recommending this amazing place to any couple seeking a romantic and relaxing getaway. We found everything about this hotel to be a joy and simply cannot wait to return!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Top Contributor
91 reviews 91 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 27, 2013

This is a modern hotel, at an excellent location in Monterey, with large, very clean and very well appointed rooms, and excellent service. Stayed here on my way to San Francisco from Los Angeles via Morro Bay and the spectacular California 1 coastal highway. And I could not have made a better choice. Highly recommended.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2013

Stayed at this hotel in November 2012 and were very impressed. The room was spacious and very nice, the hotel is in fantastic location and the staff were extremely professional and provided great service. Would definitely recommend this hotel to anyone.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about InterContinental The Clement Monterey

Address: 750 Cannery Row, Monterey, CA 93940
Phone Number:
Location: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Monterey
#2 Family Hotel in Monterey
#2 Spa Hotel in Monterey
#3 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental The Clement Monterey 4*
Official Description (provided by the hotel):
The new InterContinental the Clement Monterey is next to the world-renowned Monterey Bay Aquarium in the heart of John Steinbeck's historic Cannery Row. Many guest rooms and suites feature fireplaces, balconies and ocean views and all sparkle with stylish décor. The picturesque hotel offers more than 1,393 square metres (15,000 square feet) of indoor and outdoor meeting space, including an oceanfront ballroom perfect for weddings, conferences and special events. The C Restaurant & Bar, spa, health club, pool, whirlpool, Kids Club and an oceanfront patio offer plenty of reasons to stay close, and Cannery Row s fashionable boutiques, delectable eateries, upscale galleries and vibrant street scene are just a few minutes away. ... more   less 
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Also Known As:
Intercontinental The Clement Monterey Hotel Monterey
Intercontinental Monterey

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