I have previously stayed at this hotel a few years ago and was very pleased at that time. During my most recent stay in early May 2014, there were a few issues that need to be improved.
First the good stuff...
Very convenient location just off the freeway. There are restaurants nearby and a Starbucks a block away. I was in room 915 (top floor) which was newly renovated. Very nice, spacious, and a comfortable bed. Water pressure in the shower is excellent. No problem with parking. Front desk staff very courteous. Free breakfast was offered to compensate for the renovation that was going on in the cafe/lobby area. I did not partake so cannot comment on the quality of food.
Now for things that need to be improved...
The internet connection was horrid. I was using wifi and it kept dropping the connection. Not particularly conducive if you were doing work and needed a reliable connection. I tried to do a wired connection but could not connect at all. I called the front desk and the explanation I received is that they were having problems with the internet connection perhaps due to the construction going on. Hopefully this really is the case and once construction is over there will be no issues.
Housekeeping needs to be reminded what the Do Not Disturb sign means on the door handle. Both mornings of my stay, housekeeping was knocking at my door BEFORE 8 am, and even tried to come in, despite my having the do not disturb sign on my door. I prefer to sleep in so this was definitely more than an annoyance for me.
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- Also Known As:
- Courtyard By Marriott Los Angeles Pasadena/Monrovia Hotel Monrovia
- Courtyard Monrovia
- Monrovia Courtyard
- Monrovia Marriott
- Courtyard Los Angeles Pasadena