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Courtyard by Marriott Los Angeles Pasadena/Monrovia
3.0 of 5 Hotel   |   700 West Huntington Drive, Monrovia, CA 91016   |  
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Hotel amenities
Special Offer
Free Parking
Ranked #4 of 6 hotels in Monrovia
Omaha
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Nice Stay”
4 of 5 stars Reviewed April 16, 2013

We chose this hotel because they were offering a package that included tickets to the Renaissance Pleasure Faire. Check-in was super fast and they offered us a choice of room location, which was nice. The room was nice, clean, and large. Internet was fast and reliable. The only problem we had was the TV remote not working well, and the thermostat kept resetting itself to 78, so it got too warm at night, and I had to get up to fix it.

The location was great just off the 101, with a ton of great places to eat very nearby. Breakfast was also included in the package, and it was OK, but the omelets are made with an Egg Beaters type product, instead of fresh eggs.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen L, General Manager at Courtyard by Marriott Los Angeles Pasadena/Monrovia, responded to this review, April 30, 2013
Dear hhrvt,
Thank you for your response on Trip Advisor. I am so glad that you enjoyed the Renaissance Pleasure Fair. I am sorry that the tv remote and the thermostat were not up to standards. We have made sure that these issues have been fixed. Our restaurant has a made to order omelet station; they should always have fresh eggs. My apologies if they did not offer you the choice. Your feedback is valuable to us, we strive to make each guests stay an enjoyable one. We look forward to your next visit with us.
Sincerely,

Colleen Langford
General Manager
Courtyard by Marriott - Los Angeles Pasadena/Monrovia
700 West Huntington Drive
Monrovia, CA 91016
hotel line 626-357-5211
direct 626-531-8011
fax 626-357-1282
colleen.langford@cymonrovia.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 people have reviewed this hotel

Traveler rating
    29
    46
    33
    8
    4
See reviews for
23
28
18
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Any
English first
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2013

Right off the freeway, very close to shopping centers, restaurants and Santa Anita Park! I enjoyed the little things like the pitcher of ice water and morning coffee in the lobby! Staff was friendly! It was nice to have a bar right downstairs! Would definitely stay here again!

Room Tip: freeway adjacent, so try to stay on the OTHER side of the building.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen L, General Manager at Courtyard by Marriott Los Angeles Pasadena/Monrovia, responded to this review, August 15, 2013
Vanessa C,
Thank you so much for the great comment that you posted on Trip Advisor. I am happy that you were able to enjoy the fun places around our hotel. We hope that you join us and our again soon.
Sincerely,

Colleen Langford
General Manager
Courtyard by Marriott - Los Angeles Pasadena/Monrovia
700 West Huntington Drive
Monrovia, CA 91016
hotel line 626-357-5211
direct 626-531-8011
fax 626-357-1282
colleen.langford@cymonrovia.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 13, 2013

check in was friendly and my room was ready early. was nice and clean hotel with plenty of parking. my room rate was 129$ and there was a nice breakfast buffet included in the morning with a made to order omelet station, plus all the usual waffle maker, plus scrambeled eggs, potato, bacon, yogurts milk, etc.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen L, General Manager at Courtyard by Marriott Los Angeles Pasadena/Monrovia, responded to this review, April 22, 2013
Dear LEH85,
Thank you so much for staying with us and completing a review on the property. I am so glad to hear that you had a pleasant stay. We look forward to your next visit with us.
Sincerely,
Colleen P. Langford
General Manager
Courtyard by Marriott - Los Angeles Pasadena/Monrovia
700 West Huntington Drive
Monrovia, CA 91016
hotel line 626-357-5211
direct 626-531-8011
fax 626-357-1282
colleen.langford@cymonrovia.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boracay, Philippines
Top Contributor
79 reviews 79 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 11, 2013

I like staying in Courtyard LAX Pasadena/Monrovia because its very convenient. Walking distance to the shopping centers. The hotel staffs are friendly.
The housekeeping department is okay. Sometimes they messed up sometimes they don't. One time the maid left a whole plastic bag of dirty towels in our bedroom.Then another case was she left a wet hand towel on my desk, forgot to washed the coffee maker.
I did not have issue with the beddings. If you check in always ask for clean/new beddings and replaced the pillows,sheets etc.
The people in the front desk are nice and friendly.
The hotel has a swimming pool,fitness area.
They serve breakfast.

Room Tip: Please don't stay at room 214. It's piping hot during summer time.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen L, General Manager at Courtyard by Marriott Los Angeles Pasadena/Monrovia, responded to this review, March 20, 2013
Dear Cinnamon Hearts,

Thank you for taking the time to leave your comments on trip advisor. I am so glad that you enjoyed our neighborhood shops and restaurants. I would however; like to extend a sincere apology from our housekeeping staff if there were linens left in your room. Our hotel is one of many that participate in the going green program. Guests that are staying multiple nights can have their linens changed daily or upon request.
Again, thank you for being a loyal guest at the Courtyard LAX Pasadena/Monrovia. We take great pride in our staff and our hotel. Your feedback is a valuable tool to improve our guest’s experience. I look forward to meeting you on your next visit to our hotel.

Sincerely,

Colleen Langford
colleen.langford@cymonrovia.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
58 reviews 58 reviews
9 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 27, 2013

...you get what you pay for.

Convenient location, stores and restaurants within walking distance, the rooms are clean, the staff are friendly.

No frills at all, and the food is reheated stuff from a back of a truck but does exactly what it is supposed to do

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice V, General Manager at Courtyard by Marriott Los Angeles Pasadena/Monrovia, responded to this review, January 28, 2013
Dear SwissMike1,
Thank you so much for staying with us and for visiting us all the way from Switzerland. We appreciate your review and can see from your reviews of the local restaurants you enjoyed Monrovia. Thank you for your review and we hope you will be able to visit the area again very soon.
Sincerely,
Janice M. Vande Steeg
General Manager
janice.vandesteeg@cymonrovia.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed here while visiting my daughter and going to the races at the Santa Anita racetrack. It was very convenient, clean and comfortable. The bed was comfortable and the staff was very friendly. The rooms also have flat screen TV's and microwaves & fridges. Just ask for an extra blanket when you check in because the comforters are kind of thin.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice V, General Manager at Courtyard by Marriott Los Angeles Pasadena/Monrovia, responded to this review, February 25, 2013
Dear Lorilscsw,
It was a pleasure to have you stay at our hotel while visiting your daughter and Santa Anita racetrack. Feedback is very important to us and are very glad your stay was comfortable with us. Our staff has been with us for quite some time and take pride and ensure each and every guest has a pleasant experience in their own way. We hope to see you the next time you are visiting your daughter, it would be nice to meet you during a future stay with us.
Sincerely,
Janice M. Vande Steeg
General Manager
janice.vandesteeg@cymonrovia.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 19, 2013 via mobile

BED BUGS....BEWARE! I saw the critters when I got up and have numerous bites! Managment contacted as well as the health dept. The maintenance crew went through and confirmed bug activity. The hotel is taking care of our dry cleaning bill but we are on the road and only stayed one night and comp us the nights stay. lead to a miserable trip worrying if ws brought anything with us! We atayed in the Marriott in Mesa and they helped us find a dry cleans that wroked on the weekend. Their rooms were clean........I looked under the sheets and checked the matresses.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice V, General Manager at Courtyard by Marriott Los Angeles Pasadena/Monrovia, responded to this review, January 21, 2013
Dear microbug95,
Thank you for bringing the issue to our attention during your stay. We feel very badly about your experience and as you mentioned in your review it is the least we can do to give your night complimentary and reimburse you for your dry cleaning. Unfortunately, this situation is becoming more common in public spaces. It is not caused from lack of cleanliness but are carried in by other guests. The room was immediately taken off sale and is being treated to include furniture replacement. Unfortunately, there is nothing that be done to prevent the situation but it is important that we handle the situation professionally which we have done. If you would like to discuss your experience further your email will be most welcome.
Sincerely,
Janice M. Vande Steeg
General Manager
janice.vandesteeg@cymonrovia.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Los Angeles Pasadena/Monrovia

Address: 700 West Huntington Drive, Monrovia, CA 91016
Phone Number:
Location: United States > California > Monrovia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Monrovia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Los Angeles Pasadena/Monrovia 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Pasadena/Monrovia Hotel Monrovia
Courtyard Monrovia
Monrovia Courtyard
Monrovia Marriott
Courtyard Los Angeles Pasadena

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