I just stayed at the Doubletree in Monrovia, CA for a 5-day business trip. The front desk workers are cold and rude, and act as though offering a warm cookie upon check-in is supposed to make this behavior go unnoticed. The room is clean, though medicre, with a hand held shower nozzle that spews little water and a heater that vibrates loudly and makes noise. On your day of checkout, the hotel deactiviates your card, so even though check-out time is noon, you cannot get your belongings in the car without having to have your card re-activiated at the front desk. Who deactivates your room key before check out time? That should be illegal. When all this was mentioned to the fron desk and the 800 number no one cared and not even one apology ensued. Horrible hotel. Guests should try their luck at the Courtyard Marriott down the street which has been in Monrovia for decades. I know since I grew up in Monrovia. I regret my Doubletree stay immensely.
- Official Description (provided by the hotel):
- The Doubletree Hotel Monrovia - Pasadena Area located near Los Angeles, Ontario, Burbank, Arcadia, Duarte and Irwindale, California in the heart of the San Gabriel Valley, offers contemporary hotel accommodations with spectacular views of the Foothills. Forward thinking designed guest rooms feature up-to-date conveniences like flat-panel TV's, mobile "My Table" work surface and our incredibly luxurious Sweet Dreams beds. ... more less
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- Also Known As:
- Doubletree Hotel Monrovia
- Doubletree Monrovia
- Monrovia Doubletree