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“Clean and friendly” 5 of 5 stars
Review of Holiday Inn Express & Suites Modesto-Salida

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Holiday Inn Express & Suites Modesto-Salida
2.5 of 5 Hotel   |   4300 Bangs Ave., Modesto, CA 95356   |  
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Ranked #1 of 20 hotels in Modesto
Tuscola, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Clean and friendly”
5 of 5 stars Reviewed June 14, 2011

The hotel was booked by my company and I was surprised when I arrived. The front desk was friendly but wasn't as quick as I am used to when checking in. I travel a lot for business, and this hotel was refreshing compared to the hotel we had just left.

The room is large and has a sofa and a desk. There is a box on the desk that instantly connects my laptop to my TV. This was nice-when I was watching movies on my laptop, I could hook it up and watch them on the TV instead. The pool is clean and big, the work out room is a little small, but it works for what I need.

They do not have a restaurant, but there are some places with in walking distance that are very good. They do serve breakfast for free, and it is a typical continental breakfast that you would expect. They have a happy hour most nights that includes drinks and food, and the service is really good- I didn't even have to get up to get another drink, they brought it to us at our table!

Over all, being that I am due to work in Modesto for several weeks, I am quite pleased with my companies choice for the hotel.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIESModesto, Director of Operations at Holiday Inn Express & Suites Modesto-Salida, responded to this review, June 24, 2011
MissyH86,

WOW! What a wonderful, detailed review! Thank you very much for outlining most every aspect of our hotel. It is reviews like yours that give TripAdvisor members a thorough idea of what our hotel is all about. From the sounds of your review, it seems as though the only downside was the speed of check-in. I would like to apologize for that and let you know that this will be discussed at our upcoming staff meeting. As you mentioned, you will be with us for a few weeks on business. Please let us know if we are making the right changes and ensuring that we are nothing less than perfect with everything we do for our guests. Thank you again for your wonderful review. We look forward to accommodating you during your work project. Have a great day!

Regards,

Director of Operations
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138 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed June 14, 2011

I changed to this hotel after staying across the highway at the Fairfield Inn for a week the train keeped me awake at night. I was greeted at the front desk by Andrea and Nikki they were both extremlly helpful and nice. They told me if I had any problem with noise to let them know and the would move my room. The room was very comfortable and clean with a nice flat screen tv and nice bed. The hotel has a reception from 5 to 7 pm with drinks and snacks that make you feel welcome after a long day at work. If you need a room in Modesto this is the best hotel that i've stayed at in the area.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIESModesto, Director of Operations at Holiday Inn Express & Suites Modesto-Salida, responded to this review, June 24, 2011
Idelreal:

We are humbled by your headline. Our entire staff works very hard to provide excellent service and maintain our property to the highest standard and be the #1 hotel in the area. Although you had to stay a night in a hotel which you had a lack of sleep, we are glad to know you were able to sleep soundly at our hotel. Andrea and Nikki are great people and are two of the best employees in the Hotel industry. As a part of management, we are happy to know that our guests notice their genuine caring attitude and appreciate their motivation to help all of our guests. In addition to our staff, we are please to know enjoyed our decor just as many other TripAdvisor members have. Given that you thoroughly enjoyed your stay at the Holiday Inn Express & Suites Modesto, we hope to accommodate you again in the near future. Thank you for your business and wonderful review.

Happy Travels!

Regards,

Director of Operations
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Amarillo, Texas
Top Contributor
89 reviews 89 reviews
16 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 13, 2011

We spent one night in the Holiday Inn Express located near the major shopping centers. It is located far from downtown Modesto, which has been renovated and has some really good restaurants. Near the Holiday Inn are many of the national chain restaurants and a mall. It is conveniently located off an exit of Highway 99. This is a new hotel, tastefully decorated and very clean. The breakfast room is large and well-stocked. Though the front desk staff wasn't as well trained as could be, they were helpful and polite. Our room and bath were clean and comfortable.

Room Tip: AAA rates apply; ask staff for other rates.
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  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIESModesto, Director of Operations at Holiday Inn Express & Suites Modesto-Salida, responded to this review, June 24, 2011
kcw66,

Thank you for writing us such a great review. We apologize for the poor weather which prevented you from flying out; however, are glad that we were able to make your stay in Modesto enjoyable. We also appreciate your feedback and are going to take steps to ensure all of our front desk staff are properly trained and retrained to make sure they are provided the best service possible at all times. We do appreciate your compliments on our decor and are please to know you did not encounter any problems. Again, thank you for taking the time to write us a review. We look forward to accommodating you again soon. Have a great day!

Happy Travels!

Regards,

Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 13, 2011

Stayed here for a family reunion. The rooms were ok, nothing special but I did find sunflower seeds on the carpet when I first walked in. The rooms on line looked better than when we got there. My main complaint was the noise from the freeway. Don't stay in the end rooms nearest the freeway!! We stayed in a two bedroom suite but those trucks on the freeway 24hrs a day was just too much.

Room Tip: Stay far away from the freeway!
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  • Stayed May 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIESModesto, Director of Operations at Holiday Inn Express & Suites Modesto-Salida, responded to this review, June 24, 2011
Phyllisj:

First off, thank you for choosing the Holiday Inn Express & Suites Modesto as your hotel during your family union. We appreciate you taking the time to write us a review. I would like to apologize for the debris that you found in your room and for the noise that you experienced. We have addressed the concern with this matter with the housekeeping staff and can assure you that this is not common with our cleanliness. We are an award winning hotel for service and cleanliness and this was a one time circumstance. Furthermore, as you mentioned we are located conveniently off the freeway which can tend to draw some road noise which is out of our control. Nonetheless, we appreciate your feedback and would like to let you know that we have taken action on the items which we are able to. Again, thank you for your review and business. We look forward to accommodating you again soon. Have a great day!

Happy Travels!

Regards,

Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fitchburg, Wisconsin
Top Contributor
76 reviews 76 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 10, 2011

Could be becuase school was still in session, but this property was quiter than I expected. It is right across the street from "Boomers" a recreation facility with batting cages, indoor game arcade, race cars, a "flame thrower" ride, bumper tube water ride and two miniture golf coursers. We stayed here because we found that the Holiday Inn Express in Oakdale did not have King beds. Our main purpose for the stay was the Oakdale Dinner Train, which was a fantastic time. Check in was fast and courteous. The room, a King Executive with sofa sleeper, was clean, quiet, and comfortable. Breakfast is the standard HI Express which is not gourmet but is a good start to your day. Only "problems" were guest laundry where the dryer time is too short for the $1.50 and to get a load try you had to feed it another $1.50 for the extra 10 minutes you needed. A real money grabber for the hotels/motels. Another issue was the shower head where it was a "halo" effect and it took far longer and more water to get wet, lathered and rinsed; would have been nice if it were set to have water come from all the shower head outlets. Last big issue was the noise from the highway and "Boomers", we carry ear plugs to used them for sleeping. PLUS: Lighted magnifiging mirror in the bathroom!!!!!! Toilet was "chair" instead of "regular" height, this we really liked and the rubber mat for bath tub was much apprecicagted. Nice touches were the slated window covering added nice touch to the room decor, the bathroom had the vanity top bowl sink (classy) and decent bathroom lighting, thank you for that! Our room was a king executive with a sofa sleeper, very roomy, clean and comfortable. Check in staff excellent as well as every other HIX person we happend upon. . Breakfast is the standard HI Express which is not gourmet but is a good start to your day.

Room Tip: Pretty Nice Place!
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIESModesto, Director of Operations at Holiday Inn Express & Suites Modesto-Salida, responded to this review, June 12, 2011
NVSallyReno:

Thank you for writing us such a great review. We are honored to know that your overall experience with us was excellent and that you and your family thoroughly enjoyed your stay. We are also glad to know that your family enjoyed the Dinner Train which is an excellent attraction in our area that all visitors should experience. We understand that you had only minor issues and are glad to know that the positive aspects of your stay out weighed the negatives. Our goal is to ensure our guests stay is 100% positive; thus, we will take your feedback into consideration and take action.

Nonetheless, we appreciate your business and hope that you and your family will choose to stay with us again the next time you area in our area. Again, thank you for your business and for your great review. We look forward to accommodating you and your family again soon. Have a great day!

Happy Travels NVSallyReno!

Regards.

Director of Operations
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Arizona
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2011

The hotel is very very nice as far as layout and cleanliness. I am guessing it is relatively new. Friendly staff. The only downside that I wanted to note is that it is like extremely NOISY!! I stayed on the 2nd floor in a 2 bedroom suite with my mother. You could hear every footstep, vacuum, bump above us. It was horrible. Would wake me up first thing in the morning. I thought the woman above us was going to come thru the ceiling!! She sounded like she was 300 lbs. You couldn't hear conversations, just noisy footsteps and rolling luggage. One night there was a party across the street at this amusement park and it lasted way after midnight. You could hear the music from across the street. It's like there is no sound proofing in this hotel whatsoever!! Other than the loud bumps and footsteps, the rooms are very cozy and comfortable. We enjoyed the cleanliness and location!

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIESModesto, Director of Operations at Holiday Inn Express & Suites Modesto-Salida, responded to this review, June 12, 2011
Zonagurl:

Thank you for choosing the Holiday Inn Express & Suites Modesto during your visit to our area. We appreciate you taking the time to write us a review and appreciate your feedback. I would like to first off apologize for the noise that you encountered during your stay with the guest above your room. We understand the annoyance that this may have caused; however, I would like to assure you that we took great measures during the construction of the hotel to add thicker walls and sound dampers. The noise you encountered for the room above may have been a one time case; nonetheless, we do apologize for this.

Furthermore, there was a school graduation at Boomers! which was the party you experienced that. This is an annual event which only happens once a year. It is unfortunate that it happened to fall on the night of your stay and we do apologize for this.

Overall, we are glad to know that you experience with our hotel and staff was a pleasant one. We appreciate your business and hope that you and your family choose to stay with us again the next time you are in our area. Thank you again for taking the time to write us a review.

Happy Travels Zonagurl!

Regards,

Director of Operations
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Malden, MA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 29, 2011

Great location for everybody who would like to have a convenient stop over on the way to the National Parks. We stayed for one night and the rooms are clean and new! Only issue for us was the street noise from the very close highway. Other than that, we can recommend that place.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIESModesto, Director of Operations at Holiday Inn Express & Suites Modesto-Salida, responded to this review, May 31, 2011
Holiday-MoJo:

Thank you so much for taking the time to write us a review on TripAdvisor. We appreciate you choosing our hotel as a stopover during your families visit to nearby National Parks. We appreciate your feedback and are happy to know that you enjoyed our hotel, aside from the proximity to the freeway.

We hope that you will recommend our hotel to family and friends who will be following your foot steps and visiting the nearby National Parks.

Again, thank you choosing the Holiday Inn Express & Suites Modesto and for writing us a great review. Happy Travels!

Regards,

Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites Modesto-Salida

Address: 4300 Bangs Ave., Modesto, CA 95356
Phone Number:
Location: United States > California > Modesto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Modesto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Modesto-Salida 2.5*
Official Description (provided by the hotel):
Welcome to our Exceptional New Hotel in Modesto, CA Nestled in the heart of central California, Holiday Inn Express Hotel & Suites Modesto-Salida welcomes you to our outstanding hotel in Modesto, CA. Here, amid the lush San Joaquin Valley, you will discover a warm and hospitable atmosphere. When you are looking for a terrific vacation hotel in Modesto, you will find that our hotel offers you an ideal location to serve as your home away from home. Big League Dreams, the Gallo Center for the Arts and Boomers! are all near by. Corporate guests will appreciate this location when they schedule meetings with nearby companies like Kaiser Permamente, E & J Gallo, Del Monte and the Almond Board of California. If you're flying, our Modesto hotel is close to the Modesto Airport (MOD), only ten miles away from our hotel. No matter what reason brings you to Modesto, this entirely smoke-free hotel will provide you a memorable stay. The beautiful rooms and contemporary style create a personal haven. You can start each day with the complimentary hot breakfast bar featuring our signature cinnamon rolls and other hot items. Other hotel amenities include free high-speed, wireless Internet access & a big outdoor pool with a spa for relaxing. So the next time you're in Modesto, Stay Smart with Holiday Inn Express Hotel of Modesto. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Modesto-Salida
Holiday Inn Express & Suites Modesto-Salida Hotel Modesto
Holiday Inn Express Modesto
Holiday Inn Modesto
Modesto Holiday Inn

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