We have stayed a number of times at both the original hotel 'part' and the more recent Spa hotel. They are both excellent and of very high standard. The Ayres Hotel has a more traditional feel, whereas the Spa is perhaps more spacious and has more health/relaxation-related facilities. The latter has a triangular format with a centre forming a very relaxing inner courtyard with easy chairs etc and is particularly nice for sitting outside whilst having breakfast. Speaking of which, the breakfasts cover a full range from cereals, fruit, toast and cooked options etc. The staff in both hotels are extremely pleasant and helpful, nothing is a problem for them. The rooms/suites are spacious and spotlessly clean. The hotel is located next door to a Vons, which is particularly convenient. I've probably forgotten a lot of other pluses, but the the bottom line is that I really can't fault these hotels. My wife can't either and she has OCD.