I came down to visit relatives in the area, the lobby was decorated incredibly and the staff was more than outstanding, the room was comforable and well appointed; the wall heating unit was a challenge as it was located next to the bed and either made the area of the room to hot or to cool in that area move the bed and exchange it with the sofa.
The Italian restruant ( can not spell it) advertised in the room refused to serve me as I was by my self a big disapointment.
Breakfast was great made for a merry christymas morning.
Frank G

Dont stay in the 'old' wing. It's dirty, not kept up well and smells. The comforter was dirty, there was hair in the bathtub (not mine) and there were 'spots' of liquid arround the base of the toilet. The floor smelled like it used to be a smoking section and it smelled like poorly shampooed carpets...kind of a wet dog smell. Ick.

I was there for a seminar. For the price it was a very good deal. They do a lot to make you think it is upscale. It is actually a dressed up Best Western in my opinion. You have to put your card in the wall to make your cool and heat work. So do not expect your room to be comfortable when you arrive. There are two hotels I was dropped of at the Spa one...I was told to drag my luggage to the other hotel across the property. When I asked to use the luggage rack the front desk guy said ...well OK but it is this buildings cart. I said "aren't you both owned by AYRES?" He said yes...and I said "Well you need to learn how to treat your guests!" So after being dropped off by a Limo and spending 5 hours on a flight and an hour drive in the Limo. I have to drag my luggage by myself to the other property. I was told by the lady who owns the Salon that this happens ALL the time. I do recommend to SPA really nice. They have a free breakfast...but keep in mind scrambled eggs that pour from a carton and a "ONE man show" doing it all cooking cleaning tables etc. The front desk at the property once I luged my luggage was very nice. Over all for 125.00 a night quite the deal....

Ayres Suites in Mission Viejo is not only the BEST place to stay, but the BEST deal in the area. The staff is incredible. They have a very, very professional, kind, at-your-service staff that makes everyone feel at home and welcomed. The Hotel is ALWAYS beautiful, elegant, classy, beyond comfortable, clean...ALWAYS & at a very, very good price. Full breakfast comes with the price of the room, NOT just danish & coffee. In the evening, they have wine, beer, salad, various snacks/food (i.e. spagetti, tacos, etc) nachos & on the house. We will ONLY stay at the Ayres Suites, Mission Viejo when in Orange County, as they are consistantly the BEST place to stay & ALWAYS make you feel at home. Can't say enough good things about Ayres. Great place for meetings, too! They are right off the 241 toll road, which gives you GREAT access to the freeways in Orange County!