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“great stay at the travelodge in millbrae” 5 of 5 stars
Review of The Dylan at SFO

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The Dylan at SFO
2.5 of 5 Motel   |   110 South El Camino Real, Millbrae, CA 94010   |  
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Park & Stay $159.48 +tax
Ranked #3 of 7 Hotels in Millbrae
GreenLeadersBronze level
san francisco
1 review
“great stay at the travelodge in millbrae”
5 of 5 stars Reviewed December 5, 2007

my stay at the travelodge in millbrae was great. the staff was very accomodating and hospitable. the location is great to see the sights - close to the trains and buses, restaurants and stores. the free breakfast in the morning is great. thanks for a great stay at the travelodge!

  • Liked — staff and room
  • Disliked — none
  • Stayed December 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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521 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
southern Germany
Top Contributor
73 reviews 73 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed November 10, 2007

No smile when we arrived. Elder man at the reception did need a while to find our reservation. We had an early flight next morning
and I asked if we could get breakfast (which was free ) so early.
He said no. When I asked again if we could only get coffee he
told me to make my own coffee in the room. This was not kind and friendly at all.
Our room was on the 3 rd floor. The elevator was so old and dirty -
I was afraid it would stop and let us wait for hours...

The room was o.k. and clean at first sight, but when we spilled
a little juice and cleaned it with a paper towel, the towel was black with dirt afterwards.

When checking out the next morning, I had a question about the bill which was answered in a very unfriendly way.

The pick-up service to the airport was in time
and worked very well.

We choose this hotel because of the location close to the BART
stop and the airport and the rate. But we would have better
spent some more money to get a nicer place.

  • Disliked — unfriendly service
  • Stayed September 2007, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nebraska
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 30, 2007

I read most reviews for this property and expected basically a low-priced, "2-star" hotel. This is exactly what it is.

I found the room to be of sufficient size, clean, and very typical. The bathroom was a slightly different story with older, stained tub a very low ceiling and significant pathwork on the tiling. But, there was no problem with the hot water or other things working.

The location is excellent and very close to the airport and BART. I did not use the shuttle service. I was up very early for a flight and saw a security guard patrolling the parking lots which was nice since parts of the lots are hidden from street view.

The bottom line is this is an adequate stay for a low price. My wife probably would not have thought too much of it and I wouldn't recommend for a family, but for a 1-night business or pass-through stay, it seemed fine.

Stayed October 2007
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Sunny Southern California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed October 18, 2007

For any traveller on a lay-over at SFO, this is a fantastic location. Anything and everything you could possibly need is within a very short walk -- BART station, drug store, supermarket, fast food, barber shop, shoe-repair shop, liquor store, Sees candy store (!!), Kinkos, hair salons, several banks, and a number of perfectly fine Asian restaurants. The motel is only two stops away on BART from Tanofran Mall in San Bruno, which has everything you might possibly need -- Target, Barnes & Noble, Sears, food court, etc.

The particular room I stayed in was attractive, very clean, and very quiet. The bed was exceptionally comfortable.

However. With the exception of a young woman who works reception here in early afternoons, the staff seems inexplicably crabby and snotty. A very definite attitude of "couldn't be bothered" prevails. Even the simplest question is met with a terse, barked response.

I'm not a fussy, prissy, high-maintenance customer. I certainly don't have outrageous expectations for a hotel/motel in this price range. But I was still very much displeased by the snotty attitude of the hotel's staff working there in the late afternoon and evening.

I mean, seriously. Does it cost a business any extra to treat customers as if they were human beings deserving of common respect?

In a nutshell: reasonable price for a fantastic location. A very fine place to stay if you can ignore the staff.

  • Liked — Location
  • Disliked — Crabby, snotty staff.
  • Stayed October 2007, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dylan at SFO

Address: 110 South El Camino Real, Millbrae, CA 94010
Phone Number:
Location: United States > California > Millbrae
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Millbrae
#3 Romantic Hotel in Millbrae
#4 Business Hotel in Millbrae
#5 Family Hotel in Millbrae
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Dylan at SFO 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
The Dylan at SFO is a newly remodeled 58 room boutique hotel. They are conveniently located just 1 mile from the San Francisco International Airport (SFO) and feature a free SFO Airport shuttle bus to and from the airport. They are within 100 yards of the Millbrae BART/CalTrain station, making it a breeze to travel to downtown San Francisco or to Silicon Valley.A delicious deluxe complimentary breakfast is laid out every morning-- It's the perfect way to start your day before heading off to San Francisco or boarding our Free SFO Airport shuttle bus. Breakfast consists of: fresh waffles, fresh baked muffins, scones, danishes & cinnamon rolls, cereal, housemade oatmeal, yogurt, fresh fruit, bagels & cream cheese, toast, hard-boiled eggs, ham & cheese, juice and freshly brewed coffee. They also offer fresh baked cookies, coffee and tea in the afternoon.In an effort to offer the utmost comfort, The Dylan at SFO is constantly being renovated. The rooms have been refurnished with all new American made furniture. Each room features dreamy artwork by surrealist photographer, Thomas Barbey, the bathrooms have beautiful imported Spanish porcelain tile and frameless glass shower doors. They also include 40 inch LCD TVs with 100 cable and HBO channels, and comfortable plush pillow top beds. Every detail is added with the guests’ best interest and comfort in mind. ... more   less 
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Also Known As:
The Dylan At Sfo Hotel Millbrae
Travelodge Hotel Millbrae
Travel Lodge Millbrae
Travelodge Millbrae
Millbrae Travel Lodge
Millbrae Travelodge

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