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The Westin San Francisco Airport: Traveler Reviews

4.0 of 5
1 Old Bayshore Highway, Millbrae, CA 94030
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The Westin San Francisco Airport
Ranked #7 of 7 hotels in Millbrae
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386 reviews from our community

Traveler rating
    66
    144
    108
    44
    24
See reviews for
Families
52
 
Couples
73
 
Solo
58
 
Business
158
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dublin, Ireland
Top Contributor
80 reviews 80 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
53 helpful votes 53 helpful votes
“A very ordinary hotel”
3 of 5 stars Reviewed February 8, 2013

This Westin is very low key with small rooms compared to, say, its sister hotel in Seattle, but it's perfectly functional. The front desk staff is friendly and efficient and the rooms are clean, but food is overpriced and nothing to write home about, and the restaurant area very drab. Airport noise can be a bit of a problem. No minibar in the room was a bit of a surprise, as was the fact that Westin are still charging for wireless internet, which is ridiculous, as are their non-conference room rates. All in all, this is a convenient hotel but nothing special.

Room Tip: Ask for one as far as you can get from the runways and the lifts.
See more room tips
  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ynca about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
“Easy airport hotel”
4 of 5 stars Reviewed February 8, 2013

This hotel is one of the closest to the air port. They run a shuttle to & from the airport about every 15 minutes.

This is not the nicest Westin I have stayed in only because I think it is an older property. Our king room was on the small side and the bathroom was small but it had all you expect from Westin, the Heavenly Bed & rain shower.

Food was pricey so we walked to nearby restaurant to eat.

They do have a business center for you to print boarding passes.

Room Tip: There are 7 floors in this property.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask crazyteapot about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shedd, Oregon
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Wonderful stay with a heavenly nights sleep”
5 of 5 stars Reviewed February 8, 2013

Wonderful nights sleep in the heavenly bed; not to mention great service from the staff at the front desk and the store by the front doors. Very clean; fresh and made me feel at home; something not a lot of hotels do.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask david k about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“I've stated in better hotels”
3 of 5 stars Reviewed February 7, 2013 via mobile

The hotel is very nice and clean. I work with the airlines abd stay in MANY hotels.
Stay far away from the elevators, they are very noisy! I brought a lot of food, for my 4 day trip, only to find out they do not provide refrigerators :( all my food had to be thrown out! The front desk said they couldn't allow me to store it in their break room!
However they do offer a complimentary microwave, in the gift shop, if you need to heat food up. The restraraunt food is expensive!
Overall, I'd stay in another hotel if I could!

  • Stayed January 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Misstravelqueen7 about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“They Just Get It!”
5 of 5 stars Reviewed February 6, 2013

An airport hotel that offers exactly what a weary traveller is looking for:

No nonsense, efficient check-in
Fully functional rooms with a good bathroom
A relaxing bar
Informal dining with great food and good wines

Mix a little of each together, add great shuttle service to and from the airport and you have a winner on your hands.

Room Tip: Probably not a bad room in the house. Ours was facing the airport runway, but was in no way noisy.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Garth C about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin San Francisco Airport

Also Known As:
The Westin San Francisco Airport Hotel
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Region: United States > California > Millbrae
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Millbrae
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. ... more   less 
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