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The Westin San Francisco Airport: Traveler Reviews

4.0 of 5
1 Old Bayshore Highway, Millbrae, CA 94030
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The Westin San Francisco Airport
Ranked #7 of 7 hotels in Millbrae
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387 reviews from our community

Traveler rating
    66
    144
    108
    45
    24
See reviews for
Families
52
 
Couples
74
 
Solo
58
 
Business
158
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Moore, Oklahoma
Top Contributor
90 reviews 90 reviews
38 hotel reviews
Reviews in 50 cities Reviews in 50 cities
19 helpful votes 19 helpful votes
“Great layover hotel”
5 of 5 stars Reviewed January 31, 2013

Very clean and quality hotel worth they extra few bucks you pay. Great bar and had Starbucks downstairs in the morning! The lobby was under some kind of project remodeling or painting, but should be completed by now. Friendly staff, but had to pay for parking. Next the aloft hotel which shares a shuttle to and from the airport.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Josh W about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review
February 3, 2013
Thank you for your gift of feedback! We are happy to announce that along with our new restaurant Grill and Vine, our front desk transformation is complete as well. I am happy to hear you were able to enjoy our new bar. We look forward to greeting you on your next visit to the Bay Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Top Contributor
78 reviews 78 reviews
70 hotel reviews
Reviews in 58 cities Reviews in 58 cities
159 helpful votes 159 helpful votes
“Close to Airport and BART Station”
3 of 5 stars Reviewed January 27, 2013

The Westin San Francisco hotel is located just south of the San Francisco airport and next door to their sister property the Aloft. They both use the same shuttle bus to and from the Airport which runs about every 20/30 minutes.

The hotel rooms are typical Westin -- nothing outstanding in my opinion but fairly consistent with what one would expect. I had a room facing the bay and had good soundproofing.

The "advantage" of both the Aloft and the Westin is that it is literally one of the closest hotels to the BART station in Millbrae. You can easily walk from the hotel to both the In-N-Out burger joint (a good thing for fans of In-N-Out) and the BART station in about 10-12 minutes. Unfortunately, the shuttle does not drop you off there so you pretty much have to walk but it is quite an easy walk and provides some options to you.

If you are SPG Platinum, there is no executive lounge, but the hotel does give you a complimentary continental breakfast at the Grill and Vine as well as your 500 points -- something that is not true at all Westin properties. Kudos to the hotel for providing both of these to Platinum members.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ordflyer about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review
February 3, 2013
I am glad to hear that our prime location suited your needs. Thank you for your continued loyalty to Starwood and the SPG brands. Along with the complimentary continental breakfast for our platinum guests, we also offer our platinum guests a "grab and go" breakfast option should they not be able join us during breakfast hours.
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Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Nice airport hotel, Renovations making a difference”
3 of 5 stars Reviewed January 25, 2013

Stayed here for a night while on business. Very close to airport and I generally stay at Starwood properties. I am a platinum Starwood member but also gold for Marriott and Hilton.
I try to avoid staying by the SFO airport as you are trapped if you do not have a rental car. Burlingame is very close by but not walkable and downtown is preferred when possible.
anyhow, they redid the lobby and finally the bar and restaurant. it is much better, more comfortable. rooms are nice, exactly what you expect for a Westin by an airport.
This hotel was on my do not repeat list until they did the renovations. I will now stay here again based on the changes only when i need to be by the airport.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MBF6288 about The Westin San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
155 reviews 155 reviews
106 hotel reviews
Reviews in 71 cities Reviews in 71 cities
104 helpful votes 104 helpful votes
“Serves its Purpose”
3 of 5 stars Reviewed January 24, 2013

If you accept this hotel for what it is - a place to camp before an early morning flight from SFO -- it is fine. If you are thinking of this as a place to stay during a vacation in SF or for multi-day business meetings downtown or in Silicon Valley, you can do better. The hotel literally could not be closer to the airport without being on the runway. I probably had a closer view of the airplanes that some of the air traffic controllers did. The hotel offers regular shuttle service to SFO, leaving every 15 minutes during the morning rush. Surface parking is available for a fee. There are cabs outside the hotel, but you also could take the free hotel shuttle to the airport and from there take BART downtown for three or four dollars one way. Downtown SF is a $50 cab ride, and takes about 20 or 30 minutes depending on traffic. The hotel is pretty isolated from anything else, and I didn't see any restaurants etc within walking distance. The rooms themselves are pretty standard Westin rooms. Comfortable beds, lots of workspace. There are electrical outlets on the desk, but not by the bed (which is a pain if you use your smart phone as your alarm clock). The public areas are pretty standard for a middle of the pack Westin (standard green coloring in hallways, but shows a fair amount of wear and tear). Overlooking all that though and viewing it as a place to crash before an early morning flight, I've seen worse.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Typical Westin property.”
3 of 5 stars Reviewed January 23, 2013

So this is a short review because there really isn't much to say. Highlights of the stay were the beds. The only negative thing was the wait i experienced for the hotel shuttle however typically they are on time. This is not a vacation hotel however it is perfect if you are geting on or off a flight.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aloft San Francisco Airport
Great value on a similar hotel
Millbrae, CA
4 of 5 stars 110 Reviews
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Additional Information about The Westin San Francisco Airport

Also Known As:
The Westin San Francisco Airport Hotel
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin
Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Region: United States > California > Millbrae
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Millbrae
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. ... more   less 
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