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“Great layover hotel” 5 of 5 stars
Review of The Westin San Francisco Airport

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The Westin San Francisco Airport
4.0 of 5 Hotel   |   1 Old Bayshore Highway, Millbrae, CA 94030   |  
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Breakfast for 2 Included
Ranked #6 of 7 Hotels in Millbrae
Anchorage, Alaska
Top Contributor
204 reviews 204 reviews
70 hotel reviews
Reviews in 93 cities Reviews in 93 cities
83 helpful votes 83 helpful votes
“Great layover hotel”
5 of 5 stars Reviewed January 31, 2013

Very clean and quality hotel worth they extra few bucks you pay. Great bar and had Starbucks downstairs in the morning! The lobby was under some kind of project remodeling or painting, but should be completed by now. Friendly staff, but had to pay for parking. Next the aloft hotel which shares a shuttle to and from the airport.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review, February 3, 2013
Thank you for your gift of feedback! We are happy to announce that along with our new restaurant Grill and Vine, our front desk transformation is complete as well. I am happy to hear you were able to enjoy our new bar. We look forward to greeting you on your next visit to the Bay Area.
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604 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago
Top Contributor
94 reviews 94 reviews
78 hotel reviews
Reviews in 66 cities Reviews in 66 cities
231 helpful votes 231 helpful votes
3 of 5 stars Reviewed January 27, 2013

The Westin San Francisco hotel is located just south of the San Francisco airport and next door to their sister property the Aloft. They both use the same shuttle bus to and from the Airport which runs about every 20/30 minutes.

The hotel rooms are typical Westin -- nothing outstanding in my opinion but fairly consistent with what one would expect. I had a room facing the bay and had good soundproofing.

The "advantage" of both the Aloft and the Westin is that it is literally one of the closest hotels to the BART station in Millbrae. You can easily walk from the hotel to both the In-N-Out burger joint (a good thing for fans of In-N-Out) and the BART station in about 10-12 minutes. Unfortunately, the shuttle does not drop you off there so you pretty much have to walk but it is quite an easy walk and provides some options to you.

If you are SPG Platinum, there is no executive lounge, but the hotel does give you a complimentary continental breakfast at the Grill and Vine as well as your 500 points -- something that is not true at all Westin properties. Kudos to the hotel for providing both of these to Platinum members.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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TeamSFO, Manager at The Westin San Francisco Airport, responded to this review, February 3, 2013
I am glad to hear that our prime location suited your needs. Thank you for your continued loyalty to Starwood and the SPG brands. Along with the complimentary continental breakfast for our platinum guests, we also offer our platinum guests a "grab and go" breakfast option should they not be able join us during breakfast hours.
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Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 25, 2013

Stayed here for a night while on business. Very close to airport and I generally stay at Starwood properties. I am a platinum Starwood member but also gold for Marriott and Hilton.
I try to avoid staying by the SFO airport as you are trapped if you do not have a rental car. Burlingame is very close by but not walkable and downtown is preferred when possible.
anyhow, they redid the lobby and finally the bar and restaurant. it is much better, more comfortable. rooms are nice, exactly what you expect for a Westin by an airport.
This hotel was on my do not repeat list until they did the renovations. I will now stay here again based on the changes only when i need to be by the airport.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
Top Contributor
211 reviews 211 reviews
135 hotel reviews
Reviews in 82 cities Reviews in 82 cities
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed January 24, 2013

If you accept this hotel for what it is - a place to camp before an early morning flight from SFO -- it is fine. If you are thinking of this as a place to stay during a vacation in SF or for multi-day business meetings downtown or in Silicon Valley, you can do better. The hotel literally could not be closer to the airport without being on the runway. I probably had a closer view of the airplanes that some of the air traffic controllers did. The hotel offers regular shuttle service to SFO, leaving every 15 minutes during the morning rush. Surface parking is available for a fee. There are cabs outside the hotel, but you also could take the free hotel shuttle to the airport and from there take BART downtown for three or four dollars one way. Downtown SF is a $50 cab ride, and takes about 20 or 30 minutes depending on traffic. The hotel is pretty isolated from anything else, and I didn't see any restaurants etc within walking distance. The rooms themselves are pretty standard Westin rooms. Comfortable beds, lots of workspace. There are electrical outlets on the desk, but not by the bed (which is a pain if you use your smart phone as your alarm clock). The public areas are pretty standard for a middle of the pack Westin (standard green coloring in hallways, but shows a fair amount of wear and tear). Overlooking all that though and viewing it as a place to crash before an early morning flight, I've seen worse.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Miami, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2013

So this is a short review because there really isn't much to say. Highlights of the stay were the beds. The only negative thing was the wait i experienced for the hotel shuttle however typically they are on time. This is not a vacation hotel however it is perfect if you are geting on or off a flight.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2013

I stay at this hotel for overnights 4-5 times a month.
I find the rooms are great except no fridge.
Great pillows and Starbucks coffee in the room.
Be careful with the new bath shower sprayer combo, it can spray the towels!

I you are hungry get the burger!

Room Tip: Higher is better!
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamSFO, Manager at The Westin San Francisco Airport, responded to this review, January 28, 2013
Thank you for your review! Please note we do have refrigerators available upon request!
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Farnham, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2013

I stayed at the westin San Francisco for a week and it was a very enjoyable stay. The location is perfect for business and getting around the bay, plus there are some lovely restaurants in millbrea and Burlingame. The broadway gill is excellent and just over the freeway.

My room was well equipped and had all I needed. It's clean and well maintained, and I love the points options of you decide to skip a day. I find incentives always work. The cleaning staff are the friendliest I have met in a long time, and were happy to help if you needed anything. Oh and the heavenly bed is just that, heavenly!

The public areas are good too, the staff are friendly and always happy to help. The restaurant and bar were being refurbished when I was there, but I am back there again in march and looking forward to trying them out. They make a great martini.

All in all, this is a great property and I highly recommend it.

Room Tip: The room overlooking the bay are the best, especially if you love watching planes take off and land...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin San Francisco Airport

Address: 1 Old Bayshore Highway, Millbrae, CA 94030
Phone Number:
Location: United States > California > Millbrae
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Millbrae
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin San Francisco Airport 4*
Number of rooms: 393
Official Description (provided by the hotel):
Designed with your unique needs in mind, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport. Less than .5 mile away from San Francisco International Airport, we offer a free shuttle to and from the airport. ... more   less 
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Also Known As:
The Westin San Francisco Airport Hotel Millbrae
Westin San Francisco Airport
Westin Hotel Millbrae
Westin Millbrae
Millbrae Westin

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