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“Yosemite or Bust!” 4 of 5 stars
Review of BEST WESTERN PLUS Inn

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BEST WESTERN PLUS Inn
2.5 of 5 Hotel   |   1033 Motel Drive, Merced, CA 95340-5155   |  
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Ranked #8 of 14 Hotels in Merced
Grants Pass
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Yosemite or Bust!”
4 of 5 stars Reviewed May 2, 2014

Nice motel that offered a nice room for the price. Plenty of places to eat nearby and not too far from a shopping center. Location was near the highway 99 and also rail tracks. But the noise was mostly gone be 10:00 pm. The breakfast was good.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia F, Guest Relations Manager at BEST WESTERN PLUS Inn, responded to this review, June 4, 2014
Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Motel. We certainly enjoyed having you with us.

We appreciate your business and hope you will stay with us at the Best Western Plus Inn the next time you are in Merced. I can assure we will do everything we can to make your stay a comfortable and happy one.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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106 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Fairfield, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 21, 2014

We stayed at this hotel even though we traveled 20 miles out of our way because of our prior great experiences with BW Plus hotels. The room was very outdated and below average in decor and we were shocked to find a printed notice that said "Sorry for the freeway and railroad noise, here are some complementary earplugs." I probably could have slept through freeway noise but not the noise from 5 doors down with the all-night partiers. The walls were super thin, the windows and doors not very sound-dampening. The "full breakfast" consisted of packaged Jimmy Dean sausage/egg microwave food and very old-tasting hard-boiled eggs. This was the single worst hotel experience we've ever had. Despite concern that the noise caused us to get only 2-3 hours of sleep, the desk clerk only offered a 30% discount which, given the overall experience, was definitely not enough compensation.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia F, Public Relations Manager at BEST WESTERN PLUS Inn, responded to this review, March 19, 2014
Thank you for your comments concerning your stay at our Best Western Plus Inn here in Merced. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced.

We are aware that, although, it is convenient being right off the freeway it also has some disadvantages. This is why we have taken steps such as installing double pane windows, solid wooden doors and providing earplugs to our guest to ensure they have the most pleasant stay possible.

I am disappointed we failed to give you the fine accommodations we strive for with all our guests – the type we pride ourselves in.

We appreciate your patronage and hope you will stay with us at the Best Western Plus Inn the next time you are in Merced. I can assure you we will do everything we can to make your stay a comfortable and happy one as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
4 of 5 stars Reviewed February 3, 2014

Overall the staff there was very friendly and really helpful in resolving issued that we encountered. During our second day, for some reasons all our bathroom lights were not working. The staff quickly switched us to another room. The breakfast there was quite decent with waffles, yogurt, boiled eggs, fresh fruits, etc.. Beds were comfortable. My comments of the room would be the carpet is old and the bathroom sink counter is a bit small. Since the place is close to the 99 freeway, we could hear the traffic on the road in the room.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia F, Public Relations Manager at BEST WESTERN PLUS Inn, responded to this review, March 19, 2014
Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Motel. We certainly enjoyed having you with us.

We appreciate your business and hope you will stay with us at the Best Western Plus Inn the next time you are in Merced. I can assure we will do everything we can to make your stay a comfortable and happy one.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sacramento, ca
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 14, 2014

From the outside it looks like any other Best Western Hotel or for that matter any number of chain motels, but when you get inside to the front counter and your treated like a long lost friend. Got checked in quickly, was asked more than once was there any thing else they could do for us, and if not right then, whenever just ask. We did ask for a recommendation for dinner the restaurant suggested was DeAngelo's for which I'll write a review. The room had two queen beds, which were very comfortable and the room was clean and spacious. The only thing that could have been nicer/updated was the bathroom. I was in Merced with a co-worker on business, so it was just a quick overnight visit, we will be having to return in early February for another overnight visit. Did not get up to try the breakfast, maybe next time. It was worth the money, they even provided ear plugs due to the fact that the motel is close to HWY 99. The area was not off putting, and did not scare us at all.

Room Tip: Only been there once so really don't know, but the ear plugs help, could have slept through anyt...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia F, Guest Relations Manager at BEST WESTERN PLUS Inn, responded to this review, January 27, 2014
Thank you for taking the time to write such a complimentary review!

It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your business and look forward to seeing you again at the Best Westen Plus Inn Merced. I can assure we will do everything we can to make your stay a comfortable and happy one.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
193 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed January 3, 2014

This is pretty much a standard Best Western---clean, comfortable and well located. Our room was large and nicely decorated. Best of all, we were able to park by the front door which makes it easy for seniors to unload the car. Breakfast was standard. Price was a big high for the area but we were mostly concerned with safety and cleanliness so it was worth it. The train goes by several times each night but we were not bothered once the door was closed.

Room Tip: If you are a light sleeper, the train may be an issue.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia F, Guest Relations Manager at BEST WESTERN PLUS Inn, responded to this review, January 6, 2014
Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Motel. We certainly enjoyed having you with us.

We appreciate your business and hope you will stay with us at the Best Western Plus Inn the next time you are in Merced. I can assure we will do everything we can to make your stay a comfortable and happy one.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merced, United States
1 review
5 of 5 stars Reviewed December 1, 2013

One of the best run Best Western's that I have stayed in. Room, service, breakfast, friendliness/professionality were outstanding. The only small negative is that the location is right beside HWY 99, and it is a little noisy.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia F, Guest Relations Manager at BEST WESTERN PLUS Inn, responded to this review, January 6, 2014
Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Motel. We certainly enjoyed having you with us.

We consider dedicated and competent staff members our most valuable asset. It's always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know! I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your business and hope you will stay with us at the Best Western Plus Inn the next time you are in Merced. I can assure we will do everything we can to make your stay a comfortable and happy one.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Felixstowe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 11, 2013

This hotel is right next to a very busy motorway and so noisy. The exterior of the hotel looks very seedy and had we not booked and so lost our deposit we would have never stayed. The bathroom was very poorly decorated and the room very dated in its decoration with uneven walls. It was clean but quite small. Breakfast was an unexpected pleasure, more thanmost hotels we have stayed in at similiar cost.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia F, Guest Relations Manager at BEST WESTERN PLUS Inn, responded to this review, January 6, 2014
Thank you for your comments concerning your stay at our Best Western Plus Inn here in Merced. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced.

We are aware that, although, it is convenient being right off the freeway it also has some disadvantages. This is why we have taken steps such as installing double pane windows, solid wooden doors and providing earplugs to our guest to ensure they have the most pleasant stay possible.

I am disappointed we failed to give you the fine accommodations we strive for with all our guests – the type we pride ourselves in.

We appreciate your patronage and hope you will stay with us at the Best Western Plus Inn the next time you are in Merced. I can assure you we will do everything we can to make your stay a comfortable and happy one.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Inn

Address: 1033 Motel Drive, Merced, CA 95340-5155
Phone Number:
Location: United States > California > Merced
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Merced
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn 2.5*
Number of rooms: 42
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Also Known As:
Best Western Merced
Merced Best Western

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