First impressions of this hotel are favorable. The hotel is undoubtedly elegant and makes a great first impression. When I arrived late in the evening, the exterior was lit with subdued lighting and I was looking forward to a relaxing stay.
The staff were friendly and courteous, but in that faux way typical of Californian hotels, lots of smiles and "yes, sirs" and "no problems" but it all just feels, well, fake. It's as if the staff of all the upscale hotels have been to the same charm school which is turning out slightly insincere staff with a soupcon of car salesman. Nevertheless, I was willing to put this aside.
My room was spacious, clean and well appointed. There were nice details, such as separate his and hers sink areas. Everything had that shiny new feel to it and it wasn't hard to imagine that you were the first guest to stay in that room. But, for a hotel like this to live up to the high expectations that it has set for itself is not an easy task and it failed within the first 5 minutes when I noticed that only one set of toiletries were provided in the separate vanity areas. I was disappointed. Yes, this is a small detail, but you don't get to charge the prices that the Stanford Park charges and get to fail on silly things like this. You have to get it all right, every time, for every guest. Minus one point.
I then decided to order room service dinner. I didn't want anything elaborate, so a chose a simple chicken dish, dessert and a bottle of mineral water. Dinner arrived within a half hour with the customary courteous knock. The waiter had been trained to use my name and to ask permission to enter while stumbling over the hotel approved phrasing. Is there some legal reason why this do that? You're holding my dinner, I've opened the door, what else am I going to do? Carry that precarious tray myself? Anyway, I invited the waiter in and he went to rather too much length to prepare my meal with the ceremonial lifting of covers and naming of contents. Then I saw the check. It was over $60! Okay, so if you're probably not going to be concerned with being charge 100% more than the reasonable cost of the service and delivery, but if I wanted a $60 meal, I would have eaten out, ordered wine and made an evening of it. This is room service fare. Sure, it was better than average, but not worth over $60.
It was then that I noticed the trains. The Trains! The Trains! I'm shouting so you can hear me over the sound of the Trains rumbling by while they play Broadway show tunes on their whistles. The first time you hear their whistles, you think how quaint they sound. You can imagine Casey Jones with his head out the side of this steam train playfully pulling on the whistle. Like I said, quaint, but not at all quaint at 5am in the morning when they start trundling by blowing their whistles for each and every hotel guest.
So, dear reader, do yourself a favor and please map the address of this hotel on your favorite mapping service and be appalled that the railroad tracks are not just somewhere near the hotel, they more or less go right through it. And wonder, how a hotel with such pretentiousness could fail to install soundproofing throughout the hotel.
At the Stanford Park hotel you pay dearly for the privilege in more ways than one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists