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“Rip off” 3 of 5 stars
Review of Menlo Park Inn

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Menlo Park Inn
3.0 of 5 Hotel   |   1315 El Camino Real, Menlo Park, CA 94025   |  
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Ranked #6 of 8 Hotels in Menlo Park
Olinda, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Rip off”
3 of 5 stars Reviewed February 23, 2012

I booked this accommodation because it offered a reduced rate for two nights if attending a conference at Menlo College. The night I arrived was the day before the conference. I was charged double the conference rate for that night. I was told there were no rooms available on the second night of the conference. However, when I arrived to check in....surprise surprise there might be a room available. I had fortunately booked that night elsewhere and paid for it in advance. Unfortunately, I was unable to book any more nights at the other place, because I would have preferrred to stay there. I ended up staying 4 nights in total at Menlo Park Inn. The room smelled- the kind of smell that comes from a musty or mouldy bathroom. It was noisy- could hear other guests- walls seemed paper thin. Breakfast was not worth even looking at.
I was lucky enough to get one night at Red Cottages just down the road. I recommend that anyone staying in the area try there first. I certainly will be. I am likely to stay in the area twice per year for up to two weeks each time. I will be booking Red Cottages.

Room Tip: I doubt there is much difference between rooms
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  • Stayed February 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConceptHigh, General Manager at Menlo Park Inn, responded to this review, March 17, 2012
First of all, thank you for taking the time to review us - we listen to each an every one of our guests in order to create a better experience at our inn. I do apologize for the issues you faced while staying with us. Rooms sometimes are cancelled but other guests and that is why our room availability can change from minute to minute. As far the room issues - we are having our staff go into the room you stayed in to take care of those problems. Again, we do apologize for your negative experience and do appreciate you bringing several issues to our attention. Thank you!
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104 reviews from our community

Traveler rating
    35
    26
    23
    12
    8
See reviews for
22
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
Modesto, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 8, 2012

Helpful and friendly staff and relatively quiet for the location. Older facility that is well maintained and updated, with pretty good amenities. Only suggestion I would make is to find something to clean the grout in the shower or re-grout. Will probably stay there again should the need arise.

Room Tip: get as far back as possible to get away from traffic noise.
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  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConceptHigh, General Manager at Menlo Park Inn, responded to this review, January 24, 2012
Thank you so much for taking the time to leave a review. We really appreciate you bringing the grout to our attention. Your feedback is extremely important to us, and thanks to your input, we have already taken care of the grouting issue. We look forward to your next stay with us and will do everything we can to make your experience great!
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Washington DC, District of Columbia
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 15, 2011

My first impression of the menlo park inn was, omg, I came to the wrong place as it is right on the main drag of menlo park and looks like a 1950's motel. After a night here, I'm so glad I found it! Imagine a 1950's drive in courtyard motel, tastefully updated in stucco, ample parking, fresh baked choc chip cookies on arrival, Starbucks on tap, a bed the westin chain would be proud to call their own, refrigerator, single cup keurig coffee maker with Starbucks coffee, fluffy towels, nice lighting, and a built in cell phone/iPhone/iPad charger on a nicely sized desk, and don't forget the 40" LCD tv, DVD player and free wifi. It's that good.

While the immediate neighborhood is forgettable, two blocks and you're on menlo parks main shopping street, two blocks to the Caltrain , a mile from Stanford. Couldn't be more conveniently located.

Check out Ten Fu Chinese restaurant across the street. Fresh, delicious made to order Chinese that would be at home in hong kong I know, I've been there many times.

All in all, a nice surprise in downtown menlo park, minutes from Facebook hdqts, Stanford and palo alto. I'll definitely be back.

Room Tip: Ask for a room in the back, traffic noise could be a problem closer to the street.
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConceptHigh, General Manager at Menlo Park Inn, responded to this review, January 24, 2012
We are so glad you enjoyed your stay at Menlo Park Inn! Thank you for sharing all the reasons you enjoyed your stay. We pride ourselves on giving more than what is expected, and we hope to see you very soon!
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S. Cal
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 2, 2011

The website for this hotel is a little misleading - it appears to be some kind of boutique-y hotel - and It's not! It's a really well kept, motel-style accommodation. It's well-located, right on El Camino and walking distance from Santa Cruz Blvd, which has great places to eat and shop. We stayed here over Alumni Weekend and found it a great location for visiting Stanford. Very reasonably priced for the area. The rooms are good - comfortable beds, nicely furnished. The bathrooms are a little dated plus someone put up unfortunate wallpaper in the bathroom which is already peeling in places but those are minor quibbles. The staff are very, very nice and accommodating. No complaints at all, glad we chose it.

Room Tip: We were happy our room wasn't right next to El Camino.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 2, 2011

We loved staying here on a recent trip to the Palo Alto area. It was nicely maintained and very clean. The breakfast bar was simple but more than adequate for busy people on the run in the mornings. The lobby, inconsequential to some travelers, was small, but sharply decorated. The entire facility looked like the managers and other employees cared about the place and their customers. The rooms were spacious and comfortable. It's more motel than hotel, but well worth the price. Ignore the hater comments. Some people can't be satisfied.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
93 reviews 93 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 11, 2011

Older property, redone and well maintained. It's an old motor hotel; classic "L" shape with all room doors opening to the inside; parking on the inside of the "L." Rooms were spacious; big flat screen TV, mini-fridge, coffee maker, microwave. Large bathroom, tub / shower combo. Complimentary breakfast in the office area. Staff was helpful and courteous. About 1.5 miles from Stanford University. Very close (walking distance) to downtown Menlo Park, which has many restaurants and shops.

Room Tip: Only two floors; all rooms open to the outside. Ask for rooms farthest from the street for quietest...
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 22, 2011

This is an old motel. And not a very nice one. They have slapped a coat of pain on the lobby, bought two new chairs, and put some pictures up on their web site that were definitely not taken here. Do not, I repeat, do not be fooled.

Room Tip: Go somewhere else.
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  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Menlo Park Inn

Address: 1315 El Camino Real, Menlo Park, CA 94025
Phone Number:
Location: United States > California > Menlo Park
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Menlo Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Menlo Park Inn 3*
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Also Known As:
Menlo Park Hotel Menlo Park

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